Blurry photos when uploaded

christulk · November 8, 2016

Hi all,

It has been a long time since I have uploaded to Smugmug.

I took some photos and edited them in Aperture. When edited they look sharp and in focus, however, when uploaded to Smugmug, they are soft and blurry.

Can anyone help me figure out why?

Thanks

Chris

leftquark · November 9, 2016

Can you give an example of the soft and blurry photos? I took at look at your most recent uploads and, aside from uploading low resolution 800x600 images, none of them appear soft or blurry, though I don't have the originals to compare them to. Your best bet may be to email our Support Heroes at help@smugmug.com and send along one of your originals and a link to the same photo on SmugMug so we can compare.

christulk · November 9, 2016

leftquark wrote: »

Can you give an example of the soft and blurry photos? I took at look at your most recent uploads and, aside from uploading low resolution 800x600 images, none of them appear soft or blurry, though I don't have the originals to compare them to. Your best bet may be to email our Support Heroes at help@smugmug.com and send along one of your originals and a link to the same photo on SmugMug so we can compare.

Thanks for the reply.

It may well be the upload size. I use the smugmug plugin for Aperture. I thought I had it set up to upload the larger file. I will try to figure out how to change that and if that doesn't work, I'll follow your suggestion.

Thanks again for your time.

christulk · November 10, 2016

It seems that when I'm uploading the photos from Aperture, they are being reduced during export. The edited versions are about 7.2 MB, but export to about 78 KB.

Can anyone help me in figuring out how to export the full size (edited) versions? I can't figure out what setting to select for the plug in.

Many thanks

Chris

rainforest1155 · November 11, 2016

The SmugMug aperture plug-in is something provided by Apple and we don't have any insight into it. From what I know, there's not an option to adjust the upload size with the plug-in. From our help page, I can see that it uses a fixed quality setting: "Aperture recompresses images with a JPEG quality of 0.83 by default. This could cause an image's file size to be smaller on SmugMug, but there should be no visible differences in image quality."

However, this should not resize photos to a different resolution, which appears to be what it does for you. If you can't find a setting to disable this, you could only consider checking out the Apple Support forum or reporting this issue to Apple. You can find the links on our above linked help page.

That said, from what I understand, Apple fades out Aperture and they may no longer provide support for it. So the best option would be to export the photos to a folder on your computer and then use our browser uploader to upload the photos.

You could also look at our Lightroom plug-in for a possible alternative to Aperture.

christulk · November 13, 2016

Hi Sebastian,

Thanks for the advice. I was unable to find out how to do the resizing, so was planning on doing exactly as you advise, and uploading from a folder.

Thanks again.

christulk · November 13, 2016

I did one more snoop around and found the setting!

All is good with the World (of photography) again:D

Blurry photos when uploaded

Comments