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Watermark doubled on photos displayed using custom sizes

mtnbikermtnbiker Registered Users Posts: 178 Major grins
edited July 12, 2009 in Bug Reporting
I just noticed that some watermarks are being doubled on my photos, when viewed on the iPhone or my flash slideshow. I think it occurs when I replace a photo with a new one.

For instance:
This photo: http://www.jonpratt.net/keyword/favorite#565887793_4jD8r
shows one watermark at bottom.

The same photo on my iphone shows two watermarks in the bottom right corner. One smaller one, and one larger one. When I replace a photo the watermark always shows up smaller for a bit then changes to back to the regular size after a minute or so. For some reason, both show in these instances.

you can see the duplication of the watermark if you go to
http://www.jonpratt.net/iphone/ select keywords then favorite 3rd photo down. This is also occurring on other photos (many on that "favorite" page) but I'm going to mess around with those and see if I can remove the watermark completely then re-watermark it.

Again this shows on the iPhone and in the flash slideshow on my "home" page.

Thanks.

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    mtnbikermtnbiker Registered Users Posts: 178 Major grins
    edited July 2, 2009
    I removed the watermark from the first image in the favorites category. It was experiencing the watermark duplication as well, and it was a replaced photo. The image shows no watermark in the normal web browser gallery view, but shows a watermark in the iPhone view and in the Flash Slideshow view. If you click on the photo from the iPhone view it will enlarge and the watermark will be removed because it is now being displayed in "normal web mode" I guess.
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    SteveMSteveM Registered Users Posts: 482 Major grins
    edited July 2, 2009
    mtnbiker wrote:
    I just noticed that some watermarks are being doubled on my photos, when viewed on the iPhone or my flash slideshow. I think it occurs when I replace a photo with a new one.

    For instance:
    This photo: http://www.jonpratt.net/keyword/favorite#565887793_4jD8r
    shows one watermark at bottom.

    The same photo on my iphone shows two watermarks in the bottom right corner. One smaller one, and one larger one. When I replace a photo the watermark always shows up smaller for a bit then changes to back to the regular size after a minute or so. For some reason, both show in these instances.

    you can see the duplication of the watermark if you go to
    http://www.jonpratt.net/iphone/ select keywords then favorite 3rd photo down. This is also occurring on other photos (many on that "favorite" page) but I'm going to mess around with those and see if I can remove the watermark completely then re-watermark it.

    Again this shows on the iPhone and in the flash slideshow on my "home" page.

    Thanks.

    Hi,

    Very odd. We're taking a look at this now. We are seeing some instances of it, but haven't been able to reproduce it just yet. We're digging! Thanks so much for letting us know, and the info you were able to give us. Much appreciated!
    Steve Mills
    BizDev Account Manager
    Image Specialist & Pro Concierge

    http://www.downriverphotography.com
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    mtnbikermtnbiker Registered Users Posts: 178 Major grins
    edited July 2, 2009
    SteveM wrote:
    Hi,

    Very odd. We're taking a look at this now. We are seeing some instances of it, but haven't been able to reproduce it just yet. We're digging! Thanks so much for letting us know, and the info you were able to give us. Much appreciated!
    No problem. It really does seem to be tied into replacing a photo...Not showing up on anything that was "original". Good luck, let me know if I can help.
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    ClubFlysClubFlys Registered Users Posts: 95 Big grins
    edited July 2, 2009
    The watermark duplication on my site isnt due to replacing images. Its happening to images that we recently uploaded.

    www.ClubFlys.com

    I hotlink custom size images of Size=300x300 on our main page and thats where the double watermarks are seen. I dont see them anywhere when I enter the gallery.
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    denisegoldbergdenisegoldberg Administrators Posts: 14,243 moderator
    edited July 4, 2009
    Watermark doubled on photos displayed using custom sizes
    I use custom sizes all of the time when I display photos in my blog. This morning I noticed that the watermarks on all of the photos from one of my galleries - as displayed in my blog - are doubled. The watermarks are not doubled if I use a standard size.

    I reproduced the problem within a gallery, so it is not something that is specific to blogger. Here's a link to the gallery - http://denise.smugmug.com/gallery/7409619_Tz63P.

    I'll include 2 of the photos here too (the gallery shows 2 photos twice, one as -M.jpg, and one as -600x600.jpg, and it pulls photos from 2 different galleries, showing that it is not a gallery-specific problem).

