For me in Germany it's less than half of my possible line speed:
Download Speed: 742 kbps (92.8 KB/sec transfer rate)
Upload Speed: 263 kbps (32.9 KB/sec transfer rate)
Using speedtest.net I tried a local server to estimate my real current bandwith:
Still thanks for alreading speeding up the photo browsing noticeably!
For me in Germany it's less than half of my possible line speed:
Download Speed: 742 kbps (92.8 KB/sec transfer rate)
Upload Speed: 263 kbps (32.9 KB/sec transfer rate)
Using speedtest.net I tried a local server to estimate my real current bandwith:
Still thanks for alreading speeding up the photo browsing noticeably!
Sebastian
At speedtest.net, can you try the San Francisco location and report back?
Ok thanks Don, this is the result for my ISDN in remote Australia. Remote means anyone more than 5km from the nearest town....
Download Speed: 121 kbps (15.1 KB/sec transfer rate)
Upload Speed: 100 kbps (12.5 KB/sec transfer rate)
I just tested my smugmug gallery, it takes 23 seconds on average for a picture to appear in 'medium' size while scrolling thru my bird gallery. Last night it averaged 13 seconds.
My Zenfolio Gallery takes an average of 1 second to move from picture to picture and the fastest time was .73 of a second hand timed with a stop watch. That is on the same slow ISDN line described above. That is an incredible performance, and an industry benchmark.
Good to see that your performance to us is roughly in line with ISDN. (ISDN is 128kbps both directions, so you're nearly maxxing it out each way to us).
Sucks that it takes forever to load photos, though. That's almost purely a speed-of-light thing because you're both so far away and have such a slow line. We're working hard on this problem, though, and hope to have a solution soon.
A result from the UK. I am still seeing very slow speeds on a regular basis (= nothing at all shown 10 seconds after requesting a page). The response at the moment seems to match the speedtest (very good!)
Last Result: Download Speed: 1871 kbps (233.9 KB/sec transfer rate)
Upload Speed: 218 kbps (27.3 KB/sec transfer rate)
I'll try and run this when things appear slow. How about making this post a sticky?
Gary
Please try again periodically when browsing feels slow so we can see the variance.
Since our servers and network connections don't vary much in terms of load or performance, this suggests some bottleneck between you and SmugMug (and likely outside of both our control, but we'll try to do what we can) is periodically getting overloaded.
Download Speed: 1938 kbps (242.3 KB/sec transfer rate)
Upload Speed: 497 kbps (62.1 KB/sec transfer rate)
using speedtest.net
to DC server:
to SF server:
that's over 2 1/2 times as fast as going to SM :cry
to LA server:
I should have mentioned - I'm mostly interested in upload speed with these tests, which seems like it's right in line with what we are looking for here.
cable modem... on my laptop via wireless router...
Download Speed: 4455 kbps (556.9 KB/sec transfer rate)
Upload Speed: 430 kbps (53.8 KB/sec transfer rate)
Cable modem - direct to my desktop
Download Speed: 4421 kbps (552.6 KB/sec transfer rate)
Upload Speed: 430 kbps (53.8 KB/sec transfer rate)
My upload seems to be limted and very consistant (and slow)
430 kbps is actually quite fast, relatively speaking. Most people who pay for 768kbps upstream connectivity are lucky if they get anywhere near 500kbps, which is the range you're in. 256kbps - 300kbps is much more the norm, alas.
At speedtest.net, can you try the San Francisco location and report back?
Don
Sure.
Here's SF:
smugmug's test:
Download Speed: 729 kbps (91.1 KB/sec transfer rate)
Upload Speed: 216 kbps (27 KB/sec transfer rate)
And for comparison again a recent test of the German server:
Note: This time the test should be more reliable, because I minimized the windows now as soon I had started the test. I'm on a Celeron 300Mhz with 160MB Ram here and the heavy speedtest flash was tearing all the CPU.
Sebastian
EDIT: Here's also a traceroute to your server:
Tracing route to pluto.smugmug.net [63.81.134.25]
over a maximum of 30 hops:
1 2 ms 3 ms 2 ms x
2 1 ms 1 ms 1 ms x
3 1 ms 1 ms 1 ms studgate2.uni-leipzig.de [139.18.143.227]
4 1 ms 2 ms 2 ms 139.18.143.254
5 2 ms 2 ms 2 ms xr-lei1-ge8-1.x-win.dfn.de [188.1.50.9]
6 10 ms 10 ms 10 ms cr-leipzig1-ge13-0-0.x-win.dfn.de [188.1.144.105]
7 10 ms 10 ms 10 ms cr-frankfurt1-po10-0.x-win.dfn.de [188.1.18.189]
8 11 ms 10 ms 10 ms 188.1.144.54
9 11 ms 11 ms 10 ms cr02.frf02.pccwbtn.net [80.81.192.50]
10 178 ms 179 ms 182 ms pri.r1-ge0-2-eq-sj.smugmug.com [206.223.117.70]
11 179 ms 181 ms 180 ms pluto.smugmug.com [63.81.134.25]
I haven't read through all of these, but this is what I got on Sunday morning at 9:30 in St Paul, Mn using a Imac 20" hooked up to Comcast cable internet.
