Help with displaying photo with new community

marygrace · February 13, 2005

Hello all!

Just wanted to see if someone could help me with this. I created a scrapbook community and am trying to associate a photo with it for the communities page. I read the help file and it says to do this:

In the photo tools pull-down menu, you'll see an option for Highlight Gallery (community).

My only problem is this: When I go to the gallery I've associated with this community, I pull down the Photo Tools menu and this option is not available. Is this only for non-standard users? Is it under another menu? If so, I can't imagine which one.

So, yeah, if someone can help me out with this, that would be great! Also, come and join. Believe me, scrapbooking is a granny-hobby no longer :wave

patch29 · February 13, 2005

I normally set it on the "customize gallery" page, near the bottom of the page there is an option "communities
you may associate this gallery with one of your smugmug communities". If you click on "smugmug communities" it will give you the option of joining communities, once you have they will show up in the drop down menu under communities. This will associate the entire gallery. That is how I do it, I don't know about the method you were looking for, but I am sure it will be explained.

rainforest1155 · February 13, 2005

I have to agree with Mary. There is no "Highlight Gallery (community)" option in my photo-tools-drop-down of a gallery that I added to my own community.
Currently I've three of my own galleries in my European-Smugmuggers community and in all of them there're only the standard photo-options.

Obviously it works for some...http://www.smugmug.com/community/...half of the communities already got a picture beside their names. Maybe the feature is just not yet completely rolled out?! ({JT}!?)

marygrace · February 13, 2005

Yep, in the Customize Gallery page, I did associate that gallery to a Smugmug community. Still, I see no "Highlight Gallery" in the Photos pull-down menu.

I'll keep trying at it. Thanks!

rainforest1155 · February 15, 2005

clarification of the problem
Just as a clarification. The help says:

"Choosing a photo to represent your community

On smugmug's community page, some communities have thumbnail-sized photos by their names. To display one for your community, navigate to a gallery you own that's associated with your community. In the photo tools pull-down menu, you'll see an option for Highlight Gallery (community). Choose it.

The Highlight Gallery option will randomly display one of the images in the gallery. To highlight just one image, navigate to the photo you wish to display. Then pick Feature Photo from the photo tools pull-down menu."

But there's no such thing as "Highlight Gallery" in my photo-tools:

Any ideas what's going wrong?
Thanks,
Sebastian

Baldy · February 20, 2005

Hmmmm... That's odd. We're trying to figure out why it isn't showing in your menus. Here's what it looks like on my machine, and the way it's supposed to look on yours:

rainforest1155 · March 8, 2005

Baldy,
any update on this one?
Thanks,
Sebastian

rainforest1155 · March 21, 2005

Sorry for the 2nd bump. It's just a little annoying seeing my communities without featured pictures on the start page. :cry

Thanks for an update,
Sebastian

Cari · April 11, 2005

I too would like to see this sorted out so that I can add a featured pic on the start page for communities.

rainforest1155 · May 2, 2005

Do you need any more help in figuring this out?

Sebastian

rainforest1155 · June 18, 2005

Finally works!

onethumb · June 18, 2005

rainforest1155 wrote:

Finally works!

It actually always did. You must be using a Style other than Elegant. Was a nasty bug to track down since it worked for 99% of people and we couldn't figure out what the problem was. Turns out Elegant Small and the like didn't have it, which I never use.

Don

rainforest1155 · June 18, 2005

onethumb wrote:

It actually always did. You must be using a Style other than Elegant. Was a nasty bug to track down since it worked for 99% of people and we couldn't figure out what the problem was. Turns out Elegant Small and the like didn't have it, which I never use.

Too bad this wasn't mentioned here in the thread. At least I didn't see it.
Whatever, it wasn't important for me, but thanks for the fix.

Sebastian

onethumb · June 18, 2005

rainforest1155 wrote:

Too bad this wasn't mentioned here in the thread. At least I didn't see it.
Whatever, it wasn't important for me, but thanks for the fix.

Sebastian

We just barely figured it out ourselves.

Don

T4Tots · August 25, 2005

Having this problem
OK I had a picture beside my community for babyphotography and now the picture is gone. I check my gallery and it is still associated with babyphotography's community, but there is no highlight gallery option under the photo options pull down. I checked using every option..smugmug, smugmug small, traditional...all of them.

I really want my picture back up beside the community. Need help.

Did the new change over take that option away somehow??

T

T4Tots · August 30, 2005

Anyone? Still can't highlight a gallery in my community...

Barb · August 30, 2005

T4Tots wrote:

Anyone? Still can't highlight a gallery in my community...

I hope you get an answer for this one. My pictures are still showing up for my communities, but I did go into photo tools and I do not have "Highlight Gallery (Community) either. In any of the styles.

Thought I would just mention it

rainforest1155 · August 31, 2005

T4Tots wrote:

Anyone? Still can't highlight a gallery in my community...

Neither can't I anymore. Seems like add geography replaced this option somehow. So we're back at there the thread originally started.

Any comments on this from our favorite support team?

Sebastian

T4Tots · August 31, 2005

rainforest1155 wrote:

Neither can't I anymore. Seems like add geography replaced this option somehow. So we're back at there the thread originally started.

Any comments on this from our favorite support team?

Sebastian

Yes, I didn't have any problem with my community picture til the day the new changes went into affect, so I am sure its a bug that just needs to be found.

{JT} · August 31, 2005

Yes, I see the same problem. Just fixed it, should be out with the other fixes.

T4Tots wrote:

Yes, I didn't have any problem with my community picture til the day the new changes went into affect, so I am sure its a bug that just needs to be found.

rainforest1155 · September 2, 2005

Works for me again. Thanks for the fast fix!

Sebastian

Help with displaying photo with new community

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