Problem with custon pro pricing

zack75144zack75144 Registered Users Posts: 261 Major grins
edited May 27, 2008 in SmugMug Pro Sales Support
I was trying to adjust prices in one of my galleries. clicking APPLY does does nothing, it like a dead button. I then clicked SAVE but it doesn't update the new prices.

Any thoughts?

Link http://zack75144.smugmug.com/gallery/4455441_t68mF/1/264454257_RmhAG#264454257_RmhAG


I'll try to clear my cache and see if that is it. BRB
Zack www.zackjonesphotography.net
EOS 7D, Zeiss 50mm f/1.4, EF 24-70mm f/2.8L, EF 135mm f/2L, EF 200mm f/2.8L II, EF-S 10-22mm f/3.5-4.5 USM, EF 1.4 Ext II, 430EX, ST-E2, Tamrac Velocity 10X & Expeditioner 7 Bags.

Comments

  • richWrichW Registered Users Posts: 941 Major grins
    edited May 27, 2008
    After applying the new prices and pressing the 'save' button, did the browser stay in the 'loading' mode, then timed out? I just had it do the same for me.
  • zack75144zack75144 Registered Users Posts: 261 Major grins
    edited May 27, 2008
    it took about 2 minutes to load after clicking save, but it didn't timeout. The prices however stayed the same. (maybe it is timing out?)
    Zack www.zackjonesphotography.net
    EOS 7D, Zeiss 50mm f/1.4, EF 24-70mm f/2.8L, EF 135mm f/2L, EF 200mm f/2.8L II, EF-S 10-22mm f/3.5-4.5 USM, EF 1.4 Ext II, 430EX, ST-E2, Tamrac Velocity 10X & Expeditioner 7 Bags.
  • richWrichW Registered Users Posts: 941 Major grins
    edited May 27, 2008
    zack75144 wrote:
    it took about 2 minutes to load after clicking save, but it didn't timeout. The prices however stayed the same. (maybe it is timing out?)
    Could be related to the site speed. After we get back up to speed, see how it goes. I'll be checking at my end too. My Pro pricing page is still running a bit slow.
  • shniksshniks Registered Users Posts: 945 Major grins
    edited May 27, 2008
    richW wrote:
    After applying the new prices and pressing the 'save' button, did the browser stay in the 'loading' mode, then timed out? I just had it do the same for me.


    Yeah, that is pretty much what is happening to me too. It times out after a few minutes...
    Nikhil

    My Website | My Blog | My Facebook Page | My YouTube
  • zack75144zack75144 Registered Users Posts: 261 Major grins
    edited May 27, 2008
    Thanks guys. misery loves company.rolleyes1.gif
    Zack www.zackjonesphotography.net
    EOS 7D, Zeiss 50mm f/1.4, EF 24-70mm f/2.8L, EF 135mm f/2L, EF 200mm f/2.8L II, EF-S 10-22mm f/3.5-4.5 USM, EF 1.4 Ext II, 430EX, ST-E2, Tamrac Velocity 10X & Expeditioner 7 Bags.
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