HELP!! Twilight Zone Weirdness in Smug Account

fstopFitzgerald

I have some "interesting" things happening all at once.

1. There is a gallery = Home Page/Client Login/Private Galleries/Tides Inn Photo Services that when clicked on, sends me to the SmugMug Home page. I cannot give you the url for sharing, for even logged on, when I click on the gallery, it bounces me out to Smugmug. I want to delete this empty gallery.

2. Three of my galleries have "replicated" themselves.

3. My CNAME designation suddenly stopped working. My registered domain is www.neffworks.com. Now, even in a Google search, only my smug account shows up: http://fauxtog.smugmug.com/

I have purged the cache, restarted etc to no avail. Can anyone proffer an explanation and point me in the right direction?
I must delete this gallery referenced above ASAP.

Michael

Andy

Hi Michael, writing to the help desk and posting here, is not needed One or the other please so we don't have double work


http://www.neffworks.com/ is hitting your SmugMug site for me, perfectly. For enhancing google findability, have you done all my tips here: http://wiki.smugmug.com/display/SmugMug/Maximize+Search+Engine+Findability ?

The sharegroup http://www.neffworks.com/share/nNXIO0Nvv49VO shows me no empty gallery.

Where are the replicated galleries?

Thanks

fstopFitzgerald

Twilight Time
Andy: Thanks for the quick comeback and etiquette reminder. When logged into my account, these galleries are doubled:
1. 660 Chesapeake Drive
2. Y Ball
3. Estates & Homes

The fact that you are seeing what you are seeing is leading me to a conclusion that something on my computer is wacked. Do you see the double galleries?
I fear even thinking about deleting the "extra" gallery.
Kind regards
Michael

Andy wrote:

Hi Michael, writing to the help desk and posting here, is not needed One or the other please so we don't have double work


http://www.neffworks.com/ is hitting your SmugMug site for me, perfectly. For enhancing google findability, have you done all my tips here: http://wiki.smugmug.com/display/SmugMug/Maximize+Search+Engine+Findability ?

The sharegroup http://www.neffworks.com/share/nNXIO0Nvv49VO shows me no empty gallery.

Where are the replicated galleries?

Thanks

Andy

fstopFitzgerald wrote:

Andy: Thanks for the quick comeback and etiquette reminder. When logged into my account, these galleries are doubled:
1. 660 Chesapeake Drive
2. Y Ball
3. Estates & Homes

The fact that you are seeing what you are seeing is leading me to a conclusion that something on my computer is wacked. Do you see the double galleries?
I fear even thinking about deleting the "extra" gallery.
Kind regards
Michael

Hi Michael, try emptying your Firefox Cache again. Close, and reopen. They're not doubled up for me.

Also try a second browser, and see what you see?

fstopFitzgerald

Back to Reality
Andy:
Tried as you suggested and the "twins" are gone!
Thank you for your help. Sorry to trouble you.
Michael

Andy wrote:

Hi Michael, try emptying your Firefox Cache again. Close, and reopen. They're not doubled up for me.

Also try a second browser, and see what you see?

Andy

fstopFitzgerald wrote:

Andy:
Tried as you suggested and the "twins" are gone!
Thank you for your help. Sorry to trouble you.
Michael

No trouble at all, glad you are sorted out