Where does the monitor profile reside?

mrcoons · September 5, 2011

I recently was forced into getting a new PC (by the death of the previous one) and while I was able to successfully copy my data and software to the new PC I still have one problem I've not been able to solve.

I use an X-rite i1 Display 2 monitor calibration device. But when the calibration is complete the software says that it is unable to save the profile. So I manually copy the profile into Windows-System32-Spool-Drivers-Color and I believe that it is being used. But I'd like to get the X-rite software to install the darn thing.

I suspected that there was a sharing problem so I turned on Sharing for this file but it still did not work.

If anyone else has had this problem can you tell me how you fixed it?

Thanks.

Art Scott · September 5, 2011

I would suggest emailing X-rite also or getting on their forums....if they have a client based forum......but email their support anyways....

mrcoons · September 5, 2011

I should have added that Art, sorry. I have had several long email conversations with their support folks. I have directly asked them several times which folder the profile is to go into and they never answer. Only suggest I ever got was to update my video driver (which I did do) and to update to the current service pack for windows, which I was already on.

I am pretty sure that I have the correct folder but cannot determine what security setting is causing the problem. I've shared the folder but the problem persists. It's just annoying.

angevin1 · September 5, 2011

Mark, have you tried an Uninstall then reinstall?

arodney · September 5, 2011

Where ICC profiles live on different operating systems

Windows 7, Vista and XP:
* \Windows\system32\spool\drivers\color

Win98/Me - Windows/System/Color

WinNT - WinNT/System32/Color
Win2K- WinNT/System32/Spool/Drivers/Color
WinXP - Windows/System32/Spool/Drivers/Color

On a mac, it's Library/ColorSync/Profiles either in the root or user
Epson places their profiles inside a package (a self- contained group of files) found in Main Library/:Printers:EPSON:InkjetPrinter:ICCProfiles

Sounds like Windows isn’t happy with permissions or something along those lines and isn’t allowing you to save in its default location.

mrcoons · September 5, 2011

angevin1 wrote: »

Mark, have you tried an Uninstall then reinstall?

Twice.

mrcoons · September 5, 2011

arodney wrote: »

Where ICC profiles live on different operating systems

Windows 7, Vista and XP:
* \Windows\system32\spool\drivers\color

Win98/Me - Windows/System/Color

WinNT - WinNT/System32/Color
Win2K- WinNT/System32/Spool/Drivers/Color
WinXP - Windows/System32/Spool/Drivers/Color

On a mac, it's Library/ColorSync/Profiles either in the root or user
Epson places their profiles inside a package (a self- contained group of files) found in Main Library/:Printers:EPSON:InkjetPrinter:ICCProfiles

Sounds like Windows isn’t happy with permissions or something along those lines and isn’t allowing you to save in its default location.

That is where I thought it should be and I can manually copy it there, so I do have a work around until I can figure out which permissions setting is causing the problem. Thanks Andrew.

Newsy · September 5, 2011

I have also had issues with their software (i1Display 2) and found their customer support to be lacking. Similar issue where I had to manually copy files into a folder but it was not the ICC profile. I still have to use a work around to calibrate my dual monitor system. Probably the last Xrite product I buy.

Where does the monitor profile reside?

Comments