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no photos in IE

jchinjchin Registered Users Posts: 713 Major grins
edited June 6, 2008 in SmugMug Support
Can someone tell me how to fix this?
It is happening on all of my galleries.

Example:
http://galleries.jchinphotography.com/gallery/3894598_GhDRF

If I load this in Firefox, it loads fine. It works fine in Safari also.
However, in IE6, no images.

This test is done while NOT LOGGED IN.

HELP! Thanks.
Johnny J. Chin ~ J. Chin Photography
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    jchinjchin Registered Users Posts: 713 Major grins
    edited June 6, 2008
    I am totally confused ... I cannot figure out why this is happening. headscratch.gif

    It happens when logged in or not. Galleries with or without passwords.
    However, it only happens with IE6. I've tried it on 3 Windows XP computers, it happens with all of them. I've cleared all cookies and cache, restarted computer, still same problem.

    Sorry, I do not have IE7 on any computers to test with that.

    Hope this is not a SmugMug system-wide bug.
    Johnny J. Chin ~ J. Chin Photography
    Facebook ♦ Flickr ♦ SmugMug
    SmugMug referral coupon code: ix3uDyfBU6xXs
    (use this for a discount off your SmugMug subscription)
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    jchinjchin Registered Users Posts: 713 Major grins
    edited June 6, 2008
    OK ... one more twist.

    I just tried it from IE6 on a Windows 2000 Server, and it works.

    I am really confused. HELP. Please.

    headscratch.gifscratchheadscratch.gif
    Johnny J. Chin ~ J. Chin Photography
    Facebook ♦ Flickr ♦ SmugMug
    SmugMug referral coupon code: ix3uDyfBU6xXs
    (use this for a discount off your SmugMug subscription)
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    jchinjchin Registered Users Posts: 713 Major grins
    edited June 6, 2008
    However, I tried it on two Windows 2000 Pro workstations, and it is NOT working. Arghh... more reasons why I hate IE.
    Johnny J. Chin ~ J. Chin Photography
    Facebook ♦ Flickr ♦ SmugMug
    SmugMug referral coupon code: ix3uDyfBU6xXs
    (use this for a discount off your SmugMug subscription)
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    jchinjchin Registered Users Posts: 713 Major grins
    edited June 6, 2008
    After some debugging (mainly trial and error) of various things (antivirus, firewall, pop-up blockers, etc.).

    I discovered that our network filters blocked the host dg.specificclick.net. For some reason, once we removed this hostname from the block list, the gallery photos loaded again in IE.

    The odd thing is, why did the other browsers load my gallery photos just fine, and only IE6 didn't work because of that one hostname being blocked?

    Is this a coding issue on the SmugMug code? headscratch.gif
    Johnny J. Chin ~ J. Chin Photography
    Facebook ♦ Flickr ♦ SmugMug
    SmugMug referral coupon code: ix3uDyfBU6xXs
    (use this for a discount off your SmugMug subscription)
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    jfriendjfriend Registered Users Posts: 8,097 Major grins
    edited June 6, 2008
    jchin wrote:
    After some debugging (mainly trial and error) of various things (antivirus, firewall, pop-up blockers, etc.).

    I discovered that our network filters blocked the host dg.specificclick.net. For some reason, once we removed this hostname from the block list, the gallery photos loaded again in IE.

    The odd thing is, why did the other browsers load my gallery photos just fine, and only IE6 didn't work because of that one hostname being blocked?

    Is this a coding issue on the SmugMug code? headscratch.gif

    Your sitemeter code is using the specificclick.net domain.

    I also see that you have a few errors in your customizations which should be corrected.
    1. You have some // comments in your custom CSS. That is not a comment character in CSS. You have to use /* and */. This occurs on lines 30, 219, 248, 219, 248, 277, 289
    2. Firefox doesn't know anything about the align:center parameter you have in the body CSS (line 58).
    --John
    Homepage • Popular
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     Always include a link to your site when posting a question
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    jchinjchin Registered Users Posts: 713 Major grins
    edited June 6, 2008
    jfriend wrote:
    Your sitemeter code is using the specificclick.net domain.

    I also see that you have a few errors in your customizations which should be corrected.
    1. You have some // comments in your custom CSS. That is not a comment character in CSS. You have to use /* and */. This occurs on lines 30, 219, 248, 219, 248, 277, 289
    2. Firefox doesn't know anything about the align:center parameter you have in the body CSS (line 58).

    Thanks for pointing it out. I haven't really touched the code in a while. I'll check line-by-line and make the corrections. If you see anything else wrong, please let me know. Thanks again.

    BTW, the other code that I removed was the Slideshow Hack. That I just cut out and the Popular page now works again. So definitely I need to look over the code.
    Johnny J. Chin ~ J. Chin Photography
    Facebook ♦ Flickr ♦ SmugMug
    SmugMug referral coupon code: ix3uDyfBU6xXs
    (use this for a discount off your SmugMug subscription)
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