Weird custom hostname problem

hmlshmls Registered Users Posts: 13 Big grins
edited June 16, 2008 in SmugMug Support
So, I just upgraded to power user so that I could use my own hostname and I am having some issues. I set up the appropriate CNAME records and added my domain name to my account but when I try either houseofstoll.com or www.houseofstoll.com I get the Smugmug home page. The weird part is that this happens in Firefox (both v3 and v2) but NOT Internet Explorer. Both work fine in IE. What could possibly be the explanation for this? Makes no sense to me. :scratch

Thanks for any help.

My Smugmug page is http://navystolls.smugmug.com if you need that.

Comments

  • docwalkerdocwalker Registered Users Posts: 1,867 SmugMug Employee
    edited June 16, 2008
    I took a look at the domain settings and they look correct. When did you set this up? Has it been 24-48 hours?

    Who is your domain host?
    SmugMug Support Hero
    http://help.smugmug.com
  • hmlshmls Registered Users Posts: 13 Big grins
    edited June 16, 2008
    docwalker wrote:
    I took a look at the domain settings and they look correct. When did you set this up? Has it been 24-48 hours?

    Who is your domain host?

    Laughing.gif It would appear that I was a little too impatient (not an uncommon occurrence!). It is at least partially working now (www.houseofstoll.com works but not houseofstoll.com). When it worked right away in IE I assumed that something must be messed up somewhere, but I guess it is just taking time to trickle down. Sorry for jumping the gun!
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