Options

Contact SmugMug: Email a Hero Send button does not work for me..

AndeeAndee Registered Users Posts: 123 Major grins
edited April 4, 2011 in Bug Reporting
This has happed to me for about the third time when I have used the "Contact SmugMug: Email a Hero" and after I type out my message then click send it will not go. So I copy my message and send though my email. Just want to pass it along in case it is a bug. Thanks, Andee

I am using Windows 7 Home Premium on Google Chrome.
~ANDEE~

http://andeedesign.com/

Comments

  • Options
    docwalkerdocwalker Registered Users Posts: 1,867 SmugMug Employee
    edited April 4, 2011
    Thanks Andee,

    I will check to make sure it is working. You might want to consider just using the email address for now. I have seen a couple reports like this but cannot replicate the problem. It appears to be a random issue with some browsers. Trying a different browser usually also works.

    --Doc
    SmugMug Support Hero
    http://help.smugmug.com
  • Options
    AndeeAndee Registered Users Posts: 123 Major grins
    edited April 4, 2011
    docwalker wrote: »
    Thanks Andee,

    I will check to make sure it is working. You might want to consider just using the email address for now. I have seen a couple reports like this but cannot replicate the problem. It appears to be a random issue with some browsers. Trying a different browser usually also works.

    --Doc

    Thanks Doc. I changed email addresses (And by the way on that I still get updates for the new and old one as it will not stop sending the news tips to both but I just delete the duplicate in the old address.) and Google Chrome is the browser I use for the newer email address.

    I will use the email as long as it does not go through.

    Thanks again for looking into it! Have a great day!

    Andee
    ~ANDEE~

    http://andeedesign.com/
Sign In or Register to comment.