SmugMug & Linux Users Support Thread

Andy

Here's where we want to collect tips & tricks with running SmugMug and Linux. If you have issues or problems, you can report them here, too, and folks in the community, experts, Dgrin Geeks, will try and help.

SteveM

Hi guys,

We have a reported issue of the slideshow button being blacked out while using Firefox(any) on Ubuntu 8.04

Apparently, the transparency setting for the Flash event isn't being recognized over the button, so it blacks it out. Flash install is up to date. Any advice would be much appreciated!

Russianspi

Java Uploaders
Just a heads up, everyone here trying SmugMug with Ubuntu. The Java uploaders don't work with the Firefox 3 Beta 5 included by default in Ubuntu 8.04. They do, however, work just fine with Firefox 2 and (I am told) with later versions of Firefox 3. thanks for starting a Linux support thread, guys. I think that this is a good step for SmugMug!

batts

SteveM wrote:

Hi guys,

We have a reported issue of the slideshow button being blacked out while using Firefox(any) on Ubuntu 8.04

Apparently, the transparency setting for the Flash event isn't being recognized over the button, so it blacks it out. Flash install is up to date. Any advice would be much appreciated!

I've mentioned the same problem, in the chat room. I can't remember who I was chatting with but note was taken about the problem, but I know it still happens.
Sorry I couldn't tell from this post if you were asking for more reports of the black button problem or how to fix it. I don't have a clue how to fix it if that was the question.

cabbey

Russianspi wrote:

Just a heads up, everyone here trying SmugMug with Ubuntu. The Java uploaders don't work with the Firefox 3 Beta 5 included by default in Ubuntu 8.04. They do, however, work just fine with Firefox 2 and (I am told) with later versions of Firefox 3. thanks for starting a Linux support thread, guys. I think that this is a good step for SmugMug!

And there is an RC1 build of firefox 3 already on the ubuntu mirrors, but it's not released for general use yet, it's still "proposed". RC1 supposedly fixes this issue. (but not the flash one SteveM pointed out above.)

bwg

Russianspi wrote:

Just a heads up, everyone here trying SmugMug with Ubuntu. The Java uploaders don't work with the Firefox 3 Beta 5 included by default in Ubuntu 8.04. They do, however, work just fine with Firefox 2 and (I am told) with later versions of Firefox 3. thanks for starting a Linux support thread, guys. I think that this is a good step for SmugMug!

Its not Ubuntu/Linux specific. All FF3 releases pre-RC1 had this problem. Facebook uses the same uploaders we do and it was broken there as well....dunno why Ubuntu felt compelled to package a beta browser with their latest release.

Russianspi

Firefox 3 Final
Hmmm...I still seem to be having the same uploader problem with the final version of Firefox 3.0. Am I alone?

dragonrant

I haven't tried the java uploader (I've been using Komodo Drop which is awesome!) so I don't know about that. May give it a shot when I get home.

I am having the issue of the slideshow button being blacked out.

I'm also having an issue with smugdav. I can get it mapped, but I only see folders for my galleries, not any images in those folders. This is on Ubuntu 8.04. I'd love to get smugdav working. I don't need it at the moment, but more as peace of mind than anything else.

lildude

Solaris/OpenSolaris
As there's no Solaris/OpenSolaris specific thread , here's as good a place as any to mention that the slideshow button issue occurs on Solaris/OpenSolaris too.

I suspect it may be a *nix flash related issue - we're always 2nd class citizens when it comes to Flash :

KD5NRH

Opera/9.52 (X11; Linux i686; U; en)
(Debian)

In Gallery view, the "Add Photos," "Themes," and "Share" buttons react visually when clicked, but don't do anything else. The "Buy" and "Slideshow" buttons work, though. (Well, "Slideshow" goes to the no-flash error, but that's to be expected.)

Noticed on my Vista box that at least "Share" had started doing the same thing sometime in the last couple of weeks. I expect it on this Debian box, but if it's doing it under Vista then something changed either within Opera or in SmugMug's button code.

Of course, none of it works in Dillo, but that's a challenge I doubt anybody wants to try to tackle

batts

firefox oddity and my smugmug
using firefox 3.0.3
kde 3.5.9
kubuntu 8.04

I'm still having the slideshow button problems as described as before, (smugmug system wide) I can see the outline of where it should be, works fine when I click in the area, but just doesn't show "slideshow", I could screen capture it if that would help, just letting whom ever know about it. It is a little better though since the buttons have been refined.

Question:
Another oddity, which I have limited down to possibly something up something I've done in my CSS or something, but can't figure it out. It only happend on my site, and no others smugmug site, all of my galleries. Smugmug format of galleries does not seem to play well, it will put the thumbs on the left as it should, but often throw the larger photo under all the thumbs depending on the window size, even when I maximize it rather then the right. I don't have this problem using Knoqueror, only firefox, and it seemed to work fine before. I have updated firefox from 3.0.1 to 3.0.2 and 3.0.3, but I can't tell if it was the broswer version or something that changed on Smugmug's end. Maybe I'm doing something in my CSS that is conflicting, but I have no idea. It seems to work well on windows and osx, but I'm unable to test it using windows or osx on a 24" or larger monitor.

site:
http://kothelenz.smugmug.com

thanks

firecat53

Java Uploaders don't work with OpenJDK
The Java uploaders have never worked right using the Sun Blackdown Java or more recently, OpenJDK6, which are the only Java's currently that will run in a 64-bit browser. I don't use it enough to warrant installing the 32 bit browser with Sun Java, but it would be nice to have it working

Going to javatester.org, I get the pink rectangle that says I'm running Java Version: 1.6.0_0 from Sun Microsystems, Inc. When I select the Simple Uploader, I get the message that 'Applet started', but then 'Applet failed to initialize'.

