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SMUGMUG issues I would like support to look at
jediaz
Registered Users Posts: 8 Beginner grinner
I have a couple of issues I would like to be looked at by customer support at SMUGMUG.
1. I like my Categories in the main page to be sorted by Title. When I add a new one, I always have to go into the sort section, sort it how I like, save changes... otherwise I would get it sorted by Position, which I believe is the default by Smugmug. I would like to maintain my sorting preference, in both... Categories in the main page, as well as the galeries inside a category (in my case, I like the Title to be the sorting preference).
2. When I'm in my main page, I don't see a log out button, so I have to go to Control Panel and then log out. Isn't Log Out an important button that every page should have?
3. I would like to have a "Save with original filename" button for each picture. The original name is stored as a caption of some sort, since I see it show up on every picture, but Smugmug uses a different number scheme which is a unique # internally in their DB to identify each picture (which I understand). But that # means little to me or to any of my folks that see my pic. I would like to have that option available (to "Save with original filename").
4. I notice that the gallery options have been recently changed (new features added when you create a new one). However, I can't massively change all my galleries to a certain scheme unless I click on each one. I would like a section that would allow me to change all my galleries to a certain template, which could or not include a password change if I so chose.
5. When I'm inside some galeries (maybe depending on the Viewer Style chosen, I'm not sure), I don't have a way to go back to neither the list of pics (case of all thumbs and traditional) if I want to go back to the list of pics, I have to do: BACK BACK BACK until I get back to the list. Instead, an additional arrow should be there...
^
| (back to list)
|
<
PIC
>
6. I have also noticed that I don't have a link to my main site from every page type (sometimes when inside pictures or list of pictures). I should have a link to the main site from every place (it would make it so much easier than to have to type it all in the browser every time I want to go back to it).
Please respond, SMUGMUG team.
Thanks, Javier (http://javierdiaz.smugmug.com)
PS: I'm relatively new and I love SMUGMUG :thumb
1. I like my Categories in the main page to be sorted by Title. When I add a new one, I always have to go into the sort section, sort it how I like, save changes... otherwise I would get it sorted by Position, which I believe is the default by Smugmug. I would like to maintain my sorting preference, in both... Categories in the main page, as well as the galeries inside a category (in my case, I like the Title to be the sorting preference).
2. When I'm in my main page, I don't see a log out button, so I have to go to Control Panel and then log out. Isn't Log Out an important button that every page should have?
3. I would like to have a "Save with original filename" button for each picture. The original name is stored as a caption of some sort, since I see it show up on every picture, but Smugmug uses a different number scheme which is a unique # internally in their DB to identify each picture (which I understand). But that # means little to me or to any of my folks that see my pic. I would like to have that option available (to "Save with original filename").
4. I notice that the gallery options have been recently changed (new features added when you create a new one). However, I can't massively change all my galleries to a certain scheme unless I click on each one. I would like a section that would allow me to change all my galleries to a certain template, which could or not include a password change if I so chose.
5. When I'm inside some galeries (maybe depending on the Viewer Style chosen, I'm not sure), I don't have a way to go back to neither the list of pics (case of all thumbs and traditional) if I want to go back to the list of pics, I have to do: BACK BACK BACK until I get back to the list. Instead, an additional arrow should be there...
^
| (back to list)
|
<
PIC
>
6. I have also noticed that I don't have a link to my main site from every page type (sometimes when inside pictures or list of pictures). I should have a link to the main site from every place (it would make it so much easier than to have to type it all in the browser every time I want to go back to it).
Please respond, SMUGMUG team.
Thanks, Javier (http://javierdiaz.smugmug.com)
PS: I'm relatively new and I love SMUGMUG :thumb
0
Comments
you should also email these requests to help@smugmug.com
thanks
andy
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Problem #5 however should be solved if you can see the breadcrumb trail on the page. Do you have any links that can show this problem in detail?
JT
What I mean on problem 5 is that I have to hit BACK on the browser button. I don't have a link on the page that would take me to the picture list.
Thanks, JD
http://javierdiaz.smugmug.com/gallery/365660
There is a link to the "family" category and to your homepage. Are you looking for a link that would take you somewhere else?
I took the line in the Header section, which was supposedly "Preventing" me to be on the search robots in the search engines, according to a post here in dgrin.com, and this apparantly did the business. I see the links and navigation now. I also had "Hide name and Navigation" on "ON" and I put them on OFF. I think this solves that. The rest of the issues were responded to me by Ben McAaskill... thanks again, JD