Need FTP info

hmarnett · April 9, 2014

Hi,

I need my ftp information for my account e-mailed to me as I would like to update some files on the back end and I do not seem to have the e-mail that should have been sent to me in the beginning of signing up.n Is there a way to get this information asap please?

Thanks,
Britt

denisegoldberg · April 9, 2014

As far as I know FTP support is not available from smug.

From the help page at http://help.smugmug.com/customer/portal/articles/93382-how-do-i-get-started-with-selling-:

Do you have FTP? Can you add files for me?
Nope. You'll need to use one of SmugMug's many upload choices.

--- Denise

Phyxius · April 9, 2014

Hi Britt,

Denise is correct, FTP is not available with SmugMug. Is there something specific you wanted to update/change? Including that information and a link to the page/pages you want to change can help us get you headed in the right direction.

Standing by,
Christina
SmugMug Support Hero
http://www.smugmug.com/help

Need FTP info

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