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High res vs web ready images and sales

DianaPricePhotoDianaPricePhoto Registered Users Posts: 32 Big grins
edited September 20, 2008 in SmugMug Support
I thought with the pro level you could upload web size images that look good online, then have the option of loading a high res image when there is a sale. I did that, but when I look at my shopping options, it's only giving me the sizes that the low res image will work for, rather than all options.

Also, is there a way to eliminate certain products altogether?

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    rainforest1155rainforest1155 Registered Users Posts: 4,566 Major grins
    edited September 3, 2008
    DianaPricePhoto wrote:
    I thought with the pro level you could upload web size images that look good online, then have the option of loading a high res image when there is a sale. I did that, but when I look at my shopping options, it's only giving me the sizes that the low res image will work for, rather than all options.

    Also, is there a way to eliminate certain products altogether?
    Hi Diana,

    I'm sorry for the confusion, but since we have no way of telling what resolution your original photo is in, you can't upload your photos in a lower resolution and have all printing options show up. You would need to upload the photos in the same resolution with a higher compression setting. That'll speed up your upload and then once the photo is ordered, you replace it with a high quality version of the same resolution.
    More details on that are here:
    http://www.smugmug.com/help/proof-retouch-replace

    In order to not offer certain products, simply set their pricing to 0.00 . This will remove them from your visitors shopping cart. Details on that are here:
    http://www.smugmug.com/help/print-pricing

    I hope this helps,
    Sebastian
    Sebastian
    SmugMug Support Hero
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    DianaPricePhotoDianaPricePhoto Registered Users Posts: 32 Big grins
    edited September 3, 2008
    I cannot get the high resolution images to look good. I've read about the unsharpening mask features and tried changing settings, but the photos look terrible. I want them SHARP. They're 400 dpi, 3888X2593. headscratch.gif

    http://dianapricephoto.smugmug.com/gallery/4274126_jPBhf
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    DianaPricePhotoDianaPricePhoto Registered Users Posts: 32 Big grins
    edited September 20, 2008
    DianaPricePhoto wrote:
    I cannot get the high resolution images to look good. I've read about the unsharpening mask features and tried changing settings, but the photos look terrible. I want them SHARP. They're 400 dpi, 3888X2593. headscratch.gif

    http://dianapricephoto.smugmug.com/gallery/4274126_jPBhf

    Guess I'm on my own on this one too.
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