Password in checkout

zack75144zack75144 Registered Users Posts: 261 Major grins
edited July 8, 2008 in SmugMug Pro Sales Support
Can you guys add a little info in checkout about the new password giving the customer the requirements of this password?

IE must have both alpha AND numeric keys.

I've had customers confused by this because they think it is the same password as they use to get into the gallery. which doesn't work, then they choose their own password, but only alpha keys which doesn't work, so in frustratration they give up.
Zack www.zackjonesphotography.net
EOS 7D, Zeiss 50mm f/1.4, EF 24-70mm f/2.8L, EF 135mm f/2L, EF 200mm f/2.8L II, EF-S 10-22mm f/3.5-4.5 USM, EF 1.4 Ext II, 430EX, ST-E2, Tamrac Velocity 10X & Expeditioner 7 Bags.

Comments

  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited July 8, 2008
    zack75144 wrote:
    I've had customers confused by this

    It's going away in our next release of the cart (hours/days away)...

    The order password was so that buyers could go back to their order. But it's confusing, I agree. So it's going away.

    For now, any password, 6 digits, matching, alpha, numeric, or both.
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