smugmug subscription prices to rise

135

Comments

  • ginger_55ginger_55 Crazy Creek Babe Registered Users Posts: 8,416 Major grins
    edited May 3, 2005
    And I just raised mine. I used to have trouble uploading them. Now something has been "improved", and it seems I can upload anything. Are you seeing more large files now?

    I will lower mine back to a 10 immediately!

    Will that help both of us? Financially, I mean................no I am not that selfish, not in public, forget that I asked.

    g
    After all is said and done, it is the sweet tea.
  • BodleyBodley Full Contact Registered Users Posts: 766 Major grins
    edited May 3, 2005
    Baldy wrote:
    We get a lot of JPEG 12 images, which means they basically have no compression. If we stored them as JPEG 10, they'd be 1/3rd the size. Research shows that no one, not even with a fine eye, a lupe, and images with hard lines, can tell the difference between a print made from 10 or 12.
    Guilty as charged!:D Everything I've read says that compression is a :nono for JPEG. Also each time a JPEG is saved, compressed, data/detail is lost.

    Seems as though saving at 12 vs 10 for larger prints would make a difference.

    Maybe more education for the unknowing (me) is in order.yelrotflmao.gif

    Greg
    (emoticons, especially :D , provided for Winn)
    Greg
    "Tis better keep your mouth shut and be thought of as an idiot than to open your mouth and remove all doubt"
  • GerryDavidGerryDavid Major grins Registered Users Posts: 439 Major grins
    edited May 3, 2005
    ginger_55, before you mentioned that yoru paying for a webshots account that you dont use, just to not loose what you have there. You could always go view each picture at the original size and right click/save as and copy each back to your hard drive, if you cant find the cd that they were uploaded from. This way you would have them and can canccel that account, if you wanted.

    Some people are saying that $100 or $150 isnt that much money for the pro account, for what you get. which can be true, but there are different people here. For some this is a great price for what they are using it for. They have possibly hundreds of gb's of pictures being stored *over estimating* and use almost all thier bandwidth each month. They sell a ton in prints and a fraction of the print sales actually pays for the account. Then there are others that probably dont even have 1gb stored, barely use a fraction of thier bandwidth a month, and dont even sell prints. They got the pro so they could link a domain to it, or customize it. For some perhaps just to add the watermark. So the extra $50 is rather expensive for this group of people.

    As to the guy that has the pro account simply for the watermarks, *sorry, your name is on the previoius page so I cant easily get it from this screen* why dont you just add the copyright/watermark to the images yourself in photoshop or some other program?

  • winnjewettwinnjewett Major grins Registered Users Posts: 329 Major grins
    edited May 3, 2005
    Bodley wrote:
    ...:D ... :nono ....yelrotflmao.gif...
    (emoticons, especially :D , provided for Winn)
    Thanks! I got a laugh out of that. I guess it would have been faster to simply say, "yelrotflmao.gif"
    -winn
  • ginger_55ginger_55 Crazy Creek Babe Registered Users Posts: 8,416 Major grins
    edited May 3, 2005
    I remember that jpeg thing and 10 vs 12 being discussed, and probably here, as indistinguishable, but I just thought it was an interesting fact.

    Not a financial reality. It would be nice to cut costs, if no one minds.....

    Sometimes, if something is cut that is not needed, or is avail but not used unless really wanted for reason, there are fewer complaints than when costs are raised.

    The jpeg size is not that important to me. To others it might be, so it maybe should be there, but it would not bother me at all to use 10, as I had been before uploading became so easy.

    Some of us need to be hit over the head with the practical use of facts, like if you keep doing this we are going to double your rates. My decision making skills might come into play then. Now if you take away the black background, or my Christmas banner...................there might be a problem.:D (emoticon for me) (as a tool for communication)thumb.gif

    Kind of like me sitting here saying I am thirsty and hoping my husband decides to get me a drink.

    g
    After all is said and done, it is the sweet tea.
  • ian408ian408 More wag. Less Bark. Administrators Posts: 21,514 moderator
    edited May 3, 2005
    ginger_55 wrote:
    Kind of like me sitting here saying I am thirsty and hoping my husband decides to get me a drink.
    Metaphorically speaking of course.

    Ian
    Moderator Journeys/Sports/Big Picture :: Need some help with dgrin?
  • NikonGirlNikonGirl Major grins Registered Users Posts: 204 Major grins
    edited May 3, 2005
    I'd like clarification on the "grandfather" issue.

    1) I understand that only current users who renew their account will be grandfathered So even though I just renewed a few weeks ago, I'll have to renew again to keep my "grandfathered" status, right?

