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Arrange gallery not working

carolinecaroline Registered Users Posts: 1,302 Major grins
edited September 27, 2008 in SmugMug Support
Ref this gallery :-
http://caroline2.smugmug.com/gallery/4327941_qHrjx

I've tried on numerous occasions over several days to re-arrange this gallery, no matter what I do it doesn't stick. Is it because there are videos in the gallery ?

Caroline
Mendip Blog - Blog from The Fog, life on the Mendips
www.carolineshipsey.co.uk - Follow me on G+

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    carolinecaroline Registered Users Posts: 1,302 Major grins
    edited July 16, 2008
    caroline wrote:
    Ref this gallery :-
    http://caroline2.smugmug.com/gallery/4327941_qHrjx

    I've tried on numerous occasions over several days to re-arrange this gallery, no matter what I do it doesn't stick. Is it because there are videos in the gallery ?

    Caroline

    I thought maybe the movies were a problem so I've moved them but I still can't get changes to stick headscratch.gif
    Mendip Blog - Blog from The Fog, life on the Mendips
    www.carolineshipsey.co.uk - Follow me on G+

    [/URL]
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    AndyAndy Registered Users Posts: 50,016 Major grins
    edited July 16, 2008
    We'll check it.
    Andy

    Portfolio • Workshops • Facebook • Twitter
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    dennismullendennismullen Registered Users Posts: 709 Major grins
    edited July 16, 2008
    caroline wrote:
    Ref this gallery :-
    http://caroline2.smugmug.com/gallery/4327941_qHrjx

    I've tried on numerous occasions over several days to re-arrange this gallery, no matter what I do it doesn't stick. Is it because there are videos in the gallery ?

    Caroline

    Hi Caroline,

    Do you have your gallery sort order set to descending and autosort set to none in your customize gallery settings?
    This is broke and will keep rearranging your pictures for you. It's very frustrating and has been going on for a long time.

    cheers,
    See my gallery at http://www.dennismullen.com
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    carolinecaroline Registered Users Posts: 1,302 Major grins
    edited July 16, 2008
    Hi Dennis,
    Yes, thats how I had the gallery settings, changing to ascending seems to have fixed it. Thanks for your input, I'll try and remeber for the future :-)
    As you say, VERY frustrating.
    Caroline
    dennismullen wrote:
    Hi Caroline,

    Do you have your gallery sort order set to descending and autosort set to none in your customize gallery settings?
    This is broke and will keep rearranging your pictures for you. It's very frustrating and has been going on for a long time.

    cheers,
    Mendip Blog - Blog from The Fog, life on the Mendips
    www.carolineshipsey.co.uk - Follow me on G+

    [/URL]
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    dennismullendennismullen Registered Users Posts: 709 Major grins
    edited July 17, 2008
    caroline wrote:
    Hi Dennis,
    Yes, thats how I had the gallery settings, changing to ascending seems to have fixed it. Thanks for your input, I'll try and remeber for the future :-)
    As you say, VERY frustrating.
    Caroline

    Yes, VERY frustrating.

    All I want to do is arrange my pictures manually but have the newly posted pictures start at the top. Because "descending with autosort off" doesn't work, I have to use "ascending with autosort off". This puts the picture at the bottom of the gallery so I have to use "arrange photos" which takes forever to load because it has to load the hundreds of thumbnails in the gallery before I can use it.
    See my gallery at http://www.dennismullen.com
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    ThandoThando Registered Users Posts: 148 Major grins
    edited July 25, 2008
    caroline wrote:
    Hi Dennis,
    Yes, thats how I had the gallery settings, changing to ascending seems to have fixed it. Thanks for your input, I'll try and remeber for the future :-)
    As you say, VERY frustrating.
    Caroline

    So, I've made sure that this problem has been brought before the sorcerers. We hear you that this is a pain. And we're sorry about that. We'll get it fixed as soon as we can.
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    dennismullendennismullen Registered Users Posts: 709 Major grins
    edited July 25, 2008
    Thando wrote:
    So, I've made sure that this problem has been brought before the sorcerers. We hear you that this is a pain. And we're sorry about that. We'll get it fixed as soon as we can.

    Thanks very much!
    See my gallery at http://www.dennismullen.com
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    dennismullendennismullen Registered Users Posts: 709 Major grins
    edited September 27, 2008
    Thando wrote:
    So, I've made sure that this problem has been brought before the sorcerers. We hear you that this is a pain. And we're sorry about that. We'll get it fixed as soon as we can.

    Two months have gone by and still no fix as promised!
    See my gallery at http://www.dennismullen.com
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