Problem with Filmstrip and Internet Explorer?

paulbrock · June 21, 2008

I've only just noticed this when testing IE8 beta,not sure how long it's been there!

When I view galleries in filmstrip on IE, I can scroll to the right for a couple of photos then it freezes (this happens if I scroll manually, or if the filmstrip is moving). I can't scroll to the left at all.

In Firefox it works fine, and I've tried it with different users' galleries so I don't *think* it's my site.

Tested on: IE8 Beta (both default and "Emulate IE7" mode), Windows XP, and
IE7, Windows Vista

The Javascript error message in all circumstances is "'console' is undefined".

Anyone else getting this or is it just me? :cry

Example galleries:
http://www.paulbrockphotography.co.uk/gallery/3540469
http://www.paulbrockphotography.co.uk/gallery/3540435

plus a friend's I used for testing, which I think is uncustomized:

http://bluejam.smugmug.com/gallery/3312601_FeExL

Thanks!

Barb · June 21, 2008

paulbrock wrote:

I've only just noticed this when testing IE8 beta,not sure how long it's been there!

When I view galleries in filmstrip on IE, I can scroll to the right for a couple of photos then it freezes (this happens if I scroll manually, or if the filmstrip is moving). I can't scroll to the left at all.

In Firefox it works fine, and I've tried it with different users' galleries so I don't *think* it's my site.

Tested on: IE8 Beta (both default and "Emulate IE7" mode), Windows XP, and
IE7, Windows Vista

The Javascript error message in all circumstances is "'console' is undefined".

Anyone else getting this or is it just me? :cry

Example galleries:
http://www.paulbrockphotography.co.uk/gallery/3540469
http://www.paulbrockphotography.co.uk/gallery/3540435

plus a friend's I used for testing, which I think is uncustomized:

http://bluejam.smugmug.com/gallery/3312601_FeExL

Thanks!

Hi

We are looking into this. Appears to be an IE thing only. Sorry for the inconvenience. We'll get it fixed as soon as we can!

ellarue · June 21, 2008

Barb wrote:

Hi

We are looking into this. Appears to be an IE thing only. Sorry for the inconvenience. We'll get it fixed as soon as we can!

I'm having the exact same problem.

Barb · June 21, 2008

ellarue wrote:

I'm having the exact same problem.

This should be fixed now. Check and let us know!

Barb · June 21, 2008

paulbrock wrote:

I've only just noticed this when testing IE8 beta,not sure how long it's been there!

When I view galleries in filmstrip on IE, I can scroll to the right for a couple of photos then it freezes (this happens if I scroll manually, or if the filmstrip is moving). I can't scroll to the left at all.

In Firefox it works fine, and I've tried it with different users' galleries so I don't *think* it's my site.

Tested on: IE8 Beta (both default and "Emulate IE7" mode), Windows XP, and
IE7, Windows Vista

The Javascript error message in all circumstances is "'console' is undefined".

Anyone else getting this or is it just me? :cry

Example galleries:
http://www.paulbrockphotography.co.uk/gallery/3540469
http://www.paulbrockphotography.co.uk/gallery/3540435

plus a friend's I used for testing, which I think is uncustomized:

http://bluejam.smugmug.com/gallery/3312601_FeExL

Thanks!

This should be fixed now. Can you check and let us know?

ellarue · June 21, 2008

Barb wrote:

This should be fixed now. Can you check and let us know?

The filmstrip movement works now... but when you click on any of the images... it doesnt change.

Barb · June 21, 2008

ellarue wrote:

The filmstrip movement works now... but when you click on any of the images... it doesnt change.

Hi,

I'm not able to replicate this. Filmstrip works fine for me. Clicking on an image changes it.

Can you try to clear your temporary cache files in your browser and see if that might resolve this for you? Let us know.

Barb · June 21, 2008

ellarue wrote:

The filmstrip movement works now... but when you click on any of the images... it doesnt change.

Hi

If clearing the cache does not fix this for you, will you please give us a link to a gallery where you are having the problem? We'll take a look!

Barb · June 21, 2008

ellarue wrote:

The filmstrip movement works now... but when you click on any of the images... it doesnt change.

Ah ha - we just found a problem if you have right-click protection turned on in a gallery and are using filmstrip. Cannot click images. Do you have protection turned on? If so, this will get fixed soon

ellarue · June 21, 2008

Barb wrote:

Hi

If clearing the cache does not fix this for you, will you please give us a link to a gallery where you are having the problem? We'll take a look!

Unfortunately, it didn't work...
http://www.ellaruephotography.com/gallery/5218660_XvtTF
http://www.ellaruephotography.com/gallery/5218695_zk4xT

ellarue · June 21, 2008

Barb wrote:

Ah ha - we just found a problem if you have right-click protection turned on in a gallery and are using filmstrip. Cannot click images. Do you have protection turned on? If so, this will get fixed soon

I do have protection turned on. I'll be standing by! Thanks!

paulbrock · June 21, 2008

Barb wrote:

This should be fixed now. Can you check and let us know?

Looks good to me Barb (even with right click protection), thanks for the speedy response!

It's fine on IE7, though IE8 Beta is still having difficulties - I don't expect it to be supported as yet, though you guys may want to take a look at some point....

IE8 beta issues with Smugmug:
Filmstrip still is having difficulties, even with the new fix
I've also just seen that the 'Customize Gallery' page doesn't display the 'save' button, or any other buttons as far as I can tell.
Page number dropdown on the gallery pages doesn't appear or work.

I'm happy to help identify any other issues with IE8 :-)

Barb · June 21, 2008

ellarue wrote:

I do have protection turned on. I'll be standing by! Thanks!

This should be working for you now

Please let us know if you have any problems!

ellarue · June 26, 2008

Barb wrote:

This should be working for you now Please let us know if you have any problems!

Is there some code that will hide the page navigation and what size people can view the images at?

I just dont think there's a need for them to see a number displaying how many images there are in the film strip. PLus, I just want it to look as clean as possible.

Allen · June 26, 2008

ellarue wrote:

Is there some code that will hide the page navigation and what size people can view the images at?

I just dont think there's a need for them to see a number displaying how many images there are in the film strip. PLus, I just want it to look as clean as possible.

Add this to your CSS.

#filmstrip #sizePicker,
#filmstrip .photoNav {
display: none;
}

ellarue · June 26, 2008

Allen wrote:

Add this to your CSS.

#filmstrip #sizePicker,
#filmstrip .photoNav {
display: none;
}

Works like a charm! Thanks.

Problem with Filmstrip and Internet Explorer?

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