Here in the UK I get the following...(Blueyonder Cable connection)
Download Speed: 1298 kbps (162.3 KB/sec transfer rate)
Upload Speed: 326 kbps (40.8 KB/sec transfer rate)
and 1 minute later...
Download Speed: 2159 kbps (269.9 KB/sec transfer rate)
Upload Speed: 322 kbps (40.3 KB/sec transfer rate)
FYI I sometimes find SmugMug very slow and unresponsive but generally it's pretty rapid, and away from my home in places like cafes and at work it often doesn't seem to work at all, or is very very slow.
Medium Picture to Medium Picture: Around 4-5 seconds, just tested this.
Actually the point of this test is help identify why smugmug is so slowww.
I did a test tonight on smugmug, pbase and zenfolio, browsing the galleries in medium at smugmug and zenfolio and large at pbase (medium pbase is very small). times taken to move from pic to pic, browsing in a gallery as follows:
my own zenfolio....1 second (that may sound impossible, but that is what I'm getting using the stock standard Zenfolio interface)
Pbase......6 seconds
my own Smugmug..14 seconds
my speed test is just 100k up and down on ISDN.
Comments
Download Speed: 2688 kbps (336 KB/sec transfer rate)
Upload Speed: 257 kbps (32.1 KB/sec transfer rate)
Download Speed: 742 kbps (92.8 KB/sec transfer rate)
Upload Speed: 263 kbps (32.9 KB/sec transfer rate)
Using speedtest.net I tried a local server to estimate my real current bandwith:
Still thanks for alreading speeding up the photo browsing noticeably!
Sebastian
SmugMug Support Hero
Download Speed: 1234 kbps (154.3 KB/sec transfer rate)
Upload Speed: 203 kbps (25.4 KB/sec transfer rate)
On a 1500/256 connection in Australia
Smugmug address - http://camlaird.smugmug.com
Last Result:
Download Speed: 4220 kbps (527.5 KB/sec transfer rate)
Upload Speed: 691 kbps (86.4 KB/sec transfer rate)
Download Speed: 4677 kbps (584.6 KB/sec transfer rate)
Upload Speed: 561 kbps (70.1 KB/sec transfer rate)
At speedtest.net, can you try the San Francisco location and report back?
Don
Good to see that your performance to us is roughly in line with ISDN. (ISDN is 128kbps both directions, so you're nearly maxxing it out each way to us).
Sucks that it takes forever to load photos, though. That's almost purely a speed-of-light thing because you're both so far away and have such a slow line. We're working hard on this problem, though, and hope to have a solution soon.
Don
Please try again periodically when browsing feels slow so we can see the variance.
Since our servers and network connections don't vary much in terms of load or performance, this suggests some bottleneck between you and SmugMug (and likely outside of both our control, but we'll try to do what we can) is periodically getting overloaded.
Don
I should have mentioned - I'm mostly interested in upload speed with these tests, which seems like it's right in line with what we are looking for here.
Don
430 kbps is actually quite fast, relatively speaking. Most people who pay for 768kbps upstream connectivity are lucky if they get anywhere near 500kbps, which is the range you're in. 256kbps - 300kbps is much more the norm, alas.
Don
Where are you coming from?
Those seem like very nice numbers to me. (I don't know what they promised you, but this is well above average for broadband in the US).
Download 1083
Upload 197
No problems with speed, the galleries load immediately.
Shay.
About 2 seconds (this morning!)
Gary
Here's SF:
smugmug's test:
Download Speed: 729 kbps (91.1 KB/sec transfer rate)
Upload Speed: 216 kbps (27 KB/sec transfer rate)
And for comparison again a recent test of the German server:
Note: This time the test should be more reliable, because I minimized the windows now as soon I had started the test. I'm on a Celeron 300Mhz with 160MB Ram here and the heavy speedtest flash was tearing all the CPU.
