Flat packaging - PLEASE?

arpboyarpboy Registered Users Posts: 42 Big grins
edited April 7, 2008 in SmugMug Support
Hey guys:

I do larger prints (11 x 14 and up) regularly for my customers . These are normally shipped in a tube. My problem is that when we mount them on a matte and put them behind glass, there is a noticeable waviness in the prints due to the rolling of the print.

Is there any way to request or default to flat packaging for the large prints? My 8 x 10's are shipped flat, and they're terrific.
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