Be Social - Sharing Problem

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Comments

  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited July 18, 2009
    Andy, when we'll be able to comment with facebook with a custom domain? mwink.gif
    No idea, it's a facebook issue, not a SmugMug thing..
  • DJ-S1DJ-S1 Registered Users Posts: 2,303 Major grins
    edited July 18, 2009
    Just getting around to trying this stuff. Twitter worked easily. Facebook seemed to work, as in I didn't get any errors, but then nothing showed up on FB. Same gallery, same photo for each. I don't have a custom domain either - any ideas?

    Also, I was kind of thinking that the link on Twitter would go to the lightbox version of the photo instead of the gallery page. Any way to do that or make it an option in the future? It would highlight the photo better, I think.
  • joglejogle Registered Users Posts: 422 Major grins
    edited July 19, 2009
    DJ-S1 wrote:
    Just getting around to trying this stuff. Twitter worked easily. Facebook seemed to work, as in I didn't get any errors, but then nothing showed up on FB. Same gallery, same photo for each. I don't have a custom domain either - any ideas?

    Also, I was kind of thinking that the link on Twitter would go to the lightbox version of the photo instead of the gallery page. Any way to do that or make it an option in the future? It would highlight the photo better, I think.

    Try a couple of times with the facebook one. The first time I tried nothing showed up but it did the second.
    jamesOgle photography
    [FONT=Arial, Helvetica, sans-serif]"The single most important component of a camera is the twelve inches behind it." -A.Adams[/FONT]
  • schmooschmoo Registered Users Posts: 8,468 Major grins
    edited July 20, 2009
    Andy,
    Thanks a bunch for stating and restating till it finally sunk in for me. Your patience is beyond my comprehension. I hope they double your attaboys.

    You folks indeed wrote,
    "Gotcha: At this time, Facebook Connect doesn't work through custom domains, so please view your gallery through your SmugMug nickname (http://yournickname.smugmug.com), instead. Sorry!"

    That's on the help page in here under Sharing --> Be Social:
    http://www.smugmug.com/help/social-networks

    The reason my brain didn't register? Perhaps because the text reads
    "VIEW your gallery through your SmugMug nickname"
    as distinguished from
    "LOG IN to your gallery through your SmugMug nickname."
    Doh! I get it - that amounts to the same thing.
    Perhaps that text could be tweaked.
    After getting the weird domain blah blah message from Facebook, I figured things out by searching this forum. All now appears functional.
    Thanks again, Andy!
    John
    http://tallahasseetrails.com/
    Just to clarify, you don't need to log out and log back in for this to work. While you're looking at your gallery, just change the URL in your browser's navigation bar and hit Enter or Return.

    http://www.tallahasseetrails.com/gallery/5837824_rwnDQ will become http://tallahasseetrails.smugmug.com/gallery/5837824_rwnDQ

    Then you can click the Share button again and be on your way! :)
  • Loïc FontaineLoïc Fontaine Registered Users Posts: 25 Big grins
    edited July 30, 2009
    I don't understand why but the Be Social to Facebook worked for me and it doesn't anymore. I am able to post through smugmug but I don't see anything posted on my wall.
    I'm still sharing from mestofs.smugmug.com (and not from my custom domain) from the same gallery I used before and same procedure.
    I need some help please, I tried everything possible, login/logout,...
    Help please.
  • scotticusscotticus Registered Users Posts: 159 Major grins
    edited July 30, 2009
    Let me help...
    Hey Loïc, When you tried to share, did you get an error message, or did it look like it was working but nothing showed up?

    Would you mind PMing me the photo you were trying to share so I can see if it's somehow related to that?

    Thanks for your patience,
    Scott.


    I don't understand why but the Be Social to Facebook worked for me and it doesn't anymore. I am able to post through smugmug but I don't see anything posted on my wall.
    I'm still sharing from mestofs.smugmug.com (and not from my custom domain) from the same gallery I used before and same procedure.
    I need some help please, I tried everything possible, login/logout,...
    Help please.
  • Loïc FontaineLoïc Fontaine Registered Users Posts: 25 Big grins
    edited July 30, 2009
    scotticus wrote:
    Hey Loïc, When you tried to share, did you get an error message, or did it look like it was working but nothing showed up?

    ...

    your second statement is correct
    scotticus wrote:
    Would you mind PMing me the photo you were trying to share so I can see if it's somehow related to that?

    Thanks for your patience,
    Scott.

    PM sent
  • Loïc FontaineLoïc Fontaine Registered Users Posts: 25 Big grins
    edited July 30, 2009
    I was wondering if it is not related to the fact that facebook is trying to find some kind of similarities between the different posts. And because the post is coming from the same url (the root is always the same= http://mestofs.smugmug.com), he defines them as similar posts and don't display it on the wall.
    Buggy but maybe something to investigate.

    I'm explaining this because my friends see indeed on my wall my first posts (that worked) and below the photo, is an hyperlink like "Show 6 similar posts".
    When the hyperlink is clicked, nothing shows up.

    Not sure to be crystal clear but I do my best to help you understand this issue.
  • Loïc FontaineLoïc Fontaine Registered Users Posts: 25 Big grins
    edited August 1, 2009
    Hello Scott,

    Have you made any progress? Have you received my PM?
    Thanks in advance. I really appreciate your help. thumb.gif

    Loïc
  • Loïc FontaineLoïc Fontaine Registered Users Posts: 25 Big grins
    edited August 3, 2009
    :help
  • Loïc FontaineLoïc Fontaine Registered Users Posts: 25 Big grins
    edited August 10, 2009
    I tried once more and now it is working again. Haven't changed anything but I suppose that the bug has been fixed in the meantime. :ivar
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