IE7 Shutting Down Clicking on Add Photos

xtnomadxtnomad Registered Users Posts: 340 Major grins
edited June 10, 2008 in SmugMug Support
IE7 is shutting down when I click on add photos. I created a new gallery to night and clicked on click and drag to add photos, last time I just clicked on trust site or somthing and every thing went fine. This time it asked to install JAVA some thing and and it will shut down IE7 and give me a error saying (SysFader:iexplorer.exe) can not be read. Whats Up.
xtnomad :wink

Comments

  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited June 10, 2008
    Hi, I'm sorry to hear you are having problems uploading your photos!

    We have found that updating your current installation of java will typically resolve this issue.

    Follow these steps to make sure your java is up to date for a PC:

    1) Go to http://www.java.com

    2) Click on "Do I have Java?" and wait for the test to run.

    3) Follow the steps to get the latest version of Java if you need it.

    If you have a Mac, it is even easier, just click on the Apple Menu and run the "Software Update" to get the latest version of Java.

    Please let us know if you continue to have problems.
    Andy

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