Sebastian
EDIT: Here's also a traceroute to your server:
Tracing route to pluto.smugmug.net [63.81.134.25]
over a maximum of 30 hops:
1 2 ms 3 ms 2 ms x
2 1 ms 1 ms 1 ms x
3 1 ms 1 ms 1 ms studgate2.uni-leipzig.de [139.18.143.227]
4 1 ms 2 ms 2 ms 139.18.143.254
5 2 ms 2 ms 2 ms xr-lei1-ge8-1.x-win.dfn.de [188.1.50.9]
6 10 ms 10 ms 10 ms cr-leipzig1-ge13-0-0.x-win.dfn.de [188.1.144.105]
7 10 ms 10 ms 10 ms cr-frankfurt1-po10-0.x-win.dfn.de [188.1.18.189]
8 11 ms 10 ms 10 ms 188.1.144.54
9 11 ms 11 ms 10 ms cr02.frf02.pccwbtn.net [80.81.192.50]
10 178 ms 179 ms 182 ms pri.r1-ge0-2-eq-sj.smugmug.com [206.223.117.70]
11 179 ms 181 ms 180 ms pluto.smugmug.com [63.81.134.25]
Trace complete.
SmugMug Support Hero
Germany:
San Francisco:
Smugmug:
Download Speed: 773 kbps (96.6 KB/sec transfer rate)
Upload Speed: 263 kbps (32.9 KB/sec transfer rate)
Amsterdam is quite a bit closer, yet has half the download speed that i have to Germany...interesting.
The speedtest to SF and smugmug seems to be quite close.
www.ivarborst.nl & smugmug
Here's one from the UK.
Smugmug speeds have improved slightly, but are still down on what I should expect.
Smugmug Test
Download Speed: 1801 kbps (225.1 KB/sec transfer rate)
Upload Speed: 367 kbps (45.9 KB/sec transfer rate)
Thanks for being so pro-active on the speed issues.
happytraveller.
5381 kbps - 672.6 kb/sec
351 kbps - 43.9 kb/sec
Basking in the shadows of yesterday's triumphs'.
Seems to be what I'm gonna get and the LA server (50mi for me) is basically identical.
http://www.chrislaudermilkphoto.com/
Dover Delaware
Download Speed: 2610 kbps (326.3 KB/sec transfer rate)
Upload Speed: 286 kbps (35.8 KB/sec transfer rate)
Referral: ( wXtCbmTTvmJSE )
Download Speed: 3660 kbps (457.5 KB/sec transfer rate)
Upload Speed: 393 kbps (49.1 KB/sec transfer rate)
Smugmug speedtest:
Upload Speed: 1662 kbps (207.8 KB/sec transfer rate)
RCN's speedtest shows 17.5 mb down and 2 mb up, which is more in line with the connection speeds I get to other very well connected sites.
For example, speekeasy speedtest from San Francisco (I'm in Newton, MA):
Upload Speed: 1832 kbps (229 KB/sec transfer rate)
Speakeasy, NY:
Upload Speed: 1901 kbps (237.6 KB/sec transfer rate)
Speakeasy, DC:
Upload Speed: 1881 kbps (235.1 KB/sec transfer rate)
Download Speed: 7838 kbps (979.8 KB/sec transfer rate)
Upload Speed: 2223 kbps (277.9 KB/sec transfer rate)
Download Speed: 1298 kbps (162.3 KB/sec transfer rate)
Upload Speed: 326 kbps (40.8 KB/sec transfer rate)
and 1 minute later...
Download Speed: 2159 kbps (269.9 KB/sec transfer rate)
Upload Speed: 322 kbps (40.3 KB/sec transfer rate)
FYI I sometimes find SmugMug very slow and unresponsive but generally it's pretty rapid, and away from my home in places like cafes and at work it often doesn't seem to work at all, or is very very slow.
Medium Picture to Medium Picture: Around 4-5 seconds, just tested this.
Download Speed: 9745 kbps (1218.1 KB/sec transfer rate)
Upload Speed: 2312 kbps (289 KB/sec transfer rate)
"Speed Test requires at least version 7 of Flash. Please update your client."
:puke1 :puke
Bugs
Spiders
Flowers
I did a test tonight on smugmug, pbase and zenfolio, browsing the galleries in medium at smugmug and zenfolio and large at pbase (medium pbase is very small). times taken to move from pic to pic, browsing in a gallery as follows:
my own zenfolio....1 second (that may sound impossible, but that is what I'm getting using the stock standard Zenfolio interface)
Pbase......6 seconds
my own Smugmug..14 seconds
my speed test is just 100k up and down on ISDN.
www.razorsharp.smugmug.com
http://maxhr.zenfolio.com/
Download Speed: 3464 kbps (433 KB/sec transfer rate)
Upload Speed: 1223 kbps (152.9 KB/sec transfer rate)
Last Result:
Download Speed: 4228 kbps (528.5 KB/sec transfer rate)
Upload Speed: 347 kbps (43.4 KB/sec transfer rate)
Outdoor and Sports Media