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Another slow site :(
DJT
Registered Users Posts: 353 Major grins
I am in the process of hiding and adding captions to photos in one of my galleries before opening it to the public.
On my computer using IE7; Smuggy loads really slow and then a few of the thumbs do not show at all.
I click for the next photo and it never shows, but I can add a caption. When I click "save" it takes 45+ seconds. Same with "hiding" a photo.
But when I move over to my wifes computer, a 7year old Dell that is slow, smug moves fast.
:scratch
Any ideas as to why smug is running slow on my computer?
All other sites I visit run quick, including anything that is interactive.
I've cleaned my cache file and it still runs slow.
On my computer using IE7; Smuggy loads really slow and then a few of the thumbs do not show at all.
I click for the next photo and it never shows, but I can add a caption. When I click "save" it takes 45+ seconds. Same with "hiding" a photo.
But when I move over to my wifes computer, a 7year old Dell that is slow, smug moves fast.
:scratch
Any ideas as to why smug is running slow on my computer?
All other sites I visit run quick, including anything that is interactive.
I've cleaned my cache file and it still runs slow.
0
Comments
I'm sorry to hear that SmugMug runs slow for you. Your site is fast for me and I don't see any problems with it.
Could you run a speedtest? Go here:
http://smugmug.speedtest.net
We are the Yellow San Jose pyramid. Please let us know what the results are.
Furthermore, a traceroute might give us a better understanding on what route your connection takes to us and what might be the problem. The instructions are here:
http://smugmug.jot.com/WikiHome/Traceroute%20PC
Send the results to our helpdesk and we'll work with you on resolving the issues:
http://www.smugmug.com/help/emailreal
Sebastian
SmugMug Support Hero
Photos | Blog | Youtube
I was browsing older support posts and found one that was a few pages long from this month: http://www.dgrin.com/showthread.php?t=95632&page=3 having some of the same problems.
I probably should have stated that my problems are:
Home page loads slow... some of the thumbs show and some turn to the dreaded red X
I had no problem uploading 2.8gig of pictures last week. It took a long time, but not sure how long because I left it on while I slept and didn't check it till the next day after work.
It's when I go in to edit the galleries that it slows or hangs.
If adding captions: I click on save and the computer just sits there and laughs at me. If I do it from another computer, it changes within a blink of an eye.
If loading my newly created Gallery or any Gallery with logged in, again the computer laughs and gives my photos a RED X or just a WHITE BOX.
computer is a HP a450n with 160gig hd, 2gig memory, nvdia 7200 agp
ISP is MediaCom
All editing features work with no problems on a computer that is 5feet away and is about a PII basic basic Dell.
Only other things I can possibly check are: my line running to the modem.
Noting while playing AoEIII at my brothers house my computer timed out because their dog ate my connection. :cry
I figured when I posted this originally, "another slow site" I'd get a reply that the servers are being updated.
No appology needed from Smug, most likely it's not Smug related. I leaning towards IE7 or my nephews or my dog.
I would like to thank Steve for getting back with me on my email - kudos!
Photos | Blog | Youtube
Loaded my site.
Went to an unlisted vietnam gallery to add a caption.
First page all thumbs loaded but the 1st one. However I was able to add a caption to it with no problem.
Went to page 2. Only 1 thumb loaded, no others did and the med. photo did not. Waited for a minute.
Went to page 3. Yeah... still waiting for it to goto page 3. Over 2 minutes.
Brought up a new tab and came here - instant.
Photos | Blog | Youtube
Loaded my site.
Went to an unlisted vietnam gallery to add a caption.
First page all thumbs loaded but the 1st one. However I was able to add a caption to it with no problem.
Went to page 2. Only 1 thumb loaded, no others did and the med. photo did not. Waited for a minute.
Went to page 3. Yeah... still waiting for it to goto page 3. Over 2 minutes.
Brought up a new tab and came here - instant.
Ate: turkey,ham and cheese sandwich and hashbrowns - if interested.
Photos | Blog | Youtube