B&H rules!

NikolaiNikolai Registered Users Posts: 19,035 Major grins
edited July 10, 2008 in The Big Picture
At some point while back I expressed my concern that that lag time between placing an order and the actual shipping from B&H can be substantial (up to a few days if non-priority economy shipping usage is used).
I don't know if something has actually changed or it was just a bad timing, but my most recent shopping experience with B&H proves quite the opposite.
I have recently ordered two little things from B&H. Nothing major, just some accessories, ~$25 each + ~5 s/h (cheapest shipping option, UPS ground).
If nothing else, they either were the only ones who carried the item, or they had by far the best price (like 50% lower best price :deal ).
But on top of all that, each item was shipped the same day, just a few hours after the the order palcement, and with us being on opposite coasts that means a huge time difference.
I'm officially impressed!
WTG, Henry! :thumb
"May the f/stop be with you!"

Comments

  • DonRicklinDonRicklin Registered Users Posts: 5,551 Major grins
    edited July 3, 2008
    Actually, from where I live I often order stuff from B&H as late as 10 pm in the veneing and still get it the very next morning UPS, having paid standard ground UPS rates. My wish wouldbe that one good get the NAPP member free shipping via the online store and not only by a phone call!

    I have mentioned this both at NAPP and to B&H!

    Don
    Don Ricklin - Gear: Canon EOS 5D Mark III, was Pentax K7
    'I was older then, I'm younger than that now' ....
    My Blog | Q+ | Moderator, Lightroom Forums | My Amateur Smugmug Stuff | My Blurb book Rust and Whimsy. More Rust , FaceBook     .
  • NikolaiNikolai Registered Users Posts: 19,035 Major grins
    edited July 3, 2008
    DonRicklin wrote:
    Actually, from where I live I often order stuff from B&H as late as 10 pm in the veneing and still get it the very next morning UPS, having paid standard ground UPS rates. My wish wouldbe that one good get the NAPP member free shipping via the online store and not only by a phone call!

    I have mentioned thes both at NAPP and to B&H!

    Don

    That would be a good usage of NAPP. Thus far I didn't see too many benefits for being a member except PS User subscription. Well, I got some replies from Peter (Hlephdesk) but mostly because I was lazy to google for it and impatient enough to ask here and wait a couple hours for an answer:-)
    "May the f/stop be with you!"
  • DonRicklinDonRicklin Registered Users Posts: 5,551 Major grins
    edited July 3, 2008
    Nikolai wrote:
    That would be a good usage of NAPP. Thus far I didn't see too many benefits for being a member except PS User subscription. Well, I got some replies from Peter (Hlephdesk) but mostly because I was lazy to google for it and impatient enough to ask here and wait a couple hours for an answer:-)
    NAPP members do get free shipping! Only you have to call B&H to place the order, not on-line.

    Don
    Don Ricklin - Gear: Canon EOS 5D Mark III, was Pentax K7
    'I was older then, I'm younger than that now' ....
    My Blog | Q+ | Moderator, Lightroom Forums | My Amateur Smugmug Stuff | My Blurb book Rust and Whimsy. More Rust , FaceBook     .
  • NikolaiNikolai Registered Users Posts: 19,035 Major grins
    edited July 3, 2008
    DonRicklin wrote:
    NAPP members do get free shipping! Only you have to call B&H to place te order, no on-line.

    Don
    Really? I didn't know - or most likely, forgot, since I almost never call:-)
    Darn, this means I spent quite a few extra $$ on shippig :bash
    "May the f/stop be with you!"
  • darkdragondarkdragon Registered Users Posts: 1,051 Major grins
    edited July 3, 2008
    Nikolai wrote:
    Really? I didn't know - or most likely, forgot, since I almost never call:-)
    Darn, this means I spent quite a few extra $$ on shippig :bash

    Maybe they will refund it or give you store credit :-)
    ~ Lisa
  • NikolaiNikolai Registered Users Posts: 19,035 Major grins
    edited July 3, 2008
    darkdragon wrote:
    Maybe they will refund it or give you store credit :-)
    Maybe for the last couple of shipments (which is a nice lump sum of under $10:-), but not for the ones I purchased early in Winter, which was like $50 or something (profoto kit)
    "May the f/stop be with you!"
  • patch29patch29 Registered Users, Retired Mod Posts: 2,928 Major grins
    edited July 3, 2008
    DonRicklin wrote:
    NAPP members do get free shipping! Only you have to call B&H to place the order, not on-line.

    Don


    It has been available for a while (at least last year) online. You need to go to the NAPP site>discounts>hardware>B+H and it should work fine. I have used it a few times. thumb.gif
  • DonRicklinDonRicklin Registered Users Posts: 5,551 Major grins
    edited July 3, 2008
    patch29 wrote:
    It has been available for a while (at least last year) online. You need to go to the NAPP site>discounts>hardware>B+H and it should work fine. I have used it a few times. thumb.gif
    I'll check that out, then! Thanks.