Arch Linux - x86_64. Firefox 3.0.3 (x86_64 build). LXDE/Openbox.

Thanks!

Scott

cabbey

batts wrote:

I'm still having the slideshow button problems as described as before, (smugmug system wide) I can see the outline of where it should be, works fine when I click in the area, but just doesn't show "slideshow", I could screen capture it if that would help, just letting whom ever know about it. It is a little better though since the buttons have been refined.

This is a known issue with Flash on Linux. There's a transparent flash button on top of the visual button that actually launches the slide show. Unfortunately the flash implementation on linux doesn't quite get "transparent" right.

jogle

I've been having trasnparency issues with the bio box slideshow. Good to know it's flash being useless and not anything I've done.

here's some screenshots of firefox 2.0.0.14 on kbuntu notice the teal blocks around the flash slideshow and the way the add photos menu stays behind the flash. (ignore the little black dots, they are caused by the screen capture program for some reason.)

Ham1

Just in from Larry Salibra: http://sinopop.net/smugjcu/

I would love feedback on it.

xris

jogle wrote:

I've been having trasnparency issues with the bio box slideshow... teal blocks around the flash slide show...

I have exactly the same problem. (And have has since the slide show feature was introduced.) In my slide show the background colour is supposed to be black. Works in every browser I've tried. But in FF under Ubuntu the background colour becomes teal?

Any thoughts anyone. Even suggestions regarding proper language to describe the problem would be valuable. Then I could approach an Ubuntu expert for answers

batts

picasa problems?
I was just raving about how great picasa3 was with the smugmug button and now it stopped working. Anyone else out there using picasa3 and the smugmug button with success?
I can only guess the update of wine did something, maybe something else? I don't have any errors in my upload log, and they seemed to process the same way they usually did when I've used it before, just no photos uploaded.

edit more info
I was able to upload photos to and existing album, just not create a new album, which I know I have done in the past.

batts

get a link?
I'm not having any more "Slideshow" button problems but now something else went bad, the "Get a link" page. I'd have to guess another problem with flash in linux. Anyone else seeing this same annoyance now? Text is offset a bit high.
Same results in Konqueror or firefox v3.0.4
flash version 10.0.12.36

Mohamed.Ghuloom

batts wrote:

I'm not having any more "Slideshow" button problems but now something else went bad, the "Get a link" page. I'd have to guess another problem with flash in linux. Anyone else seeing this same annoyance now? Text is offset a bit high.
Same results in Konqueror or firefox v3.0.4
flash version 10.0.12.36

The slideshow transparency issue is not there for me. I'm using Ubuntu 8.10 with FF 3.0.4
The Get a link issue is there, however it's not a major problem :ivar

I was looking for a good smugmug related program for Ubuntu.. what you guys recommend me to use?

firecat53

Open JDK on 64-bit linux
Still can't use the OpenJDK firefox java plugin in 64-bit linux (tried on Ubuntu and Arch). It crashes the browser. I've also noticed the text offset problem on the link share page and that the Create New Album option for the Picasa uploader doesn't work.

Scott

Mohamed.Ghuloom

firecat53 wrote:

Still can't use the OpenJDK firefox java plugin in 64-bit linux (tried on Ubuntu and Arch). It crashes the browser. I've also noticed the text offset problem on the link share page and that the Create New Album option for the Picasa uploader doesn't work.

Scott

Yeah,the create new album in picasa doens't work (im using ubuntu) , and uploading to an exisiting album doesn't work for so many pictures.. you should upload 20 >> 20 >> 20 = 60

batts

yes, there is a known problem with picasa 3 windows too. sounded like when the is time to address the issue it will be looked into, best workaround I found was to just create new albums online at smugmug before you upload to them with picasa, I haven't had any issues doing this, other then the extra step now. or you could just roll back to v2.7 till you hear word something has been fixed.

this problem is posted in a few threads, here's one
http://dgrin.com/showthread.php?t=71187&page=17&highlight=picasa

Mohamed.Ghuloom

batts wrote:

yes, there is a known problem with picasa 3 windows too. sounded like when the is time to address the issue it will be looked into, best workaround I found was to just create new albums online at smugmug before you upload to them with picasa, I haven't had any issues doing this, other then the extra step now. or you could just roll back to v2.7 till you hear word something has been fixed.

this problem is posted in a few threads, here's one
http://dgrin.com/showthread.php?t=71187&page=17&highlight=picasa

