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Sunday Dec 21 Site Issue

JeffroJeffro Registered Users Posts: 1,941 Major grins
edited December 21, 2008 in SmugMug Support
For some reason, unknown to me, a few of the photos in my slideshow on my homepage ( www.leiningerphotos.com ) are not showing up. I am getting a photo not found message, with a sad smuggy showing instead....any ideas? :dunno

I have not gone into the album they are in for quite sometime, so I know it's not anything I did.
Always lurking, sometimes participating. :D
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    DwayneCDwayneC Registered Users Posts: 27 Big grins
    edited December 21, 2008
    I'm having the same issue.....the images are still in the gallery but I'm getting a "photo not found" on my home page. Is this a new upgrade problem?
    www.caneegaphotography.smugmug.com
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    denisegoldbergdenisegoldberg Administrators Posts: 14,252 moderator
    edited December 21, 2008
    Photo not found, using random images
    I'm seeing the same thing on my site, not with the slideshow, but with many of my html-only pages which are using the random photos code as shown in the wiki at http://wiki.smugmug.net/display/SmugMug/Random+Photos+Code.

    Today is the first time I've seen this.

    The galleries all look fine - no missing photos. It seems as if whichever size is being used to generate the random images is possibly the problem.

    I have not changed anything in the problem galleries, although I have added photos to some of the galleries my html-only galleries are using. The missing photos are from galleries that contain new photos and from galleries that do not contain new photos. There is no pattern that I can see.

    Here are two examples.

    Click Kaleidoscope from my navbar:

    440592203_ULstT-L.jpg

    Click Gallery from navbar:

    440592217_4qURW-L.jpg


    Please, please, fix this!

    --- Denise
    https://www.denisegoldberg.com ... https://denise.smugmug.com

    Musings & ramblings at https://denisegoldberg.blogspot.com
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    dudsduds Registered Users Posts: 176 Major grins
    edited December 21, 2008
    Yeah, none of my slideshows are working at all. This happened yesterday, too. What's the deal, Smug?
    Matt Dudley
    Matt Dudley Photography
    Nashville child photographer
    Twitter: @mattdudleyphoto
    Facebook: facebook.com/mattdudleyphotography
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    denisegoldbergdenisegoldberg Administrators Posts: 14,252 moderator
    edited December 21, 2008
    It's happening in my blog too, where I use <img src= statements to pull in photos from my smug galleries.

    For example:

    440601625_pTJdX-L.jpg

    And the same screen entered just a few minutes later, missing even more photos...

    440607201_ZEsMg-L.jpg

    --- Denise
    https://www.denisegoldberg.com ... https://denise.smugmug.com

    Musings & ramblings at https://denisegoldberg.blogspot.com
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    dudsduds Registered Users Posts: 176 Major grins
    edited December 21, 2008
    I'm also having a problem where the arrows on my slideshow don't always work... Sometimes they work fine. For instance, right now, they're working fine in Safari, but in Firefox, the arrows don't seem to be working past the third picture on this slideshow:

    http://www.mattdudleyphotography.com/gallery/6378060_KnUUZ

    Can anyone else confirm this issue?
    Matt Dudley
    Matt Dudley Photography
    Nashville child photographer
    Twitter: @mattdudleyphoto
    Facebook: facebook.com/mattdudleyphotography
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    AndyAndy Registered Users Posts: 50,016 Major grins
    edited December 21, 2008
    Checking into it...
    Andy

    Portfolio • Workshops • Facebook • Twitter
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    FergusonFerguson Registered Users Posts: 1,339 Major grins
    edited December 21, 2008
    Jeffro wrote:
    For some reason, unknown to me, a few of the photos in my slideshow on my homepage ( www.leiningerphotos.com ) are not showing up. I am getting a photo not found message, with a sad smuggy showing instead....any ideas? ne_nau.gif

    Same problem. Hit Refresh, sometimes they then will show up. Go back and forth and it doesn't, just "not found". I haven't done anything (knowingly) to customize the slideshows.

    If I close and start over, it happens again but on different pictures, it's not the same ones each time.

