Still Lost with custom Domain Name

digital504digital504 Registered Users Posts: 11 Big grins
edited May 5, 2008 in SmugMug Support
Please Help - :scratch

I have the Pro account and I bought a new domain name weeks ago through godaddy to point to my smugmug account. I have tried the step by step guides on this website but still cant get it to work. Can some one take a look and tell me what to do?

Please ???

thank you ...

http://www.digital504archive.com/ the name I bought and want to use.

http://digital504.smugmug.com/ - what it is now

Comments

  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited May 5, 2008
    digital504 wrote:
    Please Help - headscratch.gif

    I have the Pro account and I bought a new domain name weeks ago through godaddy to point to my smugmug account. I have tried the step by step guides on this website but still cant get it to work. Can some one take a look and tell me what to do?

    Please ???

    thank you ...

    http://www.digital504archive.com/ the name I bought and want to use.

    http://digital504.smugmug.com/ - what it is now
    Hi, your custom hostname is not CNAME aliased to SmugMug yet - when I ping it is hitting IP 68.178.232.100 which is not us.

    We can help, send email to our help desk, ATTN: Doc and our specialist will get you sorted within minutes of getting the info he needs from you.
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