Uploading problem

BlueSoulBlueSoul Registered Users Posts: 120 Major grins
edited July 6, 2009 in SmugMug Support
Hello,

I would like to add some photos to this gallery:
http://stardust.smugmug.com/gallery/5270521_TCmpe

I use the "Olde Faithful" uploader. I can insert all the photos I want to upload from my hard drive. However, I can't actually upload them, because the "upload" button is missing. :scratch

I have cleared all my cookies and tried again, but the "upload" button is still missing.

This is a private/unlisted gallery. Could it perhaps be related to that?

I use Windows XP and Internet Explorer 7.

I would very much appreciate any advice!
Christy

http://stardust.smugmug.com/ (or) http://www.peacefulpixels.com/

Comments

  • BlueSoulBlueSoul Registered Users Posts: 120 Major grins
    edited June 27, 2008
    As an additional note, I can't create new galleries either. I can type the name of the gallery I want to create, but I don't see any button to actually create the gallery.

    I have cleared my cookies and (temporarily) disabled my antivirus software, without success.

    Any advice would be wonderful.
    Christy

    http://stardust.smugmug.com/ (or) http://www.peacefulpixels.com/
  • johnadverdjohnadverd Registered Users Posts: 3 Beginner grinner
    edited July 6, 2009
    Hello friends,
    Not sure if I am in the right category for this but my problem is going on for almost 3 days now. I tried uploading one video and very slowly uploading it, until it reaches 99 percent and it will be stuck there. I waited for about an hour to have my vid completed which stucked at 99 percent.
    Please give me a suggestion, thanks
  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited July 6, 2009
    johnadverd wrote:
    Hello friends,
    Not sure if I am in the right category for this but my problem is going on for almost 3 days now. I tried uploading one video and very slowly uploading it, until it reaches 99 percent and it will be stuck there. I waited for about an hour to have my vid completed which stucked at 99 percent.
    Please give me a suggestion, thanks
    What's your website? ear.gif
    Andy

    Portfolio • Workshops • Facebook • Twitter
  • SteveMSteveM Registered Users Posts: 482 Major grins
    edited July 6, 2009
    BlueSoul wrote:
    As an additional note, I can't create new galleries either. I can type the name of the gallery I want to create, but I don't see any button to actually create the gallery.

    I have cleared my cookies and (temporarily) disabled my antivirus software, without success.

    Any advice would be wonderful.
    Hi,

    Can you let us know what security software you have installed, like antivirus (Norton, McAfee, CA, AVG, Symantec, etc.) popup blockers, firewalls?
    Steve Mills
    BizDev Account Manager
    Image Specialist & Pro Concierge

    http://www.downriverphotography.com
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