    2) Are new users who sign up within the new 30 days eligible to be grandfathered? If so, will they have to turn around and renew their account just like any "current" user?

    2) Once a user become grandfathered, are they grandfathered for all account levels, or just the one they renewed?

    3) I know a few people who have Smugmug account and never read this forum. How will they be notified of the price increase, and will they also have an opportunity to be grandfathered?
  • tmlphototmlphoto Looking for sweet light! Registered Users Posts: 1,444 Major grins
    edited May 3, 2005
    DavidTO wrote:
    I'm glad you mentioned it here. I saw an earlier mention you made of this, and changed my jpeg settings accordingly.
    I have been uploading JPEG 9 images for quite some time now. Faster upload and no visible loss of quaility to my eye. I have prints up to 16x20 that look fantastic with a 6MP camera. Not an issue for me, but I don't really have a sense of what kind of reaction you might get from your varied customer base. Likely not a really big issue for most I would guess.
    Thomas :D

    TML Photography
    tmlphoto.com
  • onethumbonethumb SmugMug CEO & Chief Geek Administrators Posts: 1,269 Major grins
    edited May 4, 2005
    NikonGirl wrote:
    I'd like clarification on the "grandfather" issue.

    1) I understand that only current users who renew their account will be grandfathered So even though I just renewed a few weeks ago, I'll have to renew again to keep my "grandfathered" status, right?

    2) Are new users who sign up within the new 30 days eligible to be grandfathered? If so, will they have to turn around and renew their account just like any "current" user?

    2) Once a user become grandfathered, are they grandfathered for all account levels, or just the one they renewed?

    3) I know a few people who have Smugmug account and never read this forum. How will they be notified of the price increase, and will they also have an opportunity to be grandfathered?

    We've gone over this before, so maybe we're not making ourselves clear. We want to be clear, so here's another attempt:

    All smugmug accounts will be grandfathered, for as long as we can do it (years, at the very least), at their current level at the time of the price change.

    If you sign up now, upgrade now, etc, you're "locking in" that price so that next year, when renewal time comes, you renew at your current rate, not the new rate.

    If you sign up or upgrade *after* the price increase, you'll have to pay the new prices.

    Clear as mud?

    Don
  • NikonGirlNikonGirl Major grins Registered Users Posts: 204 Major grins
    edited May 4, 2005
    Even if it wasn't clear as mud, I wouldn't dare ask another question at this point. Sorry I didn't get it before.

    Thank you for your response.
  • onethumbonethumb SmugMug CEO & Chief Geek Administrators Posts: 1,269 Major grins
    edited May 4, 2005
    NikonGirl wrote:
    Even if it wasn't clear as mud, I wouldn't dare ask another question at this point. Sorry I didn't get it before.

    Thank you for your response.

    Yikes! I think you misunderstood me. :)

    If you've got more questions, bring them on! That's why we posted here, so our hardcore customers could ask the hard questions (and set us straight!) as they do all the time.

    Hit us with whatever you've got.

    Don
  • JohnRJohnR Mac and Nikon user Registered Users Posts: 732 Major grins
    edited May 6, 2005
    onethumb wrote:
    If you sign up now, upgrade now, etc, you're "locking in" that price so that next year, when renewal time comes, you renew at your current rate, not the new rate.


    Don


    And I just paid my yearly 2 months ago! So this means I have to pay $99 again before May 30th in order to lock it in at that price? ne_nau.gif

    I'm afraid that I may have to cancel my account next year at the $149 cost. :cry
  • flyingpylonflyingpylon Major grins Registered Users Posts: 260 Major grins
    edited May 6, 2005
    I believe the policy is:

    If you're a current customer, you're grandfathered in at your current level. It doesn't matter when you signed up or when you renewed.

    If you're not yet a customer and you sign up after the deadline, or you upgrade your current account after the deadline, you are subject to the new prices.

    However, note that I'm just a customer, I don't speak for Smugmug.

  • JohnRJohnR Mac and Nikon user Registered Users Posts: 732 Major grins
    edited May 6, 2005
    I believe the policy is:

    If you're a current customer, you're grandfathered in at your current level. It doesn't matter when you signed up or when you renewed.

    If you're not yet a customer and you sign up after the deadline, or you upgrade your current account after the deadline, you are subject to the new prices.

    However, note that I'm just a customer, I don't speak for Smugmug.


    I hope you are right!

    Wish Baldy or others associated with Smugmug would clarify this for me.
  • winnjewettwinnjewett Major grins Registered Users Posts: 329 Major grins
    edited May 6, 2005
    JohnR wrote:
    I hope you are right!