    Displayed as -800x800.jpg - http://denise.smugmug.com/photos/569110563_X7fGv-800x800.jpg, watermark is doubled:
    569110563_X7fGv-800x800.jpg
    Displayed as -L.jpg - http://denise.smugmug.com/photos/569110563_X7fGv-L.jpg, watermark is correct:
    569110563_X7fGv-L.jpg
    Help! I'd like to continue using the custom sizes - and I certainly don't want to go through my blog and change all of the <img src statements to use standard sizes - but the doubled watermark looks bad.

    --- Denise
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    denisegoldbergdenisegoldberg Administrators Posts: 14,243 moderator
    edited July 4, 2009
    Unfortunately since I use custom sizes on my homepage, the problem is also evident there:
    581615357_FVEvT-X2.jpg
    Needless to say, it looks pretty sloppy.

    --- Denise
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    AndyAndy Registered Users Posts: 50,016 Major grins
    edited July 4, 2009
    Looks like a bug, we'll check it out.
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    denisegoldbergdenisegoldberg Administrators Posts: 14,243 moderator
    edited July 4, 2009
    Andy wrote:
    Looks like a bug, we'll check it out.
    Thanks Andy.

    I can't tell you exactly when it crept in, but I believe it was within the last few days. I know that a post I made on June 28th that included photos from smug was fine. And I know that a post I made this morning was not.

    --- Denise
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    CosmicVoyagerCosmicVoyager Registered Users Posts: 34 Big grins
    edited July 5, 2009
    I'm getting the doubled watermarks as well. Only in the slideshows, not on the gallery pages. I changed to a different watermark, but that one got doubled up as well.
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    denisegoldbergdenisegoldberg Administrators Posts: 14,243 moderator
    edited July 6, 2009
    SteveM wrote:
    ....but haven't been able to reproduce it just yet. We're digging!
    Please see my thread Watermark doubled on photos displayed using custom sizes. It includes examples - in my case I'm seeing this only when using custom sizes. Unfortunately I use those extensively, both in photos linked in my blog and in my smug site on the home page and all of my "category" pages (since I replaced all of smug's category pages with my own, all using custom sizes).

    --- Denise
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    denisegoldbergdenisegoldberg Administrators Posts: 14,243 moderator
    edited July 6, 2009
    Any updates on a fix for this problem?

    --- Denise
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    AndyAndy Registered Users Posts: 50,016 Major grins
    edited July 6, 2009
    Any updates on a fix for this problem?

    --- Denise
    Denise, there is no update other than we're working on it. I've alerted the engineer in charge of this one two days ago, it was a long Holiday Weekend.. I promise you it will get fixed Denise.
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    AndyAndy Registered Users Posts: 50,016 Major grins
    edited July 6, 2009
    Bug
    it's a bug, and we'll get it fixed as soon as possible, sorry for the hassle folks.
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    BrodyBrody Registered Users Posts: 252 Major grins
    edited July 6, 2009
    I'm having the same problem.
    As with Denise and CosmicVoyager, I'm getting the duplicates. I noticed it on my slideshow but they don't exist in the Favorites gallery that's the source of the images for the slideshow. Also, I don't think it's only on replacement images. A few, I'm pretty sure were photos that I uploaded with an existing watermark and then removed the auto-watermark added by SmugMug. They look fine in the album but the slideshow is where it shows up. I haven't dug any deeper than that to see if the issues other people are having exist in my case - I'll wait and see what you guys find.

    Just another sample for you if it will help you troubleshoot the issue.

    Thanks, John
    Travel & Landscape Favorites at JohnBrody.com / Facebook / Blog / JohnBrodyPhotography.com
    ________________________________________________________________________________________________
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    mhthompsmhthomps Registered Users Posts: 16 Big grins
    edited July 7, 2009
    Same here. On custom sizes.
    Brody wrote:
    As with Denise and CosmicVoyager, I'm getting the duplicates. I noticed it on my slideshow but they don't exist in the Favorites gallery that's the source of the images for the slideshow. Also, I don't think it's only on replacement images. A few, I'm pretty sure were photos that I uploaded with an existing watermark and then removed the auto-watermark added by SmugMug. They look fine in the album but the slideshow is where it shows up. I haven't dug any deeper than that to see if the issues other people are having exist in my case - I'll wait and see what you guys find.