Just having a create new album problem is easy.. like you said, just make the album before uploading.. but what is keeping me real sad is that for example I have 400 MB of pictures (100 pictures maybe) and I just wish to upload them and go sleep, and next morning they are there. But picasa just doesn't upload all those files.. I should chunk them into 100 MB and keep doing that 4 times until I just finish from ONE album


Wondering if there is any other real good uploading and managing program compatible with Linux

batts

so far i haven't found anything other then picasa that allows edits/crops and uploads, all in one program, you could always do all the edits/crops with picasa, save the jpg's and then use smugup.sh to upload them all from terminal, a round about solution, i've uploaded well over 2 Gigs at a time without any problems

all sorts of other apps found here too.
http://wiki.smugmug.net/display/SmugMug/Hacks+and+Apps

Quicksand

Linux - can't drag-n-drop into uploader
I'm using the "Simple" uploader, on Ubuntu 8.10 32-bit (Gnome 2.24 desktop), though the same complaint applies to previous versions -- this is not a new problem. It's a pretty trivial problem, but I'll bring it up nonetheless.

I can't seem to successfully drag-and-drop into the uploader. The "Add Folders..." and "Add Files..." buttons work fine, and I can select what I need in the file selection dialog box, but I'd really rather pick the files I want from my file manager (Nautilus) while I'm doing other file management (moving, deleting, organizing, etc.) and just drag them to the uploader, to avoid the extra steps.

I'm using Firefox 3.0.x. It doesn't seem to matter whether I use Sun Java 6, or the open-source IcedTea/OpenJDK 6 alternative. Same results either way. When I drag the files over the window, I get the little "+" mouse-pointer-hint suggesting that the system knows I want to copy files there, but when I let go of the mouse button, nothing appears in the applet window.

And I CAN drag-and-drop into other applications, including Firefox itself. The SmugBrowser Firefox extension works fine as a workaround, and I can drag-and-drop there without a problem.

Anyhow, it's an annoying little interface quirk and I'd love to see it resolved.

~/Q

Lure

Mohamed.Ghuloom wrote:

Wondering if there is any other real good uploading and managing program compatible with Linux

I have recently implemented SmugExport KIPI Plugin and it is currently released as beta:
http://www.digikam.org/drupal/node/414

KIPI Plugin integrates in various KDE 4.x photo applications:
- Gwenview - default photo viewer in KDE - http://gwenview.sourceforge.net
- Digikam - advanced photo management - http://www.digikam.org
- KPhotoAlbum - http://ktown.kde.org/kphotoalbum/

You can choose any of above and use SmugExport plugin to create new albums and upload photos.

Currently you would need to build this from source, but next releases of KDE4 based Linux distributions will probably include this by default (I am sure that Kubuntu 9.04 will).

Any comments/feedback appreciated.

And a happy new year to all readers!

roscowgo

Get a link trouble
I'm running Ubuntu 8.04 and of course firefox as my main browser, . When I go to the get a link option under share, all the different options are there, but the text will be 3/4 out of the box, and clicking in the box does not copy the link. Eventually it will flash and Say it copied... but doesn't actually do it.

Flash version is 9. And the behavior is repeated in the opera browser too.

Viewing page source will let me pick out the links I want... So it's a workaround for now at least.


Anyone have any ideas?

Basily

komododrop on acer aspire one linpus
Hi,

I've tried again and again to get komodo drop to work, first on my girlfriend's Acer Aspire One (Linpus Linux version) and now on mine.

It won't work.

It starts running, and the friendly red target appears, but then when I click on it to pop up a menu, the menu comes up and it freezes. Komododrop becomes completely unresponsive and i have to end the process.

Now, I'm no linux expert, just a beginner, so I could be doing something really dumb - does anyone have any advice?

thecloth

I'm having the same blacked-out slide show button. I'm using SUSE 11.1 and Firefox plugin 9.xx.

-- The cloth

batts wrote:

I've mentioned the same problem, in the chat room. I can't remember who I was chatting with but note was taken about the problem, but I know it still happens.
Sorry I couldn't tell from this post if you were asking for more reports of the black button problem or how to fix it. I don't have a clue how to fix it if that was the question.

KD5NRH

roscowgo wrote:

I'm running Ubuntu 8.04 and of course firefox as my main browser, . When I go to the get a link option under share, all the different options are there, but the text will be 3/4 out of the box, and clicking in the box does not copy the link. Eventually it will flash and Say it copied... but doesn't actually do it.

Same problem here with Debian and Iceweasel. (Rebranded Firefox) Can't highlight the link to copy manually either.


The only way I can link an image in Linux is to copy it to a gallery without right-click-protection, then right-click and "copy image address" from the gallery screen.

sixdaemonbag

KD5NRH wrote:

Same problem here with Debian and Iceweasel. (Rebranded Firefox) Can't highlight the link to copy manually either.


The only way I can link an image in Linux is to copy it to a gallery without right-click-protection, then right-click and "copy image address" from the gallery screen.

I see the same thing visually using Fedora11/ff3, but I can consistently get it to copy by clicking on the text rather than just in the box. Also, if I click in the address bar or open a new tab, and right click/paste, it works every time. Visually it's distracting to me, but functionally it seems to work ok.