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smugmug category deleted

kjkphotokjkphoto Registered Users Posts: 1 Beginner grinner
edited August 27, 2008 in SmugMug Support
I have an smugmug account, http://usgracing.smugmug.com/ and need to change a gallery category...This is where my photos are, http://usgracing.smugmug.com/Other I hit the delete button in categories..it deleted the category and now the photos are in "other" it shows the galleries in "other" but when I click on the gallery it sends me back to my main page...(there is no customize button under the gallery),
its shows there are photos but, no photos are there....I need to save these images...how do I find my images and how do I create the category again and stick them there.
I found a similar problem at this link..... http://www.dgrin.com/showthread.php?t=103237&highlight=deleted+category


Please help..I thinking I lost my images..

Thanks

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    ShebaJoShebaJo Registered Users Posts: 179 Major grins
    edited August 27, 2008
    Using your links, it says your site is password protected.

    How did you delete the gallery? Going through control panel, or from gallery tools beneath the gallery?

    Have you written to HELP?
    Sheila aka ShebaJo
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    Awais YaqubAwais Yaqub Registered Users Posts: 10,572 Major grins
    edited August 27, 2008
    If you have deleted the gallery category you can always create new gallery category from

    Control Panel > Customize Tab > Categories

    I don't know why Customize Gallery is not appearing under the gallery but you can also excess by

    Open the gallery you want to customize > gallery tools drop down menu > customize gallery

    Is this what you are asking ?headscratch.gif
    Thine is the beauty of light; mine is the song of fire. Thy beauty exalts the heart; my song inspires the soul. Allama Iqbal

    My Gallery
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    richWrichW Registered Users Posts: 941 Major grins
    edited August 27, 2008
    kjkphoto wrote:
    I have an smugmug account, http://usgracing.smugmug.com/ and need to change a gallery category...This is where my photos are, http://usgracing.smugmug.com/Other I hit the delete button in categories..it deleted the category and now the photos are in "other" it shows the galleries in "other" but when I click on the gallery it sends me back to my main page...(there is no customize button under the gallery),
    its shows there are photos but, no photos are there....I need to save these images...how do I find my images and how do I create the category again and stick them there.
    I found a similar problem at this link..... http://www.dgrin.com/showthread.php?t=103237&highlight=deleted+category


    Please help..I thinking I lost my images..

    Thanks
    Nick on the help desk is working on it for you. He'll reply back to your email when he is done.


    Score card :)
    When you delete a category all the galleries are moved to the 'Other' category. In this case all the galleries were in a subcaetgory and the subcategory was't associated with the 'Other' category. This caused the bad links.

    Cabbey is taking a look to see if he can fix it all up for us :)
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