Custom Pro Pricing Items not Appearing

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  Andy Registered Users Posts: 50,016 Major grins

  March 23, 2007 edited March 23, 2007

  gap2caf wrote:

  hey! i am trying to set custom pro pricing for a wedding i am shooting this weekend. i have set it up on following the tutorial however when i log out and try to buy a test print from the gallery only wallets and one or two specialty items appear. what am i doing incorrectly? thanks in advance!
  www.christyparker.smugmug.com the gallery i am trying to set up w/ pricing is under Proofs, Bacot Wedding. THANK YOU!!!

  
  The reason that those photos are not being offered in various print sizes is likely because the resolution on the photos are too low. You can see our resolution requirements here:
  http://www.smugmug.com/help/print-quality#minprintres
  If the photos don't have large enough resolution, the print sizes are removed from the shopping cart to guarantee the best quality.
  
  Let us know!
  
  Don't forget about Proof Delay, too
  
  http://smugmug.jot.com/WikiHome/ProofDelayForHappyCustomers
  http://smugmug.jot.com/WikiHome/ProofDelaySolveCroppingWoes

  Andy
  
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  Andy Registered Users Posts: 50,016 Major grins

  March 23, 2007 edited March 23, 2007

  ps: no photos in the bacot wedding gallery?

  Andy
  
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  gap2caf Registered Users Posts: 44 Big grins

  March 24, 2007 edited March 24, 2007

  andy, thank you so much! i am shooting the wedding tonight and just dropped a random slide into the gallery to test the ordering process. i am certain that you are correct about the low-res file. it makes sense now and i'm glad to know the "real" photographs will be offered in multiple sizes and formats. thank you again!

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