Site Issue 11/24/08

RogersDARogersDA Registered Users Posts: 3,502 Major grins
edited November 25, 2008 in SmugMug Support
**** MOD Edit *****
Smug Ops is working on it. Sorry for the hassle folks. We expect it to be short lived.
******************
EDIT 1030pm NY time: Went to read only mode, while we check out some more Operational issues.
******************

Is it just me - or have the smugsnails arrived and caused major smugslowness?

I have rebooted the mac and the router, so it may well be Comcast.

Just curious.
David
GreyLeaf PhotoGraphy
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Comments

  • l4pil4pi Registered Users Posts: 57 Big grins
    edited November 24, 2008
    It is not comcast. It is very very slow here as well.
    http://jamesgregory.smugmug.com
  • saltydogsaltydog Registered Users Posts: 243 Major grins
    edited November 24, 2008
    It's not just you - I've now been waiting over 10 minutes for a very small file to upload to my gallery and it's still not there. Other galleries will load only partially, most thumbnails won't show up, etc headscratch.gif.

    Hopefully this isn't anything major - it's not "scheduled maintenance" time, is it?
    all that we see or seem
    is but a dream within a dream
    - Edgar Allan Poe

    http://www.saltydogphotography.com
    http://saltydogphotography.blogspot.com
  • RogersDARogersDA Registered Users Posts: 3,502 Major grins
    edited November 24, 2008
    saltydog wrote:
    It's not just you - I've now been waiting over 10 minutes for a very small file to upload to my gallery and it's still not there. Other galleries will load only partially, most thumbnails won't show up, etc headscratch.gif.

    Hopefully this isn't anything major - it's not "scheduled maintenance" time, is it?
    Coolness. As long as I know it's not me. I'll go clean some dishes and come back later.

    Thanks.
    David
    GreyLeaf PhotoGraphy
  • DJKennedyDJKennedy Registered Users Posts: 555 Major grins
    edited November 24, 2008
    SLow here too - the thumbs dont even load when I try to view recent photos gallery. Actually none of my thumbs load - but you can still click on them as if they were there
    http://www.djkennedy.com

    What did Cinderella say when she left the photo shop? "One day my prints will come."

  • blackshadowblackshadow Registered Users Posts: 79 Big grins
    edited November 24, 2008
    Slow as a wet week here too - hopefully the sorcerers can get things humming again quick smart.
  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited November 24, 2008
    Ops is looking into it, sorry for the temporary hassle folks.
    Andy

    Portfolio • Workshops • Facebook • Twitter
  • aerialphotoaerialphoto Registered Users Posts: 299 Major grins
    edited November 24, 2008
    It finally just died on me complete with an "Internal Server Error - Read". Something hit critical mass methinks :)
  • RogersDARogersDA Registered Users Posts: 3,502 Major grins
    edited November 24, 2008
    Ops is looking into it, sorry for the temporary hassle folks.
    thumb.gif
    David
    GreyLeaf PhotoGraphy
  • blackshadowblackshadow Registered Users Posts: 79 Big grins
    edited November 24, 2008
    I'll grab some lunch. Hopefully when I have eaten it will be up and running and I'll get back to work.
  • com3com3 Registered Users Posts: 423 Major grins
    edited November 24, 2008
    gawd! i think it might be my fault... ROFL! every time i have something important to upload (which ain't very often), smugmug goes smugmuggericious and dies. rolleyes1.gif
    4TheRiders & Seppes.com
  • GallagherImagesGallagherImages Registered Users Posts: 7 Beginner grinner
    edited November 24, 2008
    Service Interruption
    What is the status with the Service Interruption tonight? Is it a complete outage or just some sites? Any ETA?
  • MontecMontec Registered Users Posts: 823 Major grins
    edited November 24, 2008
    GallagherImages wrote:
    What is the status with the Service Interruption tonight? Is it a complete outage or just some sites? Any ETA?

    The Services Outage notification has not been updated in awhile.

    http://smugmug.wordpress.com/

    SM was down the other night when I was trying to upload images and that outage is not listed their either.
    Cheers,
    Monte
  • wslamwslam Registered Users Posts: 277 Major grins
    edited November 24, 2008
    what's with the recent outages? they are short, but much more frequent then usual!
    ws, photos.lam.ws
  • david_hdavid_h Registered Users Posts: 463 Major grins
    edited November 24, 2008
    and always at the most annoying times.
    ____________
    Cheers!
    David
    www.uniqueday.com
  • GallagherImagesGallagherImages Registered Users Posts: 7 Beginner grinner
    edited November 24, 2008
    Certainly a tough time of year to have so many outages :(
  • MontecMontec Registered Users Posts: 823 Major grins
    edited November 24, 2008
    GallagherImages wrote:
    Certainly a tough time of year to have so many outages :(

