Please Stop Order!!!

bazair2airbazair2air Registered Users Posts: 9 Beginner grinner
edited July 8, 2008 in SmugMug Pro Sales Support
Hello,

A customer has just ordered two 11x14 canvas. The customer went with default cropping which completely butchers the image.

PLEASE stop Order #638444!

I have emailed support but at 10:00pm not sure if they will recieve the message in time.

Blue Skies!
Chris Bazil

Comments

  • gluwatergluwater Registered Users Posts: 3,599 Major grins
    edited July 7, 2008
    bazair2air wrote:
    Hello,

    A customer has just ordered two 11x14 canvas. The customer went with default cropping which completely butchers the image.

    PLEASE stop Order #638444!

    I have emailed support but at 10:00pm not sure if they will recieve the message in time.

    Blue Skies!
    Chris Bazil
    We're always watching Chris. :devbobo Well not always but most of the time.

    If you enable proof delay you won't have to worry about things like bad cropping by your customers. Awesome shot BTW!
    Nick
    SmugMug Technical Account Manager
    Travel = good. Woo, shooting!
    nickwphoto
  • bazair2airbazair2air Registered Users Posts: 9 Beginner grinner
    edited July 8, 2008
    Thank you gluwater! Just got an E from Barb in support also, you guys are all over it. I truly appreciate it!

    Thought I had all the settings just right in my galleries. I shouldn't have missed that one, Dededeee!!! I have just finished resetting all my galleries for proof delay.

    Thanks for the kudos on the pic!!! It was a fun day!

    Blue Skies!
    Baz
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