Scaling problems - have to scroll to see entire photo or piece of caption

pbandj · August 29, 2015

We've had threads since 2013 where people complained about their captions getting lost "below the fold", where the viewer would have no clue that there is a caption farther down the page. We had the impression this really didn't matter to Smugmug, but LeftQuark (Aaron) recently said that it is Smugmug's intention to show at least the first line of caption in Smugmug Gallery style so that the viewer knows there is a caption. So I believe he has acknowledged this is a bug. An example of this is at the end.

But I think there may be other "scaling" problems; it's hard to tell whether something has been customized where it's not optimal for me, or whether it's a bug with Smugmug's scaling algorithm. So I submit a couple of examples:

1) Denise Goldberg has a single photo on her home page, but when I view her homepage maximized on my 24" monitor, it doesn't show the whole photo: http://www.denisegoldberg.com/
There is a slice of photo "below the fold" here:

2) This gallery is in Journal mode, and the whole photo is not visible...I have to scroll to see the full photo (not to mention the title/caption): http://www.bayouoaksstudio.com/Portfolio/Abandonments/

3) Here's an example of the original problem many of us have mentioned before: the "hidden caption" problem (there is a caption below the photo but you would have to scroll to see it). This is with the browser maximized on my 24" monitor:

leftquark · August 29, 2015

We'll be taking a look at all of SmugMug to ensure that images are rendered in the proper size, with the information we intend to be shown on the screen. Updates to galleries, homepages, etc may not be immediate but we mean it when we say we want your photos to look their best on SmugMug and that includes showing off titles, captions, keywords, and other pertinent information. In some cases, displaying captions may not be possible, for example, if the user has an extremely larger Header on the top of the page where the photo would have to be extremely small to display all the information. But generally, we'd like to have the users site design, photo, and at least 1 line of caption displayed at all times.

Thanks for pointing out these examples. They will be good reference as the design team and the Engineers work to improve the way photos are displayed.

BigRed · August 3, 2016

leftquark wrote: »

[SNIP] But generally, we'd like to have the users site design, photo, and at least 1 line of caption displayed at all times.

Please, please, could we get this fixed? Captions are very important for some of us, and they've been hidden for three years. Thanks.

Scaling problems - have to scroll to see entire photo or piece of caption

Comments