Maybe i should've rephrased. For me, it's not slow as in 20-50% slower of loading pages. It doesn't seem like it's hitting the SM pages or it's coming to a crawl. This seems like it only happens late late at night, as it's working fine now. I've thought about it being a bandwidth issue, but that can't be it as other sites work fine. Are you looking for a fresh line quality test? Cuz otherwise it's on the front page of this thread. Next time this happens, I'll VPN to various sites through my work and see if I still have issues. That should tell me if the issue is isolated to my house, the west coast, east coast, etc. The problem is by the time I have that stuff fired up, the problem will resolve itself.
Yes, fresh would be good as internet traffic patterns change all the time.
As for bandwidth, that would be correct if the problem is close to your house. In my case the problem is downstream closer to the SmugMug servers. It appears to be something up with the last few hops before making it on the SmugMug network. Thus, other sites work fine.
I promise, we are digging and looking. My ISP is probably ready to kill my connection for running so many tests
Lately, I've been noticing long delays in accessing the Control Panel and then getting to the Sales Detail screen.
Just a moment ago, it took 20 seconds to access the Control Panel and then an additional 70 seconds for the Sales Detail screen to appear after clicking on the link.
I don't notice any slowness when accessing any other web site with the exception of my Smugmug pages. This slowness in response time seems to come and go over time, but in my case is always related strictly to Smugmug.
Here's a trace I completed just prior to the 70 second delay mentioned above.
1 10.27.3.2 (10.27.3.2) 0.347 ms 0.234 ms 0.203 ms
2 r2.sv1.smugmug.net (63.81.134.2) 1.091 ms 13.194 ms 0.906 ms
3 ge3-1.fr3.sjc.llnw.net (208.111.152.77) 0.895 ms 1.026 ms 0.962 ms
4 ve5.fr4.sjc.llnw.net (69.28.171.210) 0.995 ms 1.080 ms 0.854 ms
5 bor01.ca-paloalto.ne.earthlink.net (198.32.176.17) 2.283 ms 2.589 ms 3.259 ms
6 bor02-ge-6-3.ca-sanfranc0.ne.earthlink.net (209.165.108.165) 4.313 ms 3.192 ms 3.396 ms
7 bor01-so-3-1.ca-pasadena0.ne.earthlink.net (209.165.109.158) 13.195 ms 12.796 ms 12.700 ms
8 bor02-ge-1-1.ca-pasadena0.ne.earthlink.net (209.86.83.62) 12.489 ms 12.868 ms 13.139 ms
9 bor01-so-4-1.ga-atlanta0.ne.earthlink.net (209.165.110.65) 66.863 ms 66.456 ms 67.125 ms
10 cor01-vl-10.ga-atlanta0.ne.earthlink.net (207.69.223.158) 67.489 ms 66.938 ms 67.334 ms
11 dir04-vl-96.ga-atlanta0.ne.earthlink.net (209.165.96.5) 68.292 ms 67.093 ms 69.188 ms
12 abd03-g5-0-0.ga-atlanta0.ne.earthlink.net (199.174.117.243) 67.508 ms 199.174.118.19 (199.174.118.19) 67.481 ms abd03-g5-0-0.ga-atlanta0.ne.earthlink.net (199.174.117.243) 66.985 ms
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Kent "Not everybody trusts paintings, but people believe photographs."- Ansel Adams Web site
Comments
speedtest.net
SF 3230 3224 3258
SJ 2293 2402 2184
LA 3997 3979
And I notice sometimes, quite often, smugmug style takes 10-30 sec. before page content shows.
My Website index | My Blog
Maybe i should've rephrased. For me, it's not slow as in 20-50% slower of loading pages. It doesn't seem like it's hitting the SM pages or it's coming to a crawl. This seems like it only happens late late at night, as it's working fine now. I've thought about it being a bandwidth issue, but that can't be it as other sites work fine. Are you looking for a fresh line quality test? Cuz otherwise it's on the front page of this thread. Next time this happens, I'll VPN to various sites through my work and see if I still have issues. That should tell me if the issue is isolated to my house, the west coast, east coast, etc. The problem is by the time I have that stuff fired up, the problem will resolve itself.
As for bandwidth, that would be correct if the problem is close to your house. In my case the problem is downstream closer to the SmugMug servers. It appears to be something up with the last few hops before making it on the SmugMug network. Thus, other sites work fine.
I promise, we are digging and looking. My ISP is probably ready to kill my connection for running so many tests
http://help.smugmug.com
http://www.dslreports.com/linequality/nil/2378885
Just a moment ago, it took 20 seconds to access the Control Panel and then an additional 70 seconds for the Sales Detail screen to appear after clicking on the link.
I don't notice any slowness when accessing any other web site with the exception of my Smugmug pages. This slowness in response time seems to come and go over time, but in my case is always related strictly to Smugmug.
Here's a trace I completed just prior to the 70 second delay mentioned above.
1 10.27.3.2 (10.27.3.2) 0.347 ms 0.234 ms 0.203 ms
2 r2.sv1.smugmug.net (63.81.134.2) 1.091 ms 13.194 ms 0.906 ms
3 ge3-1.fr3.sjc.llnw.net (208.111.152.77) 0.895 ms 1.026 ms 0.962 ms
4 ve5.fr4.sjc.llnw.net (69.28.171.210) 0.995 ms 1.080 ms 0.854 ms
5 bor01.ca-paloalto.ne.earthlink.net (198.32.176.17) 2.283 ms 2.589 ms 3.259 ms
6 bor02-ge-6-3.ca-sanfranc0.ne.earthlink.net (209.165.108.165) 4.313 ms 3.192 ms 3.396 ms
7 bor01-so-3-1.ca-pasadena0.ne.earthlink.net (209.165.109.158) 13.195 ms 12.796 ms 12.700 ms
8 bor02-ge-1-1.ca-pasadena0.ne.earthlink.net (209.86.83.62) 12.489 ms 12.868 ms 13.139 ms
9 bor01-so-4-1.ga-atlanta0.ne.earthlink.net (209.165.110.65) 66.863 ms 66.456 ms 67.125 ms
10 cor01-vl-10.ga-atlanta0.ne.earthlink.net (207.69.223.158) 67.489 ms 66.938 ms 67.334 ms
11 dir04-vl-96.ga-atlanta0.ne.earthlink.net (209.165.96.5) 68.292 ms 67.093 ms 69.188 ms
12 abd03-g5-0-0.ga-atlanta0.ne.earthlink.net (199.174.117.243) 67.508 ms 199.174.118.19 (199.174.118.19) 67.481 ms abd03-g5-0-0.ga-atlanta0.ne.earthlink.net (199.174.117.243) 66.985 ms
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Kent
"Not everybody trusts paintings, but people believe photographs."- Ansel Adams
Web site