Can I add to an order?

Comments

• Andy Registered Users Posts: 50,016 Major grins

  April 23, 2007 edited April 23, 2007

  cindyinnc wrote:

  I just got an email from a customer that wants to add a picture to their order. It is still in the proofing stage. Is there a way to do that?
  
  Thanks
  Cindy

  Hi Cindy, no, but if you email our help desk, we can cancel that order, dupe it, and add something per your instructions. Send email to help desk, give order number, and the link to the photo(s) to be added, and size, qty, finish, etc.
  
  - Andy

  Andy
  
  Portfolio • Workshops • Facebook • Twitter
  

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• cindyinnc Registered Users Posts: 72 Big grins

  April 23, 2007 edited April 23, 2007

  Thanks Andy! I emailed the help desk and my order was fixed in no time! Thanks so much for the speedy reply!
  
  Cindy

  Andy wrote:

  Hi Cindy, no, but if you email our help desk, we can cancel that order, dupe it, and add something per your instructions. Send email to help desk, give order number, and the link to the photo(s) to be added, and size, qty, finish, etc.
  
  - Andy

  Cindy
  
  http://ashotbeyond.smugmug.com/

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