Options

Viewing stats in a graph

einateinat Registered Users Posts: 193 Major grins
edited December 23, 2013 in Bug Reporting
I'm not sure this is a bug, but I don't know where else to ask about it.
When viewing my stats (new SM), I used to see them in a graph. But a few weeks a go (quite a few months after unveiling) the graph has been replaced by a list.
On one computer I still see the graph, on another - a list.

How can I get the graph back? Couldn't find a setting for this.

Thanks
www.einatix.com

Comments

  • Options
    rainforest1155rainforest1155 Registered Users Posts: 4,566 Major grins
    edited December 22, 2013
    For the graph to show, you have to have the latest version of Flash installed. You can get Flash from here. If you still can't seem to see the graph, try another browser, like Chrome or Firefox to see if it works there.
    Sebastian
    SmugMug Support Hero
  • Options
    einateinat Registered Users Posts: 193 Major grins
    edited December 22, 2013
    rainforest1155 wrote: »
    For the graph to show, you have to have the latest version of Flash installed. You can get Flash from here. If you still can't seem to see the graph, try another browser, like Chrome or Firefox to see if it works there.

    Thanks, this was quick.
    I'll try in a few hours when I return home, But AFAIR, the graph is gone in g-chrome too.
    Could this also be related to cookies?
    www.einatix.com
  • Options
    denisegoldbergdenisegoldberg Administrators Posts: 14,247 moderator
    edited December 22, 2013
    rainforest1155 wrote: »
    For the graph to show, you have to have the latest version of Flash installed. You can get Flash from here. If you still can't seem to see the graph, try another browser, like Chrome or Firefox to see if it works there.
    Is there a way to force stats not to use flash (even if it is installed in the browser)? I'm happy with the data in a list, would just prefer that no flash be required or used.

    --- Denise
    https://www.denisegoldberg.com ... https://denise.smugmug.com

    Musings & ramblings at https://denisegoldberg.blogspot.com
  • Options
    einateinat Registered Users Posts: 193 Major grins
    edited December 22, 2013
    rainforest1155 wrote: »
    For the graph to show, you have to have the latest version of Flash installed. You can get Flash from here. If you still can't seem to see the graph, try another browser, like Chrome or Firefox to see if it works there.

    update...
    Graph was ther in g-chrome, but was not restored in IE-11 after updating Flash.

    I'm prety sure it's not a setting, because at work I get the graph but at home not. Should have checke whivh IE I have at work (either 10 or 11), at home - IE-11.


    Any other idea?
    www.einatix.com
  • Options
    LPCLPC Registered Users Posts: 481 Major grins
    edited December 22, 2013
    Same here - http://www.dgrin.com/showthread.php?t=243856
  • Options
    einateinat Registered Users Posts: 193 Major grins
    edited December 22, 2013
    LPC wrote: »
    Same here - http://www.dgrin.com/showthread.php?t=243856

    Thanks, I'll follow both threads.
    www.einatix.com
  • Options
    einateinat Registered Users Posts: 193 Major grins
    edited December 22, 2013
    It wasn't the cookies
    I deleted any cookie containing *smug*, and I still get a list :-(
    www.einatix.com
  • Options
    einateinat Registered Users Posts: 193 Major grins
    edited December 23, 2013
    I checked the IE versions

    AT work - IE-10, and I get the graph
    At home - IE-11 and no graph
    I updated my Flash, I deleted all cookies related to Smugmug, the graph appears in g-chrome.

    So it seems like it's not compatible with IE-11.
    Could this be true?
    www.einatix.com
Sign In or Register to comment.