    Wish Baldy or others associated with Smugmug would clarify this for me.
    I believe thay have clarified this already. Here's what Don said recently:
    onethumb wrote:
    All smugmug accounts will be grandfathered, for as long as we can do it (years, at the very least), at their current level at the time of the price change.
    I don't see any other way to interperate this other than 'ALL smugmug accounts'.

    -winn
  • MitchMitch Urban 4wheelin Registered Users Posts: 111 Major grins
    edited May 6, 2005
    Hi John

    I too am just a user, but...
    JohnR wrote:
    I hope you are right!

    Wish Baldy or others associated with Smugmug would clarify this for me.
    Here is what onethumb said in an earlier post.
    onethumb wrote:
    We've gone over this before, so maybe we're not making ourselves clear. We want to be clear, so here's another attempt:

    All smugmug accounts will be grandfathered, for as long as we can do it (years, at the very least), at their current level at the time of the price change.

    If you sign up now, upgrade now, etc, you're "locking in" that price so that next year, when renewal time comes, you renew at your current rate, not the new rate.

    If you sign up or upgrade *after* the price increase, you'll have to pay the new prices.

    Clear as mud?

    Don
    Hope this helps

    Mitch
  • BenVBenV Big grins Registered Users Posts: 28 Big grins
    edited May 19, 2005
    Did I miss the post where you mentioned what day the prices are going to rise?

    I read "in the next 30 days or so". It's the "or so" part that concerns me. I am seriously considering a pro account and will out of town during much of the time between now and the 28th (the 30 days), so do I need to decide NOW or can wait until I get back?

    BenV
  • BaldyBaldy SmugMug co-founder Mountain View, CaRegistered Users, Super Moderators Posts: 2,853 moderator
    edited May 19, 2005
    I think you're safe. We are busy right now!
  • dirtbikejunkiedirtbikejunkie Big grins Registered Users Posts: 54 Big grins
    edited May 23, 2005
    This has already been stated several times, but...

    I think increasing the normal user's rate will decrease the # of new customers dramatically.

    I have no problem paying an extra $10 a year now that I am a smugmug user, but I believe a year ago when looking for a service I would have not accepted a $40/year fee and chose pbase or one of several others.

    A lot of my friends who take photos use the freebie services (webshots, photobucket), and it's hard enough as it is with the current price to convince them it's worth paying over the freebie sites. I know once they join and use the service for a while they will understand, but cost is usually the determining factor on something like this. I even offer to kick back my referral savings in cash to some of my friends to try and convince them to join.
  • jberd126jberd126 Big grins Registered Users Posts: 36 Big grins
    edited May 23, 2005
    Introductory rate?
    I have to agree with dirtbikejunkie about losing potential new ones because the price is out of reach - especially for those ones that are used to getting everything for free.

    If prices are going to rise irregardless, how about an introductory rate for the newbies? This could be limited to the standard user but it would help attract the pro and power users, but I would guess that would be less successful.

    This thread is quite long and I haven't read every post so I hope this wasn't being repeated.

    -J
    This has already been stated several times, but...

    I think increasing the normal user's rate will decrease the # of new customers dramatically.

    I have no problem paying an extra $10 a year now that I am a smugmug user, but I believe a year ago when looking for a service I would have not accepted a $40/year fee and chose pbase or one of several others.

    A lot of my friends who take photos use the freebie services (webshots, photobucket), and it's hard enough as it is with the current price to convince them it's worth paying over the freebie sites. I know once they join and use the service for a while they will understand, but cost is usually the determining factor on something like this. I even offer to kick back my referral savings in cash to some of my friends to try and convince them to join.
  • Doug Munn - JLM PHOTODoug Munn - JLM PHOTO Horsefeathers Registered Users Posts: 20 Big grins
    edited May 24, 2005
    We absolutely LOVE SmugMug and we'll re-up our pro account at renewal time.

    Jerri takes on the order of 1000 pictures a weekend and we store 80 percent on SM.

    Doug
    From drivng race cars to riding race horses, it's hard to keep the woman down.
  • HamsterGirl35HamsterGirl35 Beginner grinner Registered Users Posts: 5 Beginner grinner
    edited May 28, 2005
    when's the price effective?
    Don,
    I am a newbie here and tempted to sign up with SM as trial to begin with, but, after 7 days, (I guess the new subscription fee takes effect June 1st?!) what price will I be getting? (I am thinking of getting power user account)

    Thanks for the clarification in advance.

