Caracter problem

Erick L · May 13, 2011

This started in the last few hours. Every non-English caracter is showing as some sort of gibberish.

Thanks.

Erick L · May 13, 2011

Similar problem: http://www.dgrin.com/showthread.php?p=1610484#post1610484

RuSu · May 13, 2011

Character/Symbol Problem!
Absolutely SM must be having a problem & it's not just with non-English characters which are TOTALLY screwed up (ours are Russian & total gibberish), but also with certain symbols. Our home page previously had a 'dot' separating the NAV bar titles which are showing up as weird symbols. I tried deleting & reinstalling the code for this, but the same thing showed up. Even some of our English navigation is screwed up. SM is down at the moment - hope they're trying to fix this!!

Susan
rusuphotography.com

Allen · May 13, 2011

All my bullets • are showing as â¢
See album description
http://www.photosbyat.com/Birds/Birding-2011-May/2011-05-11-Tower-Grove-Park/17011402_btCXc9

denisegoldberg · May 13, 2011

I believe this is the same problem reported here.

--- Denise

Andy · May 13, 2011

All fixed - sorry for the problem!

W.W. Webster · May 13, 2011

Andy wrote: »

All fixed

Andy

This gallery didn't get fixed! Is there a reason for this?

I corrected the caption for the first image (and it stayed fixed) but I can't get the 'replace' function to fix the others. As there are in excess of 1,000 images involved, I'd prefer not to be required to correct them all manually myself - I have other plans for this afternoon!

I've lodged a help call.

Andy · May 13, 2011

W.W. Webster wrote: »

Andy

This gallery didn't get fixed! Is there a reason for this?

I corrected the caption for the first image (and it stayed fixed) but I can't get the 'replace' function to fix the others. As there are in excess of 1,000 images involved, I'd prefer not to be required to correct them all manually myself - I have other plans for this afternoon!

I've lodged a help call.

Don't fix anything yourself. I'll make sure our sorcerers see this and we'll report back here when we have a fix. Thanks.

W.W. Webster · May 13, 2011

Andy wrote: »

Don't fix anything yourself. I'll make sure our sorcerers see this and we'll report back here when we have a fix. Thanks.

Thanks. I didn't want to shortcut the process, but still let you know. I'll await a post back here.

Andy · May 14, 2011

W.W. Webster wrote: »

Thanks. I didn't want to shortcut the process, but still let you know. I'll await a post back here.

we don't think this is a bug on our side - would you like me to have a hero fix up your captions for you? Happy to do so.

W.W. Webster · May 14, 2011

Andy wrote: »

we don't think this is a bug on our side

Well I certainly didn't go through and change the captions for over 1,000 images by inserting the spurious character! And it did happen at the same time as the more general problem was being reported!

Andy wrote: »

would you like me to have a hero fix up your captions for you? Happy to do so.

That would be much appreciated - thanks Andy.

Andy · May 15, 2011

W.W. Webster wrote: »

Well I certainly didn't go through and change the captions for over 1,000 images by inserting the spurious character! And it did happen at the same time as the more general problem was being reported!

That would be much appreciated - thanks Andy.

Should be fixed. Ross, how did you make those captions, precisely?

W.W. Webster · May 15, 2011

Andy wrote: »

Should be fixed.

Andy wrote: »

Ross, how did you make those captions, precisely?

Like all image captions on my site, they are the result of a combination of site-wide CSS together with HTML in the captions themselves.

Andy · May 15, 2011

W.W. Webster wrote: »

Like all image captions on my site, they are the result of a combination of site-wide CSS together with HTML in the captions themselves.

Where do you enter the captions? On your computer (how?) or on SmugMug using our tool? If our tool, do you type directly in the tool, or copy and paste?

W.W. Webster · May 15, 2011

Andy wrote: »

Where do you enter the captions? On your computer (how?) or on SmugMug using our tool? If our tool, do you type directly in the tool, or copy and paste?

If I'm adding an image to an existing gallery (for example, my blog), I copy and paste, then edit, an existing caption in the gallery. If I'm creating a new gallery, I copy a caption from another gallery, and adapt that!

W.W. Webster · May 15, 2011

BTW I format gallery titles the same way - with site-wide CSS and HTML embedded in the titles themselves, then using an existing title as a template for a new one.

Caracter problem

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