Replace photo not working.

MichaelKirkMichaelKirk Registered Users Posts: 427 Major grins
edited June 6, 2008 in SmugMug Pro Sales Support
I see the replace photo screnes have changes......and I am trying to replace a photo and it will not replace?

I am trying to replace a photo: Order #603909
This image
http://mlkimages.smugmug.com/gallery/5055251_dFB7p/3/305151418_gxG9w#305151418_gxG9w
with the same image (jpeg file) and the replacement image will not take??

Michael
www.mlkimages.com

Comments

  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited June 5, 2008
    be sure the replacement photo is a jpg, srgb, and under 48megapixels and under 24megabytes ?
    Andy

    Portfolio • Workshops • Facebook • Twitter
  • MichaelKirkMichaelKirk Registered Users Posts: 427 Major grins
    edited June 6, 2008
    I'll try again
    File I am using is a 7meg jpeg - I tried several times last night....I'll try again today and see if I have any bettter luck.

    Michael

    Andy wrote:
    be sure the replacement photo is a jpg, srgb, and under 48megapixels and under 24megabytes ?
    www.mlkimages.com
  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited June 6, 2008
    MichaelKirk wrote:
    File I am using is a 7meg jpeg - I tried several times last night....I'll try again today and see if I have any bettter luck.

    Michael
    email our help desk if problem persists, we have a way for you to send us the file and we can try ourselves with your exact file.
    Andy

    Portfolio • Workshops • Facebook • Twitter
Sign In or Register to comment.