Help with Domain Name Change !

digital504

!

Gregg Hall

digital504 wrote:

Ok so I guess I'm stupid I have been trying to the domain name change for my sumg mug account and I cant figure it out. I have done all the steps on the help page - http://www.smugmug.com/help/professional-accounts - And still cant get it right - I bought the domain name through godaddy like it said and check different posts on this site for help with the same thing and still cant get it to work ! Someone please advise !!! I need simple step by step help. Im not the best with html or code.

My smugmug name is - http://digital504.smugmug.com/

The new domain I bought I want to use with this is http://www.digital504archive.com/

Please help ! this not working is the only thing holding me back from buying the pro account !

Ok perhaps this is stupid question. But are you in a trial period for a pro account or something?

The only way for custom domain names to work is if your using a pro account, so if your upgrading from a lower teir, it won't work until you do so.

digital504

Thanks for the update

docwalker

The error message that GoDaddy is displaying indicates that the domain is parked. You need to switch the nameservers from the default parked servers to the default hosted servers. Then make sure that the rest of the setup is correct. IE. www CNAME pointed at www.smugmug.com and if you want it an @ A record pointed at 63.81.134.23

Do NOT point the domain at yournickname.smugmug.com it will not work correctly.

If you need help, let me know on the SmugMug help desk.