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Downloading images from my Smugmug site?
SpiritVisionPhoto
Registered Users Posts: 16 Big grins
Hello
Why is it that when I try to download images from my Smugmug site through my two laptops, it gives me a very small "spacer, GIF"? But when I use my cell phone, it delivers the proper file?
Thanks
SVP
0
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Are you using the download button?
https://www.smugmughelp.com/hc/en-us/articles/18212774666004-Download-photos-from-my-SmugMug-site
If you are using the download button and the images aren't downloading properly then I recommend you contact SmugMug support directly.
https://www.smugmughelp.com/hc/en-us/articles/18212445326996-Contact-a-SmugMug-Support-Hero
Musings & ramblings at https://denisegoldberg.blogspot.com
Yes, I am using the proper download button. Does not work on both laptops, but does work through phone app.
Thank you
Please contact the help desk directly,
https://www.smugmughelp.com/hc/en-us/articles/18212445326996-Contact-a-SmugMug-Support-Hero
Musings & ramblings at https://denisegoldberg.blogspot.com