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Deleted popular photo leaves blank image and thumb

W.W. WebsterW.W. Webster Registered Users Posts: 3,204 Major grins
edited August 31, 2007 in SmugMug Support
I deleted, then replaced in its gallery, a photo which was also among my popular photos. Now I have a blank image and thumb in the popular photos gallery as shown here.

I have promoted the replacement into the popular photos gallery here by rating it accordingly, but I need to remove all traces of the original from the popular photos gallery. Any help appreciated.
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    Mike LaneMike Lane Registered Users Posts: 7,106 Major grins
    edited July 3, 2007
    I gotcha covered thumb.gif
    Y'all don't want to hear me, you just want to dance.

    http://photos.mikelanestudios.com/
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    W.W. WebsterW.W. Webster Registered Users Posts: 3,204 Major grins
    edited July 3, 2007
    Mike Lane wrote:
    I gotcha covered thumb.gif
    Is this an admission it's us down here that are up the right way, and it's you guys that are upside down? :D
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    Mike LaneMike Lane Registered Users Posts: 7,106 Major grins
    edited July 3, 2007
    lol3.gif

    Yes. But I'm in England so I'm sort of sideways...

    do we have a sideways smiley?
    Y'all don't want to hear me, you just want to dance.

    http://photos.mikelanestudios.com/
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    W.W. WebsterW.W. Webster Registered Users Posts: 3,204 Major grins
    edited July 3, 2007
    Mike Lane wrote:
    I'm in England
    ... but can you speak the language (we know you can't spell it!)? rolleyes1.gif
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    Mike LaneMike Lane Registered Users Posts: 7,106 Major grins
    edited July 3, 2007
    W.W. Webster wrote:
    ... but can you speak the language (we know you can't spell it!)? rolleyes1.gif
    Ha ha! coloUr. :P lol3.gif
    Y'all don't want to hear me, you just want to dance.

    http://photos.mikelanestudios.com/
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    W.W. WebsterW.W. Webster Registered Users Posts: 3,204 Major grins
    edited July 3, 2007
    Mike Lane wrote:
    Ha ha! coloUr. :P lol3.gif
    'American English' - the ultimate oxymoron! lol3.gif

    But I can forgive the spelling if you can favoUr me with a solution to my problem! :smooch
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    W.W. WebsterW.W. Webster Registered Users Posts: 3,204 Major grins
    edited July 3, 2007
    W.W. Webster wrote:
    But I can forgive the spelling if you can favoUr me with a solution to my problem! :smooch
    Oops - it's fixed! Thanks Mike, how did you do that? ne_nau.gif
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    Mike LaneMike Lane Registered Users Posts: 7,106 Major grins
    edited July 3, 2007
    W.W. Webster wrote:
    Oops - it's fixed! Thanks Mike, how did you do that? ne_nau.gif
    Oh oh oh it's magic. You know. Never believe it's not so.

    thumb.gif
    Y'all don't want to hear me, you just want to dance.

    http://photos.mikelanestudios.com/
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    W.W. WebsterW.W. Webster Registered Users Posts: 3,204 Major grins
    edited July 3, 2007
    Mike Lane wrote:
    Oh oh oh it's magic. You know. Never believe it's not so.
    :tough :tough drums.gif
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    dgrinjacksondgrinjackson Registered Users Posts: 38 Big grins
    edited July 9, 2007
    Hi guys,

    I'm having the same issue.

    Is there a way for me to remove specific photos from the list of "popular photos" if I choose to do so? (maybe some kind of reset on a photo's popularity votes or something to that effect)

    http://michaeljacksonphotography.smugmug.com
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    AndyAndy Registered Users Posts: 50,016 Major grins
    edited July 9, 2007
    dgrinjackson wrote:
    Hi guys,

    I'm having the same issue.

    Is there a way for me to remove specific photos from the list of "popular photos" if I choose to do so? (maybe some kind of reset on a photo's popularity votes or something to that effect)

    http://michaeljacksonphotography.smugmug.com

    Replacing the photo will set its' photorank to zero, that's the way to do it.
    Andy

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    dgrinjacksondgrinjackson Registered Users Posts: 38 Big grins
    edited July 10, 2007
    Andy wrote:
    Replacing the photo will set its' photorank to zero, that's the way to do it.

    cool, thanks!
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    dodger501dodger501 Registered Users Posts: 17 Big grins
    edited August 28, 2007
    Mike Lane wrote:
    Oh oh oh it's magic. You know. Never believe it's not so.

    thumb.gif

    Can I know how you did this, please? I have the same problem. The entire gallery in which the picture resided is gone so there is nothing to replace.
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    AndyAndy Registered Users Posts: 50,016 Major grins
    edited August 28, 2007
    dodger501 wrote:
    Can I know how you did this, please? I have the same problem. The entire gallery in which the picture resided is gone so there is nothing to replace.
    Write out help desk with details - we'll fix you up. Thanks!
    Andy

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    glasbergenglasbergen Registered Users Posts: 84 Big grins
    edited August 30, 2007
    New option on the photo tools menu?
    Andy wrote:
    Replacing the photo will set its' photorank to zero, that's the way to do it.

    Couldn't this be a nice new option on the <photo tools> menu to make this easy? 'Reset photorank' or something. I know I'd like it!
    Marco
    www.marcoglasbergen.nl
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    AndyAndy Registered Users Posts: 50,016 Major grins
    edited August 30, 2007
    glasbergen wrote:
    Couldn't this be a nice new option on the <photo tools> menu to make this easy? 'Reset photorank' or something. I know I'd like it!
    The way to do it now, is to replace the image, or rotate the image left/right.
    Andy

    Portfolio • Workshops • Facebook • Twitter
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    glasbergenglasbergen Registered Users Posts: 84 Big grins
    edited August 30, 2007
    Andy wrote:
    The way to do it now, is to replace the image, or rotate the image left/right.

    Thanks Andy. The rotating trick rolleyes1.gif does the job. It's a bit of a workaround, so I would still like a separate photo tools menu option though.
    Marco
    www.marcoglasbergen.nl
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    dodger501dodger501 Registered Users Posts: 17 Big grins
    edited August 31, 2007
    Andy wrote:
    Write out help desk with details - we'll fix you up. Thanks!

    Thanks, but this will continue to happen as galleries rotate out after time.
    And since the gallery is gone, there is no option to replace.
    I guess I will just have to go without Most Popular.
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