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clients viewing originals when disabled?

PeterLyonsPeterLyons Registered Users Posts: 158 Major grins
edited July 11, 2008 in SmugMug Support
I was just checking out my gallery stats for some recent stuff I've shot. In two galleries from last weekend, I'm seeing hits on originals, even though they are disabled in both cases. (I double-checked.) I haven't pulled up any originals myself either, and neither client has yet purchased any prints or downloads, if that makes a difference.

Take for instance this gallery:
http://lyonsimaging.smugmug.com/gallery/5341268_3xdNW#326549092_SibMZ

What could account for my stats page showing 157 original image views?

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    rainforest1155rainforest1155 Registered Users Posts: 4,566 Major grins
    edited July 11, 2008
    Hi,

    Are you completely sure that originals were disabled from the beginning on? We have no way of checking the history of gallery settings. I see that you have a gallery quick setting with originals enabled. Maybe you accidentally used the wrong gallery quick setting when creating the gallery at first?

    If you have any more details or if you have any other questions, please don't hesitate to contact us at our helpdesk:
    http://www.smugmug.com/help/emailreal

    Sebastian
    Sebastian
    SmugMug Support Hero
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