Flash problem on new workstations.

gelderland

Hello,
Yes it’s Friday and I am having a problem with Flash. I have not updated any code for quite a while.
I have received two new workstations for my photo business. Intel Duo2 2.2 Mhz with 2 Gigs of ram each.
One with Win XP Pro and the other with Vista Business. Both running Internet Explorer 7 and Firefox.
The flash header menu on my page stopped working with these new workstations.
My older XP Pro works fine. I checked ALL of the firewall and anti-virus settings to make them match and it still doesn’t work.
So I tried re-installing Flash. Still having the problem on the new workstations only.
What might be my problem(s)?
I’m worried that some of my current and future clients might run into this issue and become discouraged.
Any insight would be great.

Andy

worry not, it's all good here on IE6, IE7, Mac Safari and Mac FF.

Have you checked if you have anything blocking flash on your new machines? Antivirus, addons, etc?

gelderland

I've turned ALL of the firewalls and antivirus software and still no go. ?!?!?!?

Not sure what else to look at.

Andy

gelderland wrote:

I've turned ALL of the firewalls and antivirus software and still no go. ?!?!?!?

Not sure what else to look at.

Can you go here

http://kb.adobe.com/selfservice/viewContent.do?externalId=tn_15507

in both IE and FF and tell me what version it says you have?

gelderland

Version 9,0,124,0 on both
FF and IE7 & now IE8-beta
getting more & more confused at this issue.

gelderland

gelderland wrote:

Version 9,0,124,0 on both
FF and IE7 & now IE8-beta
getting more & more confused at this issue.

Here is an error i see on the page:

Webpage Script Errors User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.0; SLCC1; .NET CLR 2.0.50727; .NET CLR 3.0.04506; InfoPath.2) Timestamp: Sat, 3 May 2008 02:39:38 UTC 0. Message: Object expected Line: 258 Char: 1 Code: 0 URI: http://photos.gelderlandproductions.com/

Andy

gelderland wrote:

Version 9,0,124,0 on both
FF and IE7 & now IE8-beta
getting more & more confused at this issue.

Hi, saw your note to our help desk, too - we'll carry on here, no need to email the desk and post on Dgrin as well

So, you said the slideshows are working on SmugMug, so there's likely something in your flash header code that's causing it - I wish I knew, keep bumping this 2x a day so that the experts around here will see it.

Thanks!

gelderland

Will do. Thanks so much!
This support rocks!
Still the best host / sell site around!