    HamsterGirl35
    onethumb wrote:
    We've gone over this before, so maybe we're not making ourselves clear. We want to be clear, so here's another attempt:

    All smugmug accounts will be grandfathered, for as long as we can do it (years, at the very least), at their current level at the time of the price change.

    If you sign up now, upgrade now, etc, you're "locking in" that price so that next year, when renewal time comes, you renew at your current rate, not the new rate.

    If you sign up or upgrade *after* the price increase, you'll have to pay the new prices.

    Clear as mud?

    Don
  • HamsterGirl35HamsterGirl35 Beginner grinner Registered Users Posts: 5 Beginner grinner
    edited May 28, 2005
    Anyone???
    Don,
    I am a newbie here and tempted to sign up with SM as trial to begin with, but, after 7 days, (I guess the new subscription fee takes effect June 1st?!) what price will I be getting? (I am thinking of getting power user account)

    Thanks for the clarification in advance.

    HamsterGirl35
  • AndyAndy Bicameral New YorkRegistered Users Posts: 50,154 Major grins
    edited May 28, 2005
    Anyone???


    you'll get the old rate.
  • HamsterGirl35HamsterGirl35 Beginner grinner Registered Users Posts: 5 Beginner grinner
    edited May 28, 2005
    more questions to be answered, pls....
    I am confused........Andy.....
    here's more of my questions,
    When I first do the 7 day trial (how does the system know which subscription do I want? e.g. standard or power?)
    What happens to the following scenarios:
    Assuming new rate starts June 1st:
    if I sign up today, May 28th, after 7 day trial, tial ends over on Jun 2nd and what rate will I get
    a) if I decide to go with standad package?
    b) powe user?

    urgent help would be good...^_^

    HamsterGirl35




    Andy wrote:
    you'll get the old rate.
  • AndyAndy Bicameral New YorkRegistered Users Posts: 50,154 Major grins
    edited May 28, 2005
    I am confused........Andy.....
    here's more of my questions,
    When I first do the 7 day trial (how does the system know which subscription do I want? e.g. standard or power?)
    What happens to the following scenarios:
    Assuming new rate starts June 1st:
    if I sign up today, May 28th, after 7 day trial, tial ends over on Jun 2nd and what rate will I get
    a) if I decide to go with standad package?
    b) powe user?

    urgent help would be good...^_^

    HamsterGirl35

    urgent? then email [email protected]

    but it's pretty clear... just sign up and you'll get the old rate, no matter which account you choose, standard or power. deal.gif
  • HamsterGirl35HamsterGirl35 Beginner grinner Registered Users Posts: 5 Beginner grinner
    edited May 28, 2005
    Great, I will email them,
    thanks Andy.

    HamsterGirl35
    Andy wrote:
    urgent? then email [email protected]

    but it's pretty clear... just sign up and you'll get the old rate, no matter which account you choose, standard or power. deal.gif
  • zedELzedEL Big grins Registered Users Posts: 29 Big grins
    edited May 29, 2005
    Hi to all,
    I'm not registered with smugmug yet, but this increase got me by surprise as well. Wanted to register for a Pro account.
    After thinking over, here is my "analysis" on the current price situation.
    If to divide $150 by 12 months, you get $12.50 per month.
    Now, if you compare this price with regular webhosts' plans, $11-$13 give you a good plan with quite many features, including a shopping cart, static IP(not everybody),...etc.
    If to compare the features that Smugmug offers and continued improvements, $12.50 looks like a very good offer.
    On the other hand, to pay $150 at once, it's not an easy thing to do for many of us.
    So, what I propose to smugmug, is to offer what all webhosts do: TWO ways of paying - slightly higher monthly payments, say, $13-$13.50 OR quarterly payments of $50.
    This way it will be much easier for everybody.
    I think it's a win-win proposal.
  • ShimaShima k3npo Austin, TXRegistered Users Posts: 2,546 Major grins
    edited May 30, 2005
    When will the increase take effect? My dad will most likely be signing up (hurray! another converted) and I told him "sooner than later before the prices rise!" how much time does he have to sign up before the prices jump?
  • colourboxcolourbox Major grins Registered Users Posts: 2,095 Major grins
    edited May 30, 2005
    I think the last post to mention it in this thread said that they had become too busy to implement the price hike when they had originally planned so that we are all safe for now. I hope and expect that they will send out a general announcement (that is, to the thousands of members who don't know about this thread) with plenty of notice before they pull the trigger. Given their past record of integrity I am certain they will let everyone know well in advance, but of course I can't speak to what exactly they're going to do.
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