    I had a client on the phone asking for prices on 50 Christmas cards...I said one moment I will bring that up...
    Cheers,
    Monte
  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited November 24, 2008
    Montec wrote:
    The Services Outage notification has not been updated in awhile.

    http://smugmug.wordpress.com/

    SM was down the other night when I was trying to upload images and that outage is not listed their either.
    Specifics, please? When, exactly? I want to ask Ops.
    Andy

    Portfolio • Workshops • Facebook • Twitter
  • DJKennedyDJKennedy Registered Users Posts: 555 Major grins
    edited November 24, 2008
    Seems to be back
    http://www.djkennedy.com

    What did Cinderella say when she left the photo shop? "One day my prints will come."

  • MontecMontec Registered Users Posts: 823 Major grins
    edited November 24, 2008
    Andy wrote:
    Specifics, please? When, exactly? I want to ask Ops.

    November 18th. In the evening.
    Cheers,
    Monte
  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited November 24, 2008
    Should be back to normal folks, sorry for the brief issue.
    Andy

    Portfolio • Workshops • Facebook • Twitter
  • aerialphotoaerialphoto Registered Users Posts: 299 Major grins
    edited November 24, 2008
    Seems like it to me Andy :D
  • saltydogsaltydog Registered Users Posts: 243 Major grins
    edited November 24, 2008
    Thumbnails and galleries load quickly again, but photo upload still gets me stuck at "processing image". Can't get to delete screen, either ne_nau.gif.
    all that we see or seem
    is but a dream within a dream
    - Edgar Allan Poe

    http://www.saltydogphotography.com
    http://saltydogphotography.blogspot.com
  • david_hdavid_h Registered Users Posts: 463 Major grins
    edited November 24, 2008
    I can get to the delete screen, but can't delete. Problems with uploading as well.

    Sod it, I'm going to bed.:cry
    ____________
    Cheers!
    David
    www.uniqueday.com
  • l4pil4pi Registered Users Posts: 57 Big grins
    edited November 24, 2008
    Montec wrote:
    November 18th. In the evening.
    and October 26th is the only other date I can confirm.

    From what I can see very few are actually up on the blog given the number of issues over the past two months.
    http://jamesgregory.smugmug.com
  • saltydogsaltydog Registered Users Posts: 243 Major grins
    edited November 24, 2008
    david_h wrote:
    I can get to the delete screen, but can't delete. Problems with uploading as well.

    Sod it, I'm going to bed.:cry

    Well, I meanwhile was able to delete but - now I somehow got logged out and can't log back in, the log-in button won't do anything. Alright, that's it for me tonight as well... eek7.gif
    all that we see or seem
    is but a dream within a dream
    - Edgar Allan Poe

    http://www.saltydogphotography.com
    http://saltydogphotography.blogspot.com
  • MannyManny Registered Users Posts: 148 Major grins
    edited November 24, 2008
    Not sure if it is supposed to be up or not as Andy said at 12 past 10pm that it was back... but I can not log in right now. I can view but not log in.

    ne_nau.gif
    Manny
    http://manny.smugmug.com/
  • Ry-CamRy-Cam Registered Users Posts: 2 Beginner grinner
    edited November 24, 2008
    Still experiencing problems
    The pictures are now loading quickly, but I experienced problems logging out (got a page load error) and now I can't login again. I enter my username and password and the page just reloads and asks for it again. Tried IE and Firefox.

    The only good news is that I joined dgrin as a result of this outage.

    Ryan
  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited November 24, 2008
    Ops has the site in read only mode, for a bit, while the check a few things out. Sorry!
    Andy

    Portfolio • Workshops • Facebook • Twitter
  • Glory2Jesus4PhotographyGlory2Jesus4Photography Registered Users Posts: 190 Major grins
    edited November 24, 2008
    Keep us posted. We know you will.
    Thanks
    Andy wrote:
    Ops has the site in read only mode, for a bit, while the check a few things out. Sorry!
    I know my spelling and grammar are poor some times my spell check says "I got nothing
    for you" and there/ their is no grammar check yet so please forgive me Jesus did.
    My Web site:
    http://Glory2Jesus4Photography.smugmug.com/
    My blog: http://glory2jesus4photography.blogspot.com/
  • blackshadowblackshadow Registered Users Posts: 79 Big grins
    edited November 24, 2008
    I'm now having problems uploading from Adobe Bridge (the way I normally upload).

    I get a Microsoft Visual C++ Runtime Library error.

    Assertion failed!

    Program:...
    File:..\..\bolsa\BolsaClientSession.cpp
    Line:423

    Expression: file.IsValid()
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