    Anyone have any idea what is up?

    It's happening on both a new gallery I created and old galleries that use to work just fine (here's an old one): http://linwoodferguson.smugmug.com/gallery/5340717_jYBy7#326519644_WoCBD
    http://captivephotons.com
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    Ryan ArmbrustRyan Armbrust Registered Users Posts: 329 Major grins
    edited December 21, 2008
    Slideshow now requires password, also, I CAN NOT LOG IN!
    I just visited my website, http://www.sniperphotography.com
    The site is taking FOREVER to load, when it does finally load, the slideshow says that a password is required! I have never seen anything like this before.

    Also, I can not log into my Smugmug account. Tried on Safari as well as Firefox.

    PLEASE help....
    Sniper Photography
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    AndyAndy Registered Users Posts: 50,016 Major grins
    edited December 21, 2008
    Stay tuned, engineers are working on it right now.
    Andy

    Portfolio • Workshops • Facebook • Twitter
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    flygirlflygirl Registered Users Posts: 177 Major grins
    edited December 21, 2008
    Logout and geography problems!!
    I have just tried editting the geography and it will not let my save the new position, it just goes back to the gallery, instead of the page with the new coordinates for you to click save.eek7.gif

    And, I cannot logout of my website.headscratch.gif

    cheers
    Nancy
    All the best:thumb
    Nancy
    www.naturesportal.net
    www.naturesportal.blogspot.com
    Home of The Quick Action Harness
    www.quickactionharness.com
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    HyperiateHyperiate Registered Users Posts: 18 Big grins
    edited December 21, 2008
    Site down?
    I've been browsing photos for a couple hours, came across the Photo Not Found errors described below, and now it seems the whole site is down. The pictures along the top of DGrin aren't working and clicking on one (http://dgrin.smugmug.com/gallery/4188691) shows the following error in firefox.

    Internal Server Error - Read

    The server encountered an internal error or misconfiguration and was unable to complete your request. Reference #3.67e434d.1229895831.359e73b
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    AndyAndy Registered Users Posts: 50,016 Major grins
    edited December 21, 2008
    It's being worked on right now - sorry!
    Andy

    Portfolio • Workshops • Facebook • Twitter
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    Ryan ArmbrustRyan Armbrust Registered Users Posts: 329 Major grins
    edited December 21, 2008
    Andy wrote:
    Stay tuned, engineers are working on it right now.

    Thanks Andy, just now noticed the red problem message that has been added.

    Glad it wasn't something on my end.
    Sniper Photography
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    Cygnus StudiosCygnus Studios Registered Users Posts: 2,294 Major grins
    edited December 21, 2008
    Ryan Armbrust wrote:
    just now noticed the red problem message that has been added.

    Yet another cool thing from Smugmug. I pulled up my site and it appears to be working for the most part, but it is super nice to have the red problem message so that clients know there is a problem that is being solved.

    Thanks Smugmug...
    Steve

    Website
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    AndyAndy Registered Users Posts: 50,016 Major grins
    edited December 21, 2008
    Cygnus Studios wrote:
    Yet another cool thing from Smugmug. I pulled up my site and it appears to be working for the most part, but it is super nice to have the red problem message so that clients know there is a problem that is being solved.

    Thanks Smugmug...
    As far as I know, we're still the only site that has this "Read Only" mode - so we can work on the site and still serve up photos for viewing....
    Andy

    Portfolio • Workshops • Facebook • Twitter
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    JeffroJeffro Registered Users Posts: 1,941 Major grins
    edited December 21, 2008
    Andy wrote:
    It's being worked on right now - sorry!

    Thanks! At least I'm not alone......I hate being alone...rolleyes1.gif
    Always lurking, sometimes participating. :D
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    beetle8beetle8 Registered Users Posts: 677 Major grins
    edited December 21, 2008
    :cry Weird before this past week I only noticed 2 outages in 2 years, now 2 in one week.
    I hope things are OK, read only definitely is a nice feature, but I do prefer the fully operational version.
    - Keith
    Keith Tharp.com - Champion Photo
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    KalrogKalrog Registered Users Posts: 94 Big grins
    edited December 21, 2008
    I'm sorry to hear that I'm not the only one who has been fighting server/database issues all weekend. Don't you hate getting woken up with that page?

