Change redirect... after the domain has changed hosting

barosborough

Ok I did something stupid and don't know how to fix it. I have transferred my domain www.rosboroughphotography.com to another hosting service.

So I had my www.rosboroughphotography.smugmug.com redirecting to the other domain.

Now that the switch has been made I can't get to my smugmug control panel. Is there a easy way for me to get to my control pannel to remove the redirect??

Thanks,

Aaron

Peter

Hi Aaron,

You should be able to go to www.smugmug.com and login with your user name and password. Then from there access your control panel . . .

Peter

barosborough

Peter wrote:

Hi Aaron,

You should be able to go to www.smugmug.com and login with your user name and password. Then from there access your control panel . . .

Peter

Thanks for the reply Peter. Once I log on it gives me two options. "1 the page you were viewing" or 2" your homepage"

My homepage redirects me to without letting me into the control panel.

barosborough

if anyone can tell me the default url for the control panel that might work. I assume it maybe something like

(ie www.xxxx.smugmug.com/controlpanel)

Peter

Hi Aaron,

Do you see "Your Photos" at the top of the page? That should get you to your owner view, which in turn should have a link for your control panel.

Peter

Peter

barosborough wrote:

if anyone can tell me the default url for the control panel that might work. I assume it maybe something like

(ie www.xxxx.smugmug.com/controlpanel)

Try this:

http://"yourusername".smugmug.com/homepage/controlpanel.mg#homepage

barosborough

Peter wrote:

Hi Aaron,

Do you see "Your Photos" at the top of the page? That should get you to your owner view, which in turn should have a link for your control panel.

Peter

Yep, that redirects too. I think I may have completly locked myself out of my smugmug account :cry

Peter

barosborough wrote:

Yep, that redirects too. I think I may have completly locked myself out of my smugmug account :cry

Try clearing all your browser cache, etc and enter www.smugmug.com fresh . . . see if that works . . .

Peter

Andy

Hi,

I fixed you all up, please in the future, Dgrin or the help desk but not both, it's double work for us

barosborough

Andy wrote:

Hi,

I fixed you all up, please in the future, Dgrin or the help desk but not both, it's double work for us

Thanks Andy and sorry for the double work. That was not my intent. Outstanding service.

Andy

barosborough wrote:

Thanks Andy and sorry for the double work. That was not my intent. Outstanding service.

No worries Glad you are sorted!