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Remove watermarks from downgraded account.

Ralph_MezRalph_Mez Registered Users Posts: 59 Big grins
edited February 15, 2014 in SmugMug Support
Hi
I have downgraded my account from pro back to a basic account .
I no longer have a watermark option ,that i was expecting.
Problem is i cant remove watermarks from previously watermarked photos and galleries.
Any suggestions appreciated.
Loving the new SmugMug after months of refusing the change over:)
cheers
Ralph
Photography by Ralph Meznar

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    mrneutronmrneutron Registered Users Posts: 214 Major grins
    edited February 11, 2014
    Hi Ralph,

    Please contact the helpdesk so we can take care of this for you. Write to us using the email address we have on file. Help@smugmug.com
    Andy K
    SmugMug Support Hero
    help.smugmug.com
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    rich56krich56k Registered Users Posts: 547 Major grins
    edited February 15, 2014
    Ralph_Mez wrote: »
    Hi
    I have downgraded my account from pro back to a basic account .
    I no longer have a watermark option ,that i was expecting.
    Problem is i cant remove watermarks from previously watermarked photos and galleries.
    Any suggestions appreciated.
    Loving the new SmugMug after months of refusing the change over:)
    cheers
    Ralph


    Ralph,

    Just a heads up ... your site has a page with pricing info that shows a reasonable mark-up. Yet in many of your galleries the shopping cart is functional and the pricing is smugmug default (no mark up or notice to you).

    http://www.ralphmeznar.com/Website/Prices/n-R6rgP

    rich56k
    http://HooliganUnderground.com
    Member: ASMP; EP; NPPA; CPS
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