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Want to setup another website...

GolfnutGolfnut Registered Users Posts: 131 Major grins
edited December 15, 2015 in SmugMug Pro Sales Support
Hello,
I currently have a website my arrowphotos.com setup to use SmugMug. I want to setup another website, sandiegobestphotos.com as well. Do I do this under one account with SmugMug or do I setup another account?
Thanks,
Charles Pfeil

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    denisegoldbergdenisegoldberg Administrators Posts: 14,238 moderator
    edited December 13, 2015
    Are you asking about a second distinct site as opposed to forwarding one URL to the other?

    If you want two separate sites, both using smugmug - you will need a second account. In that case you might be interested in the help page Can I have multiple SmugMug accounts using the same email address?.

    --- Denise
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    GolfnutGolfnut Registered Users Posts: 131 Major grins
    edited December 13, 2015
    Ok, thanks.
    I will have two email accounts, so should be pretty straightforward.
    Charles
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    GolfnutGolfnut Registered Users Posts: 131 Major grins
    edited December 13, 2015
    Custom Domain
    I have my domain name registered with Go Daddy - I have had it for 10 months. So, I filled out this Custom Domain form in my new SmugMug account and get an error message. Can you help me figure out what is wrong? Or maybe there is someone at SmugMug who could do the setup because I really don't have the knowledge to do it.
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    owilliamsowilliams Registered Users Posts: 87 Big grins
    edited December 14, 2015
    Hi Charles,

    Do you have the CNAME and Forwarding settings configured correctly with godaddy? You will need to get those set up first before you can add the domain into your SmugMug account Settings. We've got a great video on how to get that all set up here:

    https://www.youtube.com/watch?v=VQ-LCb5PO_E&feature=youtu.be&t=54

    Let us know if there is anything else that we can help you with!

    -Oliver
    SM Support
    SmugMug Support Hero
    http://help.smugmug.com
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    GolfnutGolfnut Registered Users Posts: 131 Major grins
    edited December 14, 2015
    That must mean the "GoDaddy Connect" doesn't work?
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    GolfnutGolfnut Registered Users Posts: 131 Major grins
    edited December 14, 2015
    Oliver,
    My response came across a bit wrong. I should have said, "It appears I have to setup the CNAME and Forwarding settings before "GoDaddy Connect" will work?
    Charles
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    owilliamsowilliams Registered Users Posts: 87 Big grins
    edited December 14, 2015
    Hi again Charles,

    It looks like your CNAME is not configured correctly.

    1) Login to your GoDaddy account
    2) Click the Manage button next to your domain name.
    3) Click the DNS Zone File tab.
    4) Scroll down to the CNAME section. Click the pencil icon next to the www CNAME record, and point that record to domains.smugmug.com (please use exactly that - see screenshot: http://take.ms/VCjen).
    5) Save the changes.
    6) Click the Settings tab towards the top of the DNS records
    7) Click the Manage link in the Forwarding section, under Domain.
    8) Add forwarding, and forward your domain to www.sandiegobestphotos.com , including the www part. Just do a standard 301 redirect (the default settings on this screen are fine)

    You're all done at Go Daddy after you make those changes. The last step would be to go to your SmugMug Account Settings > Me > Account, and add www.sandiegobestphotos.com in the domain section. You may need to wait an hour or so after you make those changes at Go Daddy before adding the domain to your Account Settings.
    SmugMug Support Hero
    http://help.smugmug.com
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    GolfnutGolfnut Registered Users Posts: 131 Major grins
    edited December 14, 2015
    Oliver,
    Ok, thank you for the details. I am away from my computer now; but I will follow through once I can get back to it.
    Charles
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    GolfnutGolfnut Registered Users Posts: 131 Major grins
    edited December 14, 2015
    Oliver,
    I followed your directions and it is all working now. Thanks for the excellent help!
    Charles
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    owilliamsowilliams Registered Users Posts: 87 Big grins
    edited December 14, 2015
    Glad to hear that you got this sorted out! Let us know if you need anything else going forward.

    -Oliver
    SM Support
    SmugMug Support Hero
    http://help.smugmug.com
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    GolfnutGolfnut Registered Users Posts: 131 Major grins
    edited December 15, 2015
    Https:
    Oliver,
    Got it resolved. My GoDaddy account was forwarded to https instead of http.
    Thanks for your patience and help.
    Charles
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