the current upgrade restriction isn't making sense to us and isn't matching our expectations.
OK, so I'll try to elaborate: Upgrades are never an exact or fixed amount. They will vary day by day, and customer by customer (standard, power, pro) and when, in the annual cycle, the customer is upgrading. Say you were a standard customer, $39.95 and decided after a month to upgrade to pro. Do the math - we'd have to apply enough $10 referral credits and then some credit card charge of pennies up to $9.99. Our system just isn't set up for that. Could it be? Maybe. But it's not at the moment. Referral credits are always good for renewals and gifting.
Just wondering when it's time to renew if my card is automatically charged, or will I recieve some kind of notification? I can't seem to remember how it works. And I will be charged the rate I signed up at, correct?
Just wondering when it's time to renew if my card is automatically charged, or will I recieve some kind of notification? I can't seem to remember how it works. And I will be charged the rate I signed up at, correct?
You'll get an email ~30 days prior to your renewal date, letting you know what your rate is (you're right, it won't change) and giving you the option of cancelling or whatever.
I had 4 referral credits and now im down to 1. I have about a month left of my subscription so I presumed the referral credits were auto used, guess Ill find out in a month, hehe.
do we pay the old rate or the new rate for pro a/c renewal
thanks
If you signed up before the rate increases you still pay the old rate. If you signed up after the rate increases you pay the new rate. So basically your renewal is the same price you first paid when you signed up.
Eric
"My dad taught me everything I know, unfortunately he didn't teach me everything he knows" Dale Earnhardt Jr
It's better to be hated for who you are than to be loved for who you're not.
If you signed up before the rate increases you still pay the old rate. If you signed up after the rate increases you pay the new rate. So basically your renewal is the same price you first paid when you signed up.
Eric
thanks am glad to know that
Nonilady
long way to go but getting there:D:ivar:lynnma
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I hope this helps.
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You'll get an email ~30 days prior to your renewal date, letting you know what your rate is (you're right, it won't change) and giving you the option of cancelling or whatever.
Hope that helps!
Don
do we pay the old rate or the new rate for pro a/c renewal
thanks
long way to go but getting there:D:ivar:lynnma
If you signed up before the rate increases you still pay the old rate. If you signed up after the rate increases you pay the new rate. So basically your renewal is the same price you first paid when you signed up.
Eric
It's better to be hated for who you are than to be loved for who you're not.
http://photosbyeric.smugmug.com
thanks am glad to know that
long way to go but getting there:D:ivar:lynnma
he'd obviously never hitched across the continent in the 70's then!
...pics..