    Just another sample for you if it will help you troubleshoot the issue.

    Thanks, John
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    docwalkerdocwalker Registered Users Posts: 1,867 SmugMug Employee
    edited July 7, 2009
    thanks folks. I think we are good now on examples. We are able to replicate and its in the programmers hands now. They should be able to get it fixed, hopefully soon.
    SmugMug Support Hero
    http://help.smugmug.com
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    bradpowellphotobradpowellphoto Registered Users Posts: 378 Major grins
    edited July 7, 2009
    slideshow double watermarks?
    Hi there.

    This is kind of weird. On my slideshow the portrait aspect images have TWO watermarks! I would rather there were no watermaks at all on the slideshow. Is there a way to turn it off?
    “Look, I'm not an intellectual - I just take pictures.” Helmut Newton

    My Vancouver Island Photography Website http://bradpowellphoto.com
    My Facebook Page http://www.facebook.com/bradpowellphoto
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    denisegoldbergdenisegoldberg Administrators Posts: 14,243 moderator
    edited July 7, 2009
    This is kind of weird. On my slideshow the portrait aspect images have TWO watermarks! I would rather there were no watermaks at all on the slideshow. Is there a way to turn it off?

    The only way I'm aware of to remove watermarks from your slideshow is to generate the slideshow from a gallery that is not watermarked.

    --- Denise
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    Zwingli76Zwingli76 Registered Users Posts: 15 Big grins
    edited July 8, 2009
    double watermark in slideshow
    Watermarks in my slideshow on the homepage are still doubled. Hope a fix is coming soon...
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    AndyAndy Registered Users Posts: 50,016 Major grins
    edited July 9, 2009
    This bug is fixed, sorry for the hassle, folks!
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    denisegoldbergdenisegoldberg Administrators Posts: 14,243 moderator
    edited July 9, 2009
    Andy wrote:
    This bug is fixed, sorry for the hassle, folks!
    Thanks Andy, much better!

    --- Denise
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    CosmicVoyagerCosmicVoyager Registered Users Posts: 34 Big grins
    edited July 9, 2009
    Andy wrote:
    This bug is fixed, sorry for the hassle, folks!

    I'm still seeing double watermarks in my slideshows.

    UPDATE: I guess the bugfix takes a while to propagate? My slideshows are not mostly OK, although a small proportion are still showing double watermarks.
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    AllenAllen Registered Users Posts: 10,011 Major grins
    edited July 9, 2009
    Andy wrote:
    This bug is fixed, sorry for the hassle, folks!
    It's still slamming the PROOF on my first "most popular" photo using /iphone.

    So because WM's can not be set in the popular gallery it's adding the default
    instead of doubling like the others.
    Al - Just a volunteer here having fun
    My Website index | My Blog
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    Zwingli76Zwingli76 Registered Users Posts: 15 Big grins
    edited July 9, 2009
    Still there
    All but one of my homepage slideshow images still are watermarked double. Am I missing something? I haven't touched the slideshow or its images in weeks...


    Paul

    www.blackmonphoto.com
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    ClubFlysClubFlys Registered Users Posts: 95 Big grins
    edited July 10, 2009
    Looks like everything is all good for me now! Thank you!
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    guinkguink Registered Users Posts: 51 Big grins
    edited July 11, 2009
    It's happening to me too!
    I've got double watermarks on about 1/2 my images in my homepage slideshow too. I'm a brand new user, just setting up my site, as of a few days ago. Anyway, doesn't see to be any pattern to which ones have the double watermark and whitch ones don't.
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    AndyAndy Registered Users Posts: 50,016 Major grins
    edited July 11, 2009
    guink wrote:
    I've got double watermarks on about 1/2 my images in my homepage slideshow too. I'm a brand new user, just setting up my site, as of a few days ago. Anyway, doesn't see to be any pattern to which ones have the double watermark and whitch ones don't.
    Can we see your site? ear.gif
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    guinkguink Registered Users Posts: 51 Big grins
    edited July 12, 2009
    Andy wrote:
    Can we see your site? ear.gif

    Well, now it appears that it may just be cached - when I switched browsers, it's OK now.

    Edited to add - yup - I cleared my cache in IE and everything is fine now.
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