    Thanks for the news and updates!
    Nathan Deckinga
    Leander, Texas
    http://www.2-dphoto.com
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    dickdick Registered Users Posts: 36 Big grins
    edited December 21, 2008
    Andy wrote:
    Stay tuned, engineers are working on it right now.

    Sounds dangerous - thanks for the update
    _______________________
    Rich
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    Phatman113Phatman113 Registered Users Posts: 58 Big grins
    edited December 21, 2008
    any update on this?
    http://phatman113.smugmug.com
    Canon Digital Rebel XTi :lust
    - Canon EF 24-70mm f/2.8 L USM lens :lust
    - Kit lens...:cry
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    dickdick Registered Users Posts: 36 Big grins
    edited December 21, 2008
    It is working here again - thanks
    _______________________
    Rich
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    AndyAndy Registered Users Posts: 50,016 Major grins
    edited December 21, 2008
    We're back to normal operations - sorry for the hassle folks!
    Andy

    Portfolio • Workshops • Facebook • Twitter
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    dickdick Registered Users Posts: 36 Big grins
    edited December 21, 2008
    Andy wrote:
    We're back to normal operations - sorry for the hassle folks!

    wings.gif

    I can't program my VCR iloveyou.gif
    _______________________
    Rich
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    W.W. WebsterW.W. Webster Registered Users Posts: 3,204 Major grins
    edited December 21, 2008
    Andy wrote:
    We're back to normal operations
    Are we? headscratch.gif

    I loaded a single image to a gallery 10 minutes ago, but it is still to show up! eek7.gif
    At SmugMug • On Facebook • Photo Blog • Tools of Trade
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    TakedaTakeda Registered Users Posts: 21 Big grins
    edited December 21, 2008
    Seems to be broke again......
    Bob
    http://bob-ayers.smugmug.com

    D70, D300, 18 70mm, 70 300mm, 85mm f/1.4, 105mm f/2.8VR, 17 55mm f/2.8, 70 200mm f/2.8VR
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    nipprdognipprdog Registered Users Posts: 660 Major grins
    edited December 21, 2008
    Takeda wrote:
    Seems to be broke again......

    Same here.
    Jim

    http://www.knippixels.com
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    W.W. WebsterW.W. Webster Registered Users Posts: 3,204 Major grins
    edited December 21, 2008
    Takeda wrote:
    Seems to be broke again......
    They're onto it! I'll go and have some lunch while they get it fixed (it's tomorrow here)! thumb.gif
    At SmugMug • On Facebook • Photo Blog • Tools of Trade
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    NelsonChenPhotographyNelsonChenPhotography Registered Users Posts: 35 Big grins
    edited December 21, 2008
    Andy wrote:
    We're back to normal operations - sorry for the hassle folks!

    It's not working. The login still does not work. It is still "readonly".

    Is there an ETA?

    What happened, equipment failure, software glitch or some external factors?

    | Never mind. Although the login page did not work. Refreshing the gallery page restored all controls again.
    Nelson
    http://NelsonChenPhotography.com
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    ChrisRabiorChrisRabior Registered Users Posts: 22 Big grins
    edited December 21, 2008
    W.W. Webster wrote:
    They're onto it! I'll go and have some lunch while they get it fixed (it's tomorrow here)! thumb.gif

    I was just about ready to get my navbar going... grr.
    Hopefully it's all patched up soon.. I've got some customization to do and a lot of images to upload.
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    TakedaTakeda Registered Users Posts: 21 Big grins
    edited December 21, 2008
    Back up....
    Bob
    http://bob-ayers.smugmug.com

    D70, D300, 18 70mm, 70 300mm, 85mm f/1.4, 105mm f/2.8VR, 17 55mm f/2.8, 70 200mm f/2.8VR
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