Speed of galleries
tommykjensen
Registered Users Posts: 11 Big grins
I have tested Smugmug for a few days now and am not really happy with the speed. The main reason I am considering to use Smugmug is to loose some of the admin work I need to do to setup a new gallery on my private website. It takes little longer than it does here on Smugmug.
But when comparing speed Smugmug loose :-(
I realize that Smugmug has thousands of users acessing at the same time but for a paid service I do expect a faster response.
Here is a few timings I have done:
4 seconds to download a small photo and thats even without the overhead of the other thumbnails etc.
Now compare this to download from my private site (a slightly larger file actually)
And the 2 issues I have described here: http://www.dgrin.com/showthread.php?t=65000 are also points that count against Smugmug :-(
I can live with the 2 issues with keywords and portrait size but I don't want to pay $150 a year and get slower response times in my gallery.
So is the speed issue a temporary issue or is this what can be expected?
But when comparing speed Smugmug loose :-(
I realize that Smugmug has thousands of users acessing at the same time but for a paid service I do expect a faster response.
Here is a few timings I have done:
C:\batchfiles>wget [url]http://tommykjensen.smugmug.com/photos/167213943-M.jpg[/url] --11:23:09-- [url]http://tommykjensen.smugmug.com:80/photos/167213943-M.jpg[/url] => `167213943-M.jpg.2' Connecting to tommykjensen.smugmug.com:80... connected! HTTP request sent, awaiting response... 200 OK Length: 148,367 [image/jpeg] 0K -> .......... .......... .......... .......... .......... [ 34%] 50K -> .......... .......... .......... .......... .......... [ 69%] 100K -> .......... .......... .......... .......... .... [100%] 11:23:13 (48.30 KB/s) - `167213943-M.jpg.2' saved [148367/148367]
4 seconds to download a small photo and thats even without the overhead of the other thumbnails etc.
Now compare this to download from my private site (a slightly larger file actually)
C:\batchfiles>wget [url]http://photo.klein-jensen.dk/photo.php?n=050818zoo_hawkandowl1crop.jpg[/url] --11:23:03-- [url]http://photo.klein-jensen.dk:80/photo.php?n=050818zoo_hawkandowl1crop.jpg[/url] => `photo.php@n=050818zoo_hawkandowl1crop.jpg.2' Connecting to photo.klein-jensen.dk:80... connected! HTTP request sent, awaiting response... 200 OK Length: unspecified [image/jpeg] 0K -> .......... .......... .......... .......... .......... 50K -> .......... .......... .......... .......... .......... 100K -> .......... .......... .......... .......... .......... 150K -> .......... .......... .......... .......... .... 11:23:04 (194.50 KB/s) - `photo.php@n=050818zoo_hawkandowl1crop.jpg.2' saved [199163]
And the 2 issues I have described here: http://www.dgrin.com/showthread.php?t=65000 are also points that count against Smugmug :-(
I can live with the 2 issues with keywords and portrait size but I don't want to pay $150 a year and get slower response times in my gallery.
So is the speed issue a temporary issue or is this what can be expected?
Best Regards Tommy
0
Comments
...pics..
Now, back to you - we find that these speed issues are caused by lots of different things. Most of them, it's local and temporary. Let's dig:
1) can you run a speed test: http://smugmug.speedtest.net/
2) let's go further and see the quality of your connection, okay? Run a traceroute for us?
http://www.smugmug.com/gallery/2959046
I'd love to see the results of these, and then talk more.
Thanks!
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For a very few number of folks. http://blogs.smugmug.com/don/2007/05/15/speed-matters/
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fair point - It has certainly been better for me recently
I just rana spedtest and my connection to the states is about half the speed it should be :-(
...pics..
Tommy,
Remember, you're in Denmark and comparing the speed of a site in the US to a site in Denmark. SmugMug generally *is* quite fast, but we won't be able to be as fast in Denmark unless we also had servers in Denmark. It's 18 hops from our servers to you.
Geography is the problem here, not our "speed" as it is generally understood. The end result is the same though, unfortunately.
1:
2:
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New tracert:
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I'm sorry that you are experiencing speed issues. Our Network engineers tell me that it's the speed of the connection between you and us. I've double checked this - can you check with your ISP and see if they have any recommendations?
Most overseas customers have much faster reported times than you are reporting - I'm so sorry about this!
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I hope I am not stepping over anybody's toes by bumping this old thread of mine ;-)
But I signed up for the Pro account last week and my speed is ligthyears faster than 4 years ago when I first tested Smugmug.
Cool, it should be We've spent $millions to make SmugMug faster.
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