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can't adjust crop

dogwooddogwood Registered Users Posts: 2,572 Major grins
edited May 20, 2008 in SmugMug Pro Sales Support
order # 586368

I keep adjusting the crop to include the subjects feet, then I hit save, and it shows the feet still being cropped off. I'm using FF as my browser. The crop function worked fine for another order earlier. :scratch
Portland, Oregon Photographer Pete Springer
website blog instagram facebook g+

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    SteveMSteveM Registered Users Posts: 482 Major grins
    edited May 20, 2008
    dogwood wrote:
    order # 586368

    I keep adjusting the crop to include the subjects feet, then I hit save, and it shows the feet still being cropped off. I'm using FF as my browser. The crop function worked fine for another order earlier. headscratch.gif
    Hey DW,

    Sorry for the trouble. Sometimes you need to shave 1px off each axis for stubborn crops to stick. I've adjusted this for you and it should be how you need it. Have a look, and ship when ready!
    Steve Mills
    BizDev Account Manager
    Image Specialist & Pro Concierge

    http://www.downriverphotography.com
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    dogwooddogwood Registered Users Posts: 2,572 Major grins
    edited May 20, 2008
    SteveM wrote:
    Hey DW,

    Sorry for the trouble. Sometimes you need to shave 1px off each axis for stubborn crops to stick. I've adjusted this for you and it should be how you need it. Have a look, and ship when ready!

    Thanks Steve. I tried and tried to do this last night and it simply wouldn't save. I appreciate your help. :D
    Portland, Oregon Photographer Pete Springer
    website blog instagram facebook g+

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