Why are my graphics NOT showing up on my customers orders?

Comments

• Andy Registered Users Posts: 50,016 Major grins

  May 15, 2007 edited May 15, 2007

  OdiliaB wrote:

  Any ideas?
  
  www.iceberghphotography.com
  
  specifically i place the team name on the photo and parents are advising they arriving blank!
  
  thanks,
  Odi

  Hi Odi, I'd like to help Can you point me to an order # or two? Thanks.

  Andy
  
  Portfolio • Workshops • Facebook • Twitter
  

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• OdiliaB Registered Users Posts: 22 Big grins

  May 15, 2007 edited May 15, 2007

  Thanks for responding so quickly Andy, but as I went to get you an order number I realized that my customer selected the team picture with no graphics (although she was positive she had). Hopefully this is a NO ISSUE b/c I use graphic text on many of my team photos.

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• Andy Registered Users Posts: 50,016 Major grins

  May 15, 2007 edited May 15, 2007

  OdiliaB wrote:

  Thanks for responding so quickly Andy, but as I went to get you an order number I realized that my customer selected the team picture with no graphics (although she was positive she had). Hopefully this is a NO ISSUE b/c I use graphic text on many of my team photos.

  It can be a huge issue. Beware of bleed trim issues please
  
  http://www.smugmug.com/help/bleed-trim

  Andy
  
  Portfolio • Workshops • Facebook • Twitter
  

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