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I'm having hostname problems too

just4funjust4fun Registered Users Posts: 25 Big grins
edited April 3, 2008 in SmugMug Pro Sales Support
I used GoDaddy to get a custom hostname.
I think I followed these directions correctly:
  1. Find/choose a domain name.
  2. Register it with GoDaddy.
  3. While logged in as a SmugMug Pro, click here to go directly to your Control Panel.
  4. Paste your new domain name into the 'Custom Hostname' box.
  5. Click save.
If I type in the name www.davickphotography.com it will take me to my homepage, but any other page I go to on the site then shows the www.davick.smugmug.com URL.

Did I leave out a step?

Shouldn't it show
www.davickphotogaphy.com/galleries instead of www.davick.smugmug.com/galleries etc....?

Sara

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    docwalkerdocwalker Registered Users Posts: 1,867 SmugMug Employee
    edited April 3, 2008
    Hi Sara,

    I believe that you are having the same problem as another customer was having the other day. Please take a look at this post for more information:
    http://www.dgrin.com/showpost.php?p=793374&postcount=11

    If you still need help, please let me know.

    --Doc
    SmugMug Support Hero
    http://help.smugmug.com
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    just4funjust4fun Registered Users Posts: 25 Big grins
    edited April 3, 2008
    docwalker wrote:
    Hi Sara,

    I believe that you are having the same problem as another customer was having the other day. Please take a look at this post for more information:
    http://www.dgrin.com/showpost.php?p=793374&postcount=11

    If you still need help, please let me know.

    --Doc


    Thank you for the quick response.

    That makes sense. I kinda wondered if I needed to do something like that, but this line in the directions threw me off -
    That's all there is to it. We automagically configure your domain settings and, in just minutes, www.yourdomain.com will bring up your SmugMug homepage.

    But if I had read more carefully I would have seen it is only referring to my homepage.

    I'll go back and make the changes.

    Thanks again!!!
    Sara
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    docwalkerdocwalker Registered Users Posts: 1,867 SmugMug Employee
    edited April 3, 2008
    hmmm, I have been considering making a change to that. I think this might be a good time to update it.

    Thank you.

    --Doc
    SmugMug Support Hero
    http://help.smugmug.com
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