    Don
    Don Ricklin - Gear: Canon EOS 5D Mark III, was Pentax K7
    'I was older then, I'm younger than that now' ....
    My Blog | Q+ | Moderator, Lightroom Forums | My Amateur Smugmug Stuff | My Blurb book Rust and Whimsy. More Rust , FaceBook     .
  • henryphenryp Registered Users Posts: 144 Major grins
    edited July 4, 2008
    Nikolai wrote:
    Maybe for the last couple of shipments (which is a nice lump sum of under $10:-), but not for the ones I purchased early in Winter, which was like $50 or something (profoto kit)
    Send me an email with your contact info and NAPP membership # and I will see what can be done.
    DonRicklin wrote:
    NAPP members do get free shipping! Only you have to call B&H to place the order, not on-line
    If you start at the NAPP site and use your NAPP member login there's a link from there to our site specifically for NAPP members which applies the member discount automatically.
    Henry Posner
    B&H Photo-Video
  • NikolaiNikolai Registered Users Posts: 19,035 Major grins
    edited July 4, 2008
    henryp wrote:
    Send me an email with your contact info and NAPP membership # and I will see what can be done.
    Wow, that's customer service! thumb.gifclap.gif

    Henry,
    your profile doesn't allow sending emails/PMs. ne_nau.gif
    Care to write me one? Mine accepts both...
    "May the f/stop be with you!"
  • ChatKatChatKat Registered Users Posts: 1,357 Major grins
    edited July 4, 2008
    The Best
    I have had nothing but incredible service from B&H over the years. The one time I had an issue with some missing pieces in a kit, it was a kit put together by the lighting company distributor and they forgot the wire and B & H fixed it instantly. I go there first to buy my lenses and bodies and everything else.
    Kathy Rappaport
    Flash Frozen Photography, Inc.
    http://flashfrozenphotography.com
  • RogersDARogersDA Registered Users Posts: 3,502 Major grins
    edited July 4, 2008
    Nikolai wrote:
    your profile doesn't allow sending emails/PMs.
    Nik - you can click on Harry's name at the bottom of his posts to send an email to him.
    David
    GreyLeaf PhotoGraphy
  • NikolaiNikolai Registered Users Posts: 19,035 Major grins
    edited July 4, 2008
    RogersDA wrote:
    Nik - you can click on Harry's name at the bottom of his posts to send an email to him.
    eek7.gif
    :bash
    thumb.gif
    Happy 4th! clap.gif
    "May the f/stop be with you!"
  • henryphenryp Registered Users Posts: 144 Major grins
    edited July 7, 2008
    Nikolai wrote:
    Henry, your profile doesn't allow sending emails/PMs..

    Profiles? We ain't got no Profiles. We don't need no Profiles. I don't have to show you any stinking Profiles. :-)

    It's in my sig.
    Henry Posner
    B&H Photo-Video
  • NikolaiNikolai Registered Users Posts: 19,035 Major grins
    edited July 7, 2008
    henryp wrote:
    Profiles? We ain't got no Profiles. We don't need no Profiles. I don't have to show you any stinking Profiles. :-)

    It's in my sig.
    Yeah, I got that, thanks to Roger:-)
    Email sent Saturday thumb.gif
    "May the f/stop be with you!"
  • DonRicklinDonRicklin Registered Users Posts: 5,551 Major grins
    edited July 7, 2008
    I just ordered something from B&H using the NAPP site Free Shipping link. It is awesome! That in combo with PayPal and it is a total breeze.

    thumb.gif

    Don
    Don Ricklin - Gear: Canon EOS 5D Mark III, was Pentax K7
    'I was older then, I'm younger than that now' ....
    My Blog | Q+ | Moderator, Lightroom Forums | My Amateur Smugmug Stuff | My Blurb book Rust and Whimsy. More Rust , FaceBook     .
  • NikolaiNikolai Registered Users Posts: 19,035 Major grins
    edited July 7, 2008
    Wow! That was fast (and very smart:-)!
    Thanks Henry! thumb.gifbowdown.gif
    "May the f/stop be with you!"
  • mackidbrendanmackidbrendan Registered Users Posts: 85 Big grins
    edited July 9, 2008
    DonRicklin wrote:
    I just ordered something from B&H using the NAPP site Free Shipping link. It is awesome! That in combo with PayPal and it is a total breeze.

    thumb.gif

    Don
    what type of "free shipping" do you get?
    like is it fedex, UPS???
    http://www.brendanryder.com

    Use coupon code 4MdT6vueeZfpQ to save 5$ on a smugmug account
  • aktseaktse Registered Users Posts: 1,928 Major grins
    edited July 9, 2008
    mackidbrendan wrote:
    what type of "free shipping" do you get?
    like is it fedex, UPS???

    I believe it's a 3-day fedex.
    http://aktse.smugmug.com/
  • DonRicklinDonRicklin Registered Users Posts: 5,551 Major grins
    edited July 9, 2008
    mackidbrendan wrote:
    what type of "free shipping" do you get?
    like is it fedex, UPS???
    UPS Ground! WHich for me, being near Manhatten, is the same as next day!

    Don
    Don Ricklin - Gear: Canon EOS 5D Mark III, was Pentax K7
    'I was older then, I'm younger than that now' ....
    My Blog | Q+ | Moderator, Lightroom Forums | My Amateur Smugmug Stuff | My Blurb book Rust and Whimsy. More Rust , FaceBook     .
  • aktseaktse Registered Users Posts: 1,928 Major grins
    edited July 10, 2008
    aktse wrote:
    I believe it's a 3-day fedex.

    I remembered incorrectly. It's UPS 3-day.
    http://aktse.smugmug.com/
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