replaced photo...

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  Andy Registered Users Posts: 50,016 Major grins

  September 11, 2006 edited September 11, 2006

  allensphoto wrote:

  i replaced a photo the other dat on an order .. and it went to processing to day .. and when i rechecked the order i uploaded the wrong photo... gosh i am so stupid.... order # 168897 first pic diving catch was supposed to be a tighter cropped version?
  what can i do ..
  thanks
  curtis

  
  Yeah, you have to upload exactly the same size and crop photo as was ordered from originally. Send email to help@smugmug.com ATTN: Andy, please with all the details, and a link to the photo you want to really replace this with, and I'll take care of the reprint for you on Tuesday, no problem.
  
  Of course, there's no charge for this, all part of the SmugMug Guarantee!
  http://www.smugmug.com/prints/our-guarantee.mg

  Andy
  
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  System Registered Users Posts: 8,186 moderator

  September 12, 2006 edited September 12, 2006

  thanks e